Company Reviews

    Working at Digiphoto Entertainment Imaging

    3.311 ratings in total
    5
    5
    4
    1
    3
    0
    2
    2
    1
    3
    72%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(10 ratings)
    Career development
    3.1(10 ratings)
    Benefits & perks
    3.3(10 ratings)
    Management
    3.2(10 ratings)
    Working environment
    3.8(10 ratings)
    Diversity & equal opportunity
    4.0(4 ratings)
    Ratings for Digiphoto Entertainment Imaging are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    1.0
    Interview Candidate
    Feb 2026
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Unprofessional and poor hiring process with early reference check
    The good thingsYou can refer to the earlier review; I don’t have any additional comments since I wasn’t chosen.
    The challengesTheir HR team needs to improve the recruitment process, as some steps were not conducted properly or according to standard practice. I felt humiliated because my referees were contacted during the initial stages, and I progressed all the way to the third-level interview, yet I was not shortlisted or selected. Can you imagine my embarrassment in front of my previous employer?
    1.0
    Manager
    Jul 2025
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    Commission schemes are sometimes seen as unclear or unfairly calculated. 6. Low Pay for Frontline Staff Base salary is often low, especially in Asia. Many rely on commission or seasonal bonuses, which are not guaranteed. 7. Work-Life Balance Challenges Long and irregular hours, including weekends and public holidays. Few breaks during operating hours at tourist-heavy sites. 8. Lack of Structured Training Limited structured onboarding or development programs. Site-based training may vary in quality depending on the local team.
    The good thingsDigiphoto Entertainment Imaging (DEI), which operates photography services at theme parks, attractions, and events globally, here are some commonly reported negative aspects based on employee reviews, industry insights, and HR observations (especially in Malaysia and Southeast Asia)
    The challenges1. High Turnover & Contractual Instability Many employees are on short-term or project-based contracts. High turnover creates instability, especially during peak seasons. Expat or foreign workers often face unclear contract renewals. 2. Micromanagement & Poor Leadership Several reviews mention micromanaging leadership styles, especially at the site and regional levels. Employees may not feel empowered to make decisions independently. 3. Lack of HR Compliance In some regions (e.g., Malaysia), concerns have been raised about foreign worker documentation, data privacy, and employment law compliance. Potential risks in immigration compliance if not properly managed. 4. Limited Career Growth Internal career progression is often limited unless employees relocate. Roles can be repetitive, with few opportunities for upskilling. 5. Unrealistic Sales Targets Sales-focused roles (e.g., photographers with commission structures) report unrealistic KPIs under pressure.
    1 person found this helpful
    5.0
    manager
    Dec 2023
    Petaling Jaya Selangor5 to 6 years in the role, former employee
    good and heathy
    The good thingsgood Incentive for employee
    The challengestrained to overcome challenges
    5.0
    Human Resources and Administration Assistant
    Dec 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    working as an HR assistant made me gain a lot of memorable experiences with DEI
    The good thingsGood environment & culture.
    The challengeslanguage barrier with the foreign worker
    5.0
    Executive
    Dec 2023
    Petaling Jaya Selangor
    Great to work.
    The good thingsOpportunity to speak up
    The challengesAdministration located in different country
    2.0
    Guest Associate
    Jun 2020
    Less than 1 year in the role, former employee
    Do not have benefits
    The good thingsI could make new friends from many countries and be able to learn different languages. I also gaining self confidence by communicating with tourists.
    The challengesMy problems are definitely more to company management. No consideration between top management to the staffs sometimes. Not getting so much benefits even though has working in a long period time.
    1.0
    Team leader
    Mar 2020
    3 to 4 years in the role, current employee
    Huge expensive with customer service.
    The good thingsLearn a lot of experience with customer service.Learn difference language and learning how to make sale.
    The challengesChallenging of this work is need make sale.Need be active all the time.Must be patient with the customer service.
    2.0
    management
    Feb 2020
    Less than 1 year in the role, former employee
    not good place for freshman
    The good thingscolleague is good. management is totally need to change how to manage or communicate with employees.
    The challengesto learn every single thing by myself.direction very poor
    5.0
    Sales representative
    Apr 2019
    Less than 1 year in the role, former employee
    Great experience in Tourism Field
    The good thingsFriendly employers, Great places recommended to work at.
    The challengesMust be able to work in different sites and also under immense pressure. The more crowded it gets the more challenges one has to face.
    4.0
    Photographer
    Jul 2017
    Less than 1 year in the role, current employee
    I able to work in what ever situation..
    The good thingsNeed to learn about the job. Want a new experience
    The challengesNo comunication
    5.0
    Guest Associate
    May 2017
    1 to 2 years in the role, former employee
    Best Ride!
    The good thingsupportunity to work far from home. that is the most beautiful experience.
    The challengestoo much transferring to other sites..
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