Employees at Dematic appreciate the teamwork, particularly within the service team, and the fact that employers take care of their employees. They also value the opportunities for learning and knowledge growth, which is beneficial for those interested in continuing their studies. Additionally, Dematic offers good benefits, such as employee car loan subsidies, claimable medical/optical costs, and a 5-day work week.
However, there are some potential challenges, such as the need to be available when customers require assistance and solve issues precisely, which can be demanding. Some reviewers indicated a need for more training and knowledge sharing, particularly for service technicians and when working with project teams. The job also requires good mental and physical capabilities, as well as strong problem-solving skills, due to the nature of the work. Building trust with management, particularly the financial controller and GM, can take ample time and scrutiny, according to one reviewer.