Employees at CXL Group Sdn Bhd appreciate the strategic location with easy access to public transportation and amenities, as well as the great learning opportunities provided by the company's shared services model. Working at CXL Group Sdn Bhd helps employees develop into strong individuals capable of handling various stakeholders, and the company organises team building activities as a way to appreciate its employees. Employees also appreciate the supportive bosses and the fact that the company pays its employees on time.
However, there are some potential challenges, such as a lack of work-life balance, with the need to work on weekends, holidays, and late nights. The working environment can be stressful, with limited support, and there is a high turnover rate, leading to the need to train new employees repeatedly. Employees have also noted that leave management can be challenging, with leave being earned on a monthly basis and requiring team coordination. Some employees feel that the pay rates are not commensurate with the workload and potential impact on mental health, and the work can be demanding and challenging at times. Additionally, one employee reported an instance of unprofessional conduct during the interview process.