Credit Guarantee Corporation Malaysia Berhad
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    Credit Guarantee Corporation Malaysia Berhad
    (61 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Company size

    101-1,000

    Primary location

    Bangunan Cgc Kelana Business Centre Petaling Jaya Selangor Malaysia
    Credit Guarantee Corporation Malaysia Berhad (CGC) was established on 5 July 1972. CGC aims to assist Micro, Small and Medium-Sized Enterprises (MSMEs) with inadequate or without collateral and track record to obtain credit facilities from financial institutions by providing guarantee cover on such facilities.Over the last 50 years, CGC has continuously evolved in meeting MSMEs' financing needs. It has progressed from being a traditional guarantee provider to a financially sustainable institution, providing guarantee and financing products for MSMEs. Enabling small businesses to ceaselessly reinvent their models in meeting current transformation prerequisites.CGC is 78.6% owned by Bank Negara Malaysia (BNM), with the remainder held by various Financial Institutions (Fis) and Development Financial Institutions (DFls). Our stakeholders propel our agenda for financial inclusion and are directly involved in what we do.With various progressive initiatives implemented, MSMEs enjoy expansive and accelerated access to financing. Strategic innovative alliances between CGC and leading Fis and DFls have sanctioned comprehensive financing through our various Portfolio Guarantee (PG) schemes. In addition, our Wholesale Guarantee schemes provide guarantee coverage to Fis' financing facilities. We also offer financing products for contract financing to ensure that MSMEs constantly remain dynamic and enterprising.As of 31 December 2022, CGC had provided MSMEs with over 522,000 guarantees and financing valued at over RM90.3 billion, impacting nearly 370,000 MSMEs.CGC embarked on its digitalisation pathway in 2018, launching imSME, our pioneer fintech venture. This customised online platform matches MSMEs with suitable financing facilities from Fis, DFls, P2P players and Crowdfunding. As Malaysia's first online MSME financing/loan referral platform, imSME is a one-stop centre for MSMEs to select the most advantageous facility available in the market, tailored for their financing needs.

    Our mission statement

    To enhance the viability of micro, small and medium-sized enterprises through the provision of products and services on competitive terms and with the highest degree of professionalism, efficiency and effectiveness.

    Gallery photos

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    Reviews overview

    3.561 ratings in total
    5
    19
    4
    17
    3
    10
    2
    6
    1
    9
    82%
    Rate salary as high or average
    74%
    Employees recommend this employer to friends

    What’s it like working at Credit Guarantee Corporation Malaysia Berhad?

    AI summary of recent reviews

    Credit Guarantee Corporation Malaysia Berhad offers several positive aspects, including a supportive colleague environment where employees help each other and create a family-like atmosphere. The company provides competitive compensation and benefits that are above market average, particularly for fresh graduates. Employees also appreciate the learning opportunities available through various projects, especially in digitalisation initiatives.

    However, there are areas for improvement, including the hierarchical management style and tendency toward micromanagement. The organisation faces challenges with lengthy procedures and meetings that can impede efficiency, while outdated systems and technology create operational challenges despite digitalisation efforts. Some departments report difficulties maintaining work-life balance due to high workload and extended working hours.

    Recent reviews

    5.0
    Manager
    Jul 2025
    Kelana Jaya Selangor1 to 2 years in the role, current employee
    Empowering, purpose-driven work with opportunities to grow, alongside challenges that push you to be better.
    The good thingsWorking at CGC Malaysia has been a rewarding experience. The company plays a vital role in supporting the growth of Malaysian MSMEs, and it’s fulfilling to be part of a mission that has a real impact on the local economy. From a workplace perspective, CGC promotes a strong culture of integrity, accountability, and continuous improvement. There’s a clear commitment to employee development, and I’ve personally benefited from structured learning opportunities, leadership exposure, and cross-functional projects that have expanded my skill set. Overall, CGC is a great place for professionals who want to grow their careers while contributing to a meaningful cause. It’s an organisation that values both people and purpose.
    The challengesLike any organisation, CGC Malaysia has its areas for improvement. One of the main challenges is navigating the pace of change, especially as we evolve our systems and frameworks to meet growing business needs. At times, decision-making processes can be lengthy due to layers of governance and approvals, which may slow down implementation or innovation. Additionally, as the organisation grows, clearer communication around career progression pathways and job rotations would be beneficial, particularly for younger talents or those seeking long-term development within the company. That said, what stands out is that CGC is open to feedback. Many of these challenges are already being addressed, and it's encouraging to see active steps being taken to improve processes, systems, and employee engagement.
    3.0
    Senior Analyst
    Jul 2025
    Kelana Jaya Selangor4 to 5 years in the role, former employee
    One of the best jobs under good leaders until it became a toxic workplace
    The good thingsthe job itself is one of the best job that i had experience. being a non-prescribed DFI/quasi-DFI with its own unique mandate. under good leaderships, the place is one the best to work at and i could not emphasise more how the job/projects that we have to oversee were and are still the best and interesting throughout my working experience. generally, people here are friendly and easy to work with. maybe a handful who have their own "air". 3 stars rating because the job is interesting and fun when under good leaderships.
    The challengeswork culture here loves the "tai-chi" method. meetings are long winding without getting straight to the point and/or any conclusion. this made objectives unmet. sr mgt wont address the issue with the "culture" here, worried that it reflects bad management. family day/social rec budget cut to increase training budget, but employees do not get access due to "gatekeeper" has personal vendettas with those who have different opinion/disagreement from them. a lot of "kipas" or to the extreme - "aircond" culture. performance are based on who can aircond most, not by merit. undervalued, lowly paid, heavy workload & no career development unless you aircond. experienced a toxic boss that treats the team as its own enemy - fronting the dept on its own as if the works were a one-man-show without the team's support. demeaning & objectifying infront the team, also throws other depts' work to us. the company is becoming a toxic workplace due to toxic individuals who have the dotted lines to sr. mgt.
    1.0
    Executive
    May 2025
    Ara Damansara Selangor2 to 3 years in the role, current employee
    It’s better to find a company that values professional work rather than one focused on flattering bosses.
    The good thingsThe only benefit here is a higher salary than the market average, but it comes with significant mental and physical strain.
    The challengesThe toxic environment created by top management and extending through managerial levels forces all employees to adapt to negativity, making the workplace unpleasant for everyone.
    Ratings for Credit Guarantee Corporation Malaysia Berhad are shared as-is from employees in line with our community guidelines
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