Company Reviews

    Working at CSM Engineering Hardware

    3.226 ratings in total
    5
    9
    4
    4
    3
    3
    2
    4
    1
    6
    73%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(26 ratings)
    Career development
    3.5(26 ratings)
    Benefits & perks
    2.9(26 ratings)
    Management
    3.0(26 ratings)
    Working environment
    3.5(26 ratings)
    Diversity & equal opportunity
    1.0(2 ratings)
    Ratings for CSM Engineering Hardware are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    most recent
    2.0
    Senior Executive
    May 2026
    Shah Alam Selangor2 to 3 years in the role, former employee
    All-in-One Role, Minus the Rewards
    The good thingsA truly “character-building” workplace. On the bright side, it’s a multiracial environment and you’ll definitely learn new things—mostly outside your job scope.
    The challengesWork-life balance is redefined—expect inspirational messages from your boss at 3am to keep you motivated. Job scope is more of a suggestion than a boundary. Growth comes from doing everything, with no added benefits. Career progression is beautifully consistent—no increments, no bonuses, no surprises. Impressive leadership structure where CEO, BOD and Manager are seamlessly combined into one… very hands-on individual. Financial stability keeps things exciting—salary may arrive fashionably late. Asking about it? Even more exciting. Strong cultural identity—Mandarin proficiency is highly valued, whether you understand it or not. Empathy is selective, especially when it comes to foreign workers. A family-oriented business where priorities are clear—new cars for management, delayed pay for staff. Benefits are refreshingly minimal—no panel clinic, no family day, just 365 days of operational commitment.
    1.0
    Procurement Executive
    Aug 2025
    Bukit Raja Selangor4 to 5 years in the role, former employee
    Micromanage and toxic environment
    The good thingsGood teamwork and collague
    The challengesManager not competent to the role. Do not know the product. Toxic environment. Like to blaming subordinate. No bonus
    1.0
    Procurement
    Aug 2022
    1 to 2 years in the role, former employee
    Procurement and management
    The good thingsThink twice before you want to join this company. Family business. A lot of instructions from management
    The challengesProcurement head no experience to lead the team and always blame us. No guidance from her
    2 people found this helpful
    5.0
    Executive
    Sep 2021
    Competitive salary & working environment
    The good thingsThe salary offered is being equal with the job task given & good working environment
    The challengesTo be more multitasking
    4.0
    Account assistant
    Sep 2021
    Less than 1 year in the role, current employee
    Fresh Graduate in accounting
    The good thingsStandard SOP to follow , mentor helpful & patient to teach . Management willing to share idea
    The challengesco operation & teamwork not strong
    2.0
    operation
    Sep 2021
    3 to 4 years in the role, current employee
    Non Stop improvement
    The good thingsA lot of guidance on day to day operations. Willing to help & patient on the guidance Good working enviroment
    The challengesworking hour long but probably now has amended the working time .
    2.0
    Driver
    Aug 2021
    Shah Alam Selangor3 to 4 years in the role, former employee
    Poor Management Policy with keep changes.
    The good thingsGood things is no exceed work hours.
    The challengesFinancial Not Stabil. Pay Cut for few months
    2.0
    Procurement
    Jun 2021
    Subang Jaya SelangorLess than 1 year in the role, current employee
    Good place to work for fresh graduate
    The good thingsFriendly colleagues because mostly are fresh graduate.
    The challenges1. Long working hours 2. Low wages and not many benefits 3. Poor management 4. High turnover rate of employee
    1.0
    Suppy chain
    Nov 2020
    Poor management by leader
    The good thingsAble to learn and recognize things about hardware.
    The challengesPoor management, some people does not even cooperates with you while working.
    5.0
    Manager
    Sep 2020
    3 to 4 years in the role, current employee
    A friendly and teamwork team enviroment
    The good thingsManagement can accept idea and always coaching and sharing knowledge upgrading opportunities. Learn something new and gain new experience.
    The challengeschallenge myself to achieve our vision
    5.0
    Assistant Quality Manager
    Sep 2020
    Kota Kemuning Selangor1 to 2 years in the role, current employee
    Increase knowledge and career opportunities
    The good thingsTop management can accepted or review all staff idea. Top management always coaching the staff and sharing knowledge Career upgrading opportunities Vision & mision is clear.
    The challenges6 Working days is a big challenge due to usually big company is 5 days but already have planning to achieve 5 days work ASAP. Some of new recruit don't have experience and not fit to take challenges.
    3.0
    Junior architect
    Sep 2020
    Good place to start off your career
    The good thingsGood colleague and supervisor, they are generous and willing to teach you here. Good benefit for the workers too.
    The challengesWorking hour is longer compare to normal architectural firm, total 9 hours a day. Office environment needs to be improved as well.
    4.0
    Marketing
    Sep 2020
    Friendly co-worker and teamwork among co-worker
    The good thingsworking here a lot of new thing that newcomer will learn, and what is good here teamwork among co-worker, Friendly Co-Worker, and possibility get appointed to next level are high if the performance was good and meet their expectation. The Supervisor very understanding on staff problem and situation. Give chance to develop self with less supervision.
    The challengesThe most challenges working here are the salary rate, your title doesn't meant anything. You need to try very hard to meet their expectation. Work hours 8am-6pm for office staff even on Sat work full day. You need to explore all by yourself to learn more without proper training.
    1 person found this helpful
    5.0
    Project manager
    Sep 2020
    Less than 1 year in the role, current employee
    A friendly environment with plenty of chances.
    The good thingsI enjoyed the working relationship with my colleagues and a super motivated working environment.
    The challengesTo be able to think out if the box all the time and meeting expectations set by them is a huge satisfaction.
    5.0
    Site manager
    Sep 2020
    Selangor3 to 4 years in the role, current employee
    Can get more challenges,and suprise
    The good thingsIs kindly same like family
    The challengesAt this company many department, management will choose with department u can learn
    5.0
    Retail Operation
    Sep 2020
    1 to 2 years in the role, former employee
    Feel like a family, great guidance
    The good thingsGreat guidance from superior and seniors. Friendly and helpful colleagues. Lots of experience and knowledge earned. Can challenge yourself to step out from your Comfort Zone.
    The challengesWork life balance need to improve. Benefits of company needs to add on. Need to think more on employee's side.
    5.0
    CRM Asst Manager
    Sep 2020
    9 to 10 years in the role, current employee
    it is not a workplace, it is second home for me
    The good thingsvery understanding superior, very helpful subordinate you will learn something new everyday the place that build up self confidence & good position in very positive way, even your are not highly educated the top management is open opportunities to all levels to get their stable career i have service here almost 10years
    The challengesthe company with mission "dare to challenge!!"
    3.0
    Operations
    Sep 2020
    1 to 2 years in the role
    CHALLENGING ENVIRONMENT
    The good thingslearn in managing/deal with customer, got to know more knowledge product of hardware,friendly co-worker
    The challengesthe difficulty in handling customer needs, too many products to learn, bad management, need to backup if others staff on holiday.
    5.0
    Clerk / customer service
    Sep 2020
    3 to 4 years in the role, current employee
    very good company to challenge yourself , can learn something about hardware that not just man know,
    The good thingscompany always teach new product, new knowledge and give opportunity to every staff to learn about hardware product
    The challengeschallenges that we face everyday is how to settle every customer walk in & customer online . we also learn how to settle every order that customer already order & urgent to use , how to do when customer complaint , & how do we comunicate with customer that walk in & online email.
    3.0
    Marketing
    Sep 2020
    Shah Alam SelangorLess than 1 year in the role
    Overall Good Working Experience, Friendly colleague, Having the opportunity to learn and improve.
    The good thingsGood working environment, all employees have opportunity to learn and improve together as a team. HOD are very responsible, caring, patient and communicable. Many task to be done, life is very fulfilling, i became extra cherish to time after working here.
    The challengesError 404 : Personal Time, Family, Friends and Money not found.
    2 people found this helpful
    4.0
    Marketing assistant
    Sep 2020
    Klang SelangorLess than 1 year in the role, current employee
    Good company to challenge yourself
    The good things- Friendly Co-Workers, - Can share idea with each other, - learn something new about marketing, - gain new experience,
    The challengesLast minute work plan.
    5.0
    CRM Supervisor
    Sep 2020
    Shah Alam Selangor7 to 8 years in the role, current employee
    we all grow together win all situation.
    The good thingsgreat company to follow and joint,they are like family here
    The challenges7year of working experiece,from operation to management, this company have very bright future,still advancing and expanding.
    1.0
    Supply Chain
    Sep 2020
    1 to 2 years in the role, former employee
    Dont expect too much
    The good thingsFriendly Co-Worker, annual dinner
    The challengesThey expect you to work like a horse and only pay as low as they can. 8 to 6, 6 days a week. No panel clinics. One person need to know everything as no other person can do the job in the name of 'teamwork'. Your title doesnt meant anything. If you can work outside your job scope, then they just put you in that position.
    1 person found this helpful
    1.0
    IT Support / helpdesk /administration
    Sep 2020
    Bad management.........
    The good thingsDon't know what good thing, don't dream to feel rest n play phone huhu
    The challenges6days working 8 to 6 evedyday, very difficult to claim ot even go back late
    1 person found this helpful
    1.0
    Information technology
    Jun 2020
    Less than 1 year in the role, former employee
    stressful job...........
    The good thingsnice office ..................
    The challengesstress . one day off . no benefit allowance . work hours 8am-6pm for office staff even on sat no free time
    4.0
    Internship student
    Feb 2018
    Less than 1 year in the role, former employee
    Satisfied
    The good thingsI can learn how to treat customer. I learn something new which is about hardware.
    The challengesOnly get 1 day off. The lunch time is not like other offices. You need to manage your time when there is peak hour which have a lot of customer.
    4 people found this helpful
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