I am learning all the time, from the best peopleThe good things“I feel that I am working with professionals that I can learn from and that they will push me to take on new and challenging opportunities.” “I am treated with respect, given daily encouragement, and paid well.”
The challengesThe challenges i get working for this company is receptionists are responsible, at least in the immediate, for fielding and responding to complaints about issues ranging from long hold times to the quality of care they’ve received. Balancing empathy for the guest situation and determining how best to address it is a drain on energy and time, no matter how experienced a receptionist may be.
In sum, me as a receptionist front desk staff are the unsung heroes of my practice, and they’re key to maintaining efficiency and productivity as well as excellent guest relationships.