(4 reviews)

Company Profile

Company overview

Industry

Hotel & Accommodation Services

Company size

11-50

Primary location

No. 160, Jalan Ampang, 50450 Kuala Lumpur

de King Boutique Hotel Klcc is one of the leading boutique hotels with 222 rooms situated along the business district of Jalan Ampang, Kuala Lumpur. The hotel is just 2 minutes’ walk to/from the Light Rail Transit (LRT) station and accessibility to all major attractions and shopping malls including Suria KLCC, Avenue K and Kuala Lumpur Convention Centre.Due to the continuous growth of our business, we are seeking progressive, dedicated and well rounded team players with positive work attributes to fill these positions.It takes a very special kind of person to work at de King Boutique Hotel KLCC. Someone with an eye for detail and the skills to perform with an attitude to deliver and a passion to delight. With the right attitude, anything is possible at de King Boutique Hotel KLCC. Our aim is always to keep and reward the very best and the opportunities are endless.Join us for a career that could open new doors for you.

Gallery photos

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Reviews overview

4.54 ratings in total

5

2

4

2

3

0

2

0

1

0

75%

Rate salary as high or average

100%

Employees recommend this employer to friends

What’s it like working at de King Boutique Hotel KLCC?

AI summary of recent reviews

Employees at de King Boutique Hotel KLCC appreciate the flexibility with their work hours and the positive company culture where they enjoy working with colleagues. They feel they are working with professionals they can learn from, are given challenging opportunities, treated with respect, given daily encouragement, and paid well.

However, there are some potential challenges, such as the need for more acknowledgement, appreciation, and gratitude to keep employees motivated. Front desk staff have to balance empathy for guest situations while determining how to address complaints, which can be draining. There is also a challenge in finding ways to bring in more future business, and employees may need to adapt to the software used by the hotel.

Recent reviews

5.0

Account officer

Oct 2019

1 to 2 years in the role, former employee

Awesome!

The good thingsMy favorite is probably the flexibility I have with my hours. I also love the company culture and enjoy working with everyone.

The challengesPeople need acknowledgement, appreciation, and gratitude to be motivated.

4.0

Clerk

Aug 2019

I am learning all the time, from the best people

The good things“I feel that I am working with professionals that I can learn from and that they will push me to take on new and challenging opportunities.” “I am treated with respect, given daily encouragement, and paid well.”

The challengesThe challenges i get working for this company is receptionists are responsible, at least in the immediate, for fielding and responding to complaints about issues ranging from long hold times to the quality of care they’ve received. Balancing empathy for the guest situation and determining how best to address it is a drain on energy and time, no matter how experienced a receptionist may be. In sum, me as a receptionist front desk staff are the unsung heroes of my practice, and they’re key to maintaining efficiency and productivity as well as excellent guest relationships.

5.0

Senior reservation officer

May 2018

Less than 1 year in the role, current employee

Good Management

The good thingsLess work load and can still be manageable

The challengesworking how to bring more future business

Ratings for de King Boutique Hotel KLCC are shared as-is from employees in line with our community guidelines

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