(5 reviews)

Company Profile

Company overview

Website

Dufry Group

Industry

Specialty Retail

Company size

51-100

Primary location

No. 35, Jalan Maharajalela, Mezzanine Floor, Wisma Ho Wah Genting, 50105 Kuala Lumpur.

Dufry is a global travel retailer with operations in 64 countries. Dufry operates more than 2,300+ stores in 430+ locations where located at airports, cruise liners, seaports, and other touristic locations. The headquarters of our Group are located in Basel Switzerland. Our company's history goes back to its foundation in 1865.Dufry constantly strives for excellence throughout its business, across all customer-facing and internal areas of the company. Along its decades of experience, this has been recognized by the outside world and Dufry is delighted and proud to have received a variety of awards that reflect its status as the leader in travel retail worldwide. Dufry is committed to good Corporate Governance, Openness, and Transparency for the benefit of shareholders, customers, business partners, and employees.

Reviews overview

3.05 ratings in total

5

2

4

0

3

1

2

0

1

2

80%

Rate salary as high or average

40%

Employees recommend this employer to friends

What’s it like working at Dufry Group?

AI summary of recent reviews

Employees at Dufry Group appreciate the opportunities to learn and enhance their skills, with training available and the ability to work independently. They also value the support from management, both at the local and international levels, and the chance to learn entrepreneurial skills from an experienced finance company.

However, some potential challenges were noted, including language barriers when communicating with customers who do not speak English, concerns about low salaries for certain roles, potential issues with the work environment, and some concerns about management, though details were not provided.

Recent reviews

5.0

Manager

Jan 2022

Kuala Lumpur3 to 4 years in the role, current employee

A good platform as a retail company

The good thingsLearn to be an entrepreneur from an experience finance company and it was a great company to learn multiple strengths from the management team.

The challengesSo far the company has more strength, motivating the employee more than giving challenges to the team. The only challenge is to get recovery from pandemic.

5.0

Senior Supervisor

Jun 2021

Good for you to learn survive and independent

The good thingsThe challenge almost every day and always easy to get support from international management company. Sufficient training for increase your knowledge and information.

The challengesTo communicate in third language (Chinese) due 85 percent customer is foreigners and they cannot understand or speak English.

1.0

IT infrastructure manager

May 2020

Less than 1 year in the role, former employee

Out of management and low salary

The good thingsCan enhance our skills and can work independently

The challengesLow salary and out of management.

Ratings for Dufry Group are shared as-is from employees in line with our community guidelines

See all reviews

Other companies in this industry

Sunway RetailPalateriumFloristika.Com.My Sdn BhdRepcoPuras

View all

Find out more about working at Dufry Group. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.

This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.