CTC Global
Write a review
    CTC Global
    (84 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at CTC Global

    3.384 ratings in total
    5
    21
    4
    20
    3
    18
    2
    14
    1
    11
    78%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(84 ratings)
    Career development
    3.2(84 ratings)
    Benefits & perks
    2.9(84 ratings)
    Management
    2.6(84 ratings)
    Working environment
    3.4(84 ratings)
    Diversity & equal opportunity
    2.5(6 ratings)
    Ratings for CTC Global are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 84 reviews sorted by most recent
    Sort by
    most recent
    2.0
    Support Officer
    Feb 2026
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Toxic environment and workplace
    The good thingsThe challenges you face here will help you grow and develop skills that can be applied in a new company—especially in building social and interpersonal skills.
    The challengesThere is a lot of micromanagement, so you need to be proactive and protect your own interests. It’s important not to assume that everything will always be handled fairly.
    5.0
    Information Technology Helpdesk Support Role
    May 2025
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    I learned many new things that allowed me to increase my knowledge while working at this company.
    The good thingscolleagues who always help me with every task given to me
    The challengesusing devices that are not up to date
    2.0
    Planner
    Mar 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Its good to learn and start, but must handle the insane workload, colleagues, environment and manager within one year.
    The good thingsthe team is willing to help and guide on learning as a planner for people with no knowledge.
    The challengesmanagement is bad, colleagues feel secluded with no interactions, manager not supportive. workload is too much for people with no knowledge in planner. Always stay back till 7.30pm.
    2 people found this helpful
    2.0
    Field Engineer
    Aug 2024
    Petaling Jaya Selangor
    An opportunity-rich environment significantly hindered by HQ management's disconnect with real-life situations and a yes-man attitude towards clients.
    The good thingsFlexible working environment. Good place to learn and use as a springboard for career growth. Fantastic and helpful colleagues
    The challengesWorkload can sometimes be unreasonably heavy and focused in a short period of time. Management team from HQ only knows how to force and push engineers to complete within timeframe despite knowing it will definitely breach client's SOP. Management team from HQ may be lost-in-touch with actual situations where field/ resident engineers are facing. They are also not interested in 2-way communication but maintained an appearance of willingness to communicate. They are only interested to show field service teams who is the boss and defends their ego only.
    8 people found this helpful
    2.0
    Field Service Engineer Level 2
    Jul 2024
    Ipoh Perak5 to 6 years in the role, current employee
    Each day can bring new challenges and locations, which keeps the work interesting and dynamic. You might work in different industries, from manufacturing to healthcare, and visit diverse sites.
    The good thingsThe role offers practical, hands-on experience with advanced technology and systems, enhancing technical skills and knowledge.
    The challengesSometimes, despite best efforts, diagnosing and fixing problems can be difficult due to inadequate information, obsolete equipment, or lack of support resources.
    3 people found this helpful
    3.0
    Engineer
    Mar 2024
    Petaling Jaya Selangor
    colleagues are good.
    The good thingscolleagues are good.
    The challengesdepending on which team u're in, the work environment can be varies. some good and some not too good.
    3.0
    Technical support engineer
    Oct 2023
    1 to 2 years in the role, former employee
    Bad management, Awesome collegues
    The good things- Working laid back when the tickets is not high | - Collegues always support when things got rough - Awesome team lead help -Gives critical rating on how workfull you are
    The challenges-Very Low salary compared other companies - Bad management - Called during on leave no carrer growth - No carry forward when take leave
    1 person found this helpful
    4.0
    Field service engineer
    Oct 2023
    1 to 2 years in the role, current employee
    Working experience during onsite or offsite, what you will see what you will meet.
    The good thingssupport multiple clients, different clients with different ways of support. Need to adapt in a short time. Also, need to prepare both mentally and physically. For it's an on-call.
    The challengesNeed to take a variety of exam certifications. goodly there is an open book. just need to update and recall back on knowledge documents what have we supported on previous and existing clients. For HQ you only specifically support single or two clients. Meanwhile, for branch support, you have to deal with multiple clients. it's a good way to learn. just jump to better opportunities when there is a chance. Privatize incoming tickets assigned to you, secondly it's office work.
    1 person found this helpful
    1.0
    Project manager
    Sep 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Dont have life, management think you are robot , they expect you to work all time
    The good thingsgot 13-month pay in a year
    The challengesMicro manage by the company and dont trust the staff at all.
    1 person found this helpful
    2.0
    Internship
    Sep 2023
    Mixed Experience in General
    The good thingsThe group of colleagues and engineers i got close too have been helpful in helping me throughout my journey there
    The challengesThe workload is not balanced especially given to me (intern). The management especially from my project manager has been poor. Have very bad experience from him which lead to the unpleasant experience.
    3 people found this helpful
    5.0
    Service engineer
    May 2023
    Best pay but more stress
    The good thingslearn some new things and improve skill
    The challengesGood pay and 5 days working per week.
    1 person found this helpful
    3.0
    Network Engineer
    May 2023
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Better starter and experience for fresh grad, but not for a long term stay.
    The good thingsLearn a lot in terms of soft skills, technical troubleshooting and deployment. Mostly team member giving a helping hand.
    The challengesNo headcount for permanent position, manager keep on giving excuses saying no quota for permanent position. Benefit very basic and low. No bonus. Toxic management environment. Force engineer to work and offer with claimable OT, which supposedly not to.
    4 people found this helpful
    2.0
    Field Service Engineer
    Jan 2023
    Kota Kinabalu Sabah3 to 4 years in the role, former employee
    No Benefits for long term
    The good things-Good Experiences for starter -flexible working hours -work from monday to friday only.
    The challenges-Deals with Top management that selfish -Low increment and no bonus
    1 person found this helpful
    1.0
    Field engineer
    Jan 2023
    Penang3 to 4 years in the role, former employee
    you will gain experience but not future
    The good thingsknow alot of good and helpful colleagues over here. and also know some of very “weird" superior as well
    The challengeswhat i learn over here, if you don't like just resign. i'm angry because i'm care. no headcount.
    3 people found this helpful
    2.0
    Field Service Engineer
    Dec 2022
    1 to 2 years in the role, current employee
    Great Starter Job for Experience, Unsustainable & "No Future" for the Service Department
    The good thingsGreat co-workers, not much office politics (because everyone on the bottom of the corporate foodchain is being treated poorly EQUALLY!) Good guidance (not from HQ or top management, but from neighbouring branches engineers, if you know whom to ask)
    The challengesInefficient and unproductive paperwork & organization, expect wasting time to do redundent things that makes no sense but waste your precious time. Communication meltdown, always play whatsapp can keep one busy forever. Outdated software for the job so expect to struggle with the SOP's because top management is too idealistic about their assumptions but practically it's hard to achieve what they expect. Feel out of touch with HQ & Top Management. "One way communication" type of company. "Chinaman company". Expect the benefits as it is. Too many overpromised and SLA's so can be stressful at times. But if you able to pull this off, especially for branches that deal with multiple clients and have to jugle multiple tasks, then you can be the jack of all trades!
    5 people found this helpful
    3.0
    Support engineer
    Dec 2022
    Malaysia9 to 10 years in the role, current employee
    Pro & Cons from branch staff- enjoy the reading
    The good thingsVery good for freshie to build career . Lots of customer to support mean lot of technology to learn. No punch card.
    The challengesContract staff : 1) very low benefit ( no bonus , medical card only support for staff not whole family, low mileage claim, no carry forward annual leave ) 2) No carrier growth , salary increment less than rm100 per year ( sorry to say ) 3) work load , if you want to know more visit "Kerja Kosong dalam bidang IT" groups in facebook and ask for "CTC Global"
    3 people found this helpful
    3.0
    Field service engineer
    Nov 2022
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    lots of knowledge can be obtained
    The good thingsvery friendly and helpful colleagues.
    The challengesimprove on salary and management behavior towards workers welfare
    1 person found this helpful
    3.0
    Senior Technical Engineer
    Nov 2022
    3 to 4 years in the role, current employee
    Great working experience for fresh graduates.
    The good thingsGreat working colleagues. Most are friendly and helpful. Various products to implement to gain experience.
    The challengesVarious products but lack training. Most of the times learning on your own. Filling up tedious timesheet and horrible claims. Lots of talks from the management and sometimes being micro managed.
    1.0
    IT project manager
    Jun 2022
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Dont have life, management think you are robot , they expect you to work on weekend sometimes
    The good thingsWell, if i work extra got ot
    The challengesThey contact u during weekend, even you apply leave they still contact u. Not to mention they dont even let the employee take leave more than 2 days. Sometimes dont even give them leave when work is too much
    6 people found this helpful
    5.0
    Remote desktop engineer
    May 2022
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    it was good for starter.
    The good thingsthe environment and work life balance
    The challengesneed to deal with user
    5.0
    Field engineer
    Mar 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    Awesome field and envoirment
    The good thingsExcellent learning curve
    The challengesAwesome with good team work
    2.0
    Engineer
    Feb 2022
    1 to 2 years in the role, former employee
    The management doesn't take care of employees
    The good thingsGood colleagues and a few of helpful seniors. Good hands-on tasks with much to learn. Good medical card benefits. Salary paid on time.
    The challengesBenefits provided are from third world country and way below average market standard for such position. Managements are living in their own fantasy world and doesn't care what trouble the low levels are facing.
    2 people found this helpful
    2.0
    Engineer
    May 2021
    Low salary with non equivalent of job scope
    The good thingsFlexible and will have events with good foods.
    The challengesEven though the working hour is flexible, but due to need to support multiple users, you will be handling a lot of accounts once in a time.
    1 person found this helpful
    1.0
    Field service engineer
    Jan 2021
    1 to 2 years in the role, former employee
    Not a good place for career
    The good thingsFriendly colleagues that willing to show the ropes. Plus get to know more of your customer.
    The challengesDownside of working here would be the terrible management. Management are clueless on what is going on.
    1 person found this helpful
    5.0
    Billing Analyst
    Jan 2021
    Employee benefit is good
    The good thingsFriendly colleagues and organized workplace
    The challengesstressful as workforce is limited
    3.0
    Associate Technical Engineer
    Jul 2020
    Less than 1 year in the role, current employee
    Could be a decent place depending on the team you're joining
    The good thingsDecent salary for an entry position with benefits of medical card and in general, people are friendly.
    The challengesThe overhead of filling up timesheet and weekly report which often consume plenty of your outside working hour time. Training and mentoring is minimum to none despite the wide range of products being supported. You are basically expected to learn on the job on your own and testing on customer's production environment of which, needless to say, is a bad idea the majority of time.
    5 people found this helpful
    4.0
    Administrator
    May 2020
    1 to 2 years in the role, former employee
    They are friendly and kind leader.
    The good thingsFriendly manager and helpful colleague.
    The challengesThe toilet of Hamodal building is an inconvenience as it needs to access with the card.
    1.0
    logistic specialist
    May 2020
    Less than 1 year in the role, former employee
    Terrible work environment
    The good thingshigh salary for fresh grade
    The challengesworse culture that must entertain your boss plus not OT can be claim and to be force to do something unrelated with the job scope
    1 person found this helpful
    4.0
    Field service engineer
    Apr 2020
    1 to 2 years in the role, current employee
    Can learn to be Independence
    The good thingsYou know a lot places because it required traveling a lot places that you never go. Learn new things. The best thing is a good teamwork and always help each other with new knowledge. Provide reasonable claim. Good starting for fresh graduate. Learn to be Independent.
    The challengesSlow management. Too many agencies hired for employment. No permanent offer and only temporary contract with no annual and MC leave benefit. Cannot secure your future for long term. Always go to new site with unfamiliar system alone and no guidance.
    2 people found this helpful
    5.0
    Network
    Mar 2020
    Learning curve is high
    The good thingsBest teammate and boss that helping each other when you facing hard issue.
    The challengesWork load because less man power
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Kinta District PerakKota Kinabalu District SabahKuala LumpurPenangPetaling Selangor