at DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD.
Johor
A Site Manager leads a few businesses in DEI. They come with 5-6 years’ experience
A Site Manager leads a few businesses in DEI. They come with 5-6 years’ experience
3d ago
3d ago
Digiphoto Entertainment Imaging
(11 reviews)
Company Profile
Company overview
Industry
Healthcare Services
Specialities
Photography, Customer service
Company size
101-1,000
Primary location
Wisma Academy, 4a, Jalan 19/1, Seksyen 19, 46300 Petaling Jaya, Selangor
DEI is the world’s leading imaging services and solutions company, and is part of the prestigious Fairfax Financial Holdings Limited through its association with the Thomas Cook India group. Founded in 2004 in Dubai, DEI witnessed an explosive growth over the next 16 years. Today, DEI has regional offices in Orlando, Kuala Lumpur, Singapore, Hong Kong, and Mumbai. With a strong workforce of over 1850 professionals and a presence at over 135 attractions, DEI has a turnover of USD 100 million.
Jobs at Digiphoto Entertainment Imaging
Based on your search activityGallery photos
Reviews overview
3.311 ratings in total
5
5
4
1
3
0
2
2
1
3
72%
45%
What’s it like working at Digiphoto Entertainment Imaging?
AI summary of recent reviews
Working at Digiphoto Entertainment Imaging offers valuable opportunities for personal growth, particularly through exposure to cultural diversity and international colleagues. Employees appreciate the chance to develop their customer service skills, build confidence, and work in an environment with friendly colleagues.
However, there are several operational challenges to consider, including the need to manage frequent site transfers and work under pressure during busy periods. The communication between management and staff could be enhanced, particularly given the international nature of operations. Some employees have noted concerns about limited career progression opportunities and challenging sales targets.
Recent reviews
1.0
Interview Candidate
Feb 2026Petaling Jaya SelangorLess than 1 year in the role, former employee
Unprofessional and poor hiring process with early reference check
The good thingsYou can refer to the earlier review; I don’t have any additional comments since I wasn’t chosen.
The challengesTheir HR team needs to improve the recruitment process, as some steps were not conducted properly or according to standard practice. I felt humiliated because my referees were contacted during the initial stages, and I progressed all the way to the third-level interview, yet I was not shortlisted or selected.
Can you imagine my embarrassment in front of my previous employer?
1.0
Manager
Jul 2025Petaling Jaya Selangor3 to 4 years in the role, former employee
Commission schemes are sometimes seen as unclear or unfairly calculated.
6. Low Pay for Frontline Staff
Base salary is often low, especially in Asia.
Many rely on commission or seasonal bonuses, which are not guaranteed.
7. Work-Life Balance Challenges
Long and irregular hours, including weekends and public holidays.
Few breaks during operating hours at tourist-heavy sites.
8. Lack of Structured Training
Limited structured onboarding or development programs.
Site-based training may vary in quality depending on the local team.
The good thingsDigiphoto Entertainment Imaging (DEI), which operates photography services at theme parks, attractions, and events globally, here are some commonly reported negative aspects based on employee reviews, industry insights, and HR observations (especially in Malaysia and Southeast Asia)
The challenges1. High Turnover & Contractual Instability
Many employees are on short-term or project-based contracts.
High turnover creates instability, especially during peak seasons.
Expat or foreign workers often face unclear contract renewals.
2. Micromanagement & Poor Leadership
Several reviews mention micromanaging leadership styles, especially at the site and regional levels.
Employees may not feel empowered to make decisions independently.
3. Lack of HR Compliance
In some regions (e.g., Malaysia), concerns have been raised about foreign worker documentation, data privacy, and employment law compliance.
Potential risks in immigration compliance if not properly managed.
4. Limited Career Growth
Internal career progression is often limited unless employees relocate.
Roles can be repetitive, with few opportunities for upskilling.
5. Unrealistic Sales Targets
Sales-focused roles (e.g., photographers with commission structures) report unrealistic KPIs under pressure.
5.0
manager
Dec 2023Petaling Jaya Selangor5 to 6 years in the role, former employee
good and heathy
The good thingsgood Incentive for employee
The challengestrained to overcome challenges
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