Easyparcel Sdn. Bhd.
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    Easyparcel Sdn. Bhd.
    (67 reviews)
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    Company Reviews

    Working at Easyparcel Sdn. Bhd.

    4.567 ratings in total
    5
    48
    4
    12
    3
    3
    2
    1
    1
    3
    80%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(65 ratings)
    Career development
    4.3(66 ratings)
    Benefits & perks
    4.1(65 ratings)
    Management
    4.2(65 ratings)
    Working environment
    4.6(66 ratings)
    Diversity & equal opportunity
    4.3(46 ratings)
    Ratings for Easyparcel Sdn. Bhd. are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 67 reviews sorted by most recent
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    5.0
    Customer Service Intern
    May 2026
    Bayan Baru PenangLess than 1 year in the role, current employee
    A valuable and challenging customer service internship that strengthened my problem-solving.
    The good thingsDuring my internship, one of the things I enjoyed the most was gaining real, hands-on experience in customer service. It was satisfying to handle actual customer cases and see issues being resolved through my responses and follow-ups.
    The challengesOne of the main challenges was handling a high volume of customer inquiries, especially during peak periods.
    5.0
    Customer Service Intern
    May 2026
    Penang Island PenangLess than 1 year in the role, current employee
    I handled customer inquiries, resolved delivery issues
    The good thingsVery good environment, supportive members and new experience
    The challengesNothing to improved i had fun
    5.0
    Internship
    May 2026
    Bayan Baru PenangLess than 1 year in the role, current employee
    My internship at EasyParcel strengthened my attention to detail and problem-solving abilities
    The good thingsopportunity to gain real-world experience
    The challengesRequired strong attention to detail
    5.0
    Digital Marketing Intern
    May 2026
    Penang Island PenangLess than 1 year in the role, current employee
    My internship was a positive and valuable experience with a supportive workplace culture.
    The good thingsThe working environment was comfortable and welcoming. Everyone was very supportive and willing to help when I had questions.
    The challengesThe challenges I faced was how to manage my tasks more effectively and improve my time management skills.
    5.0
    Finance Intern
    May 2026
    Bayan Baru PenangLess than 1 year in the role, current employee
    A Valuable Hands-On Internship Experience
    The good thingsI had a very positive experience during my internship at EasyParcel. The internship program is well-structured and provides valuable exposure to real-world working environments, allowing interns to gain practical knowledge and hands-on experience.
    The challengesThe main challenge I faced was handling a large number of tasks within tight deadlines
    5.0
    Business Development
    Mar 2026
    Penang Island PenangLess than 1 year in the role, current employee
    Good for career growth
    The good thingsEverything is good,the training, the devices, the system
    The challengesThe challenges is only for few months to hunt the leads,but as long you work hard,then you will get the another leads as your reward
    5.0
    Finance Executive
    Mar 2026
    Bayan Baru Penang-1 to 0 years in the role, current employee
    A fast-paced and challenging environment that provides solid technical experience in the E-commerce
    The good thingsI really enjoyed the exposure to the E-commerce logistics ecosystem. Managing reconciliations and financial data for a platform with so many daily transactions was a great challenge for my technical skills. The environment is energetic, and the team is generally young and helpful, which made the daily grind much more manageable.
    The challengesThe workload can become extremely heavy during before CNY or Year ebd, which requires a lot of overtime to ensure the accounts are balanced and payments are processed. I also feel that the work-life balance could be improved for staff who are also pursuing further studies, as the fast-paced nature makes it difficult to switch off after office hours.
    5.0
    Web Designer Intern
    Mar 2026
    Penang Island PenangLess than 1 year in the role, current employee
    My internship at EasyParcel provided valuable hands-on experience in web design.
    The good thingsThe company’s culture.
    The challengesOne challenge I faced during my internship was ensuring consistency when updating and managing a large number of webpages.
    5.0
    Web Developer
    Mar 2026
    Penang Island PenangLess than 1 year in the role, former employee
    My internship provided meaningful industry exposure.
    The good thingsThe most valuable aspect of my internship was the opportunity to work on real projects and apply what I learned in university to practical situations. I was able to improve my technical skills, especially in areas like debugging, understanding existing codebases, and collaborating with team members. Working with experienced developers also helped me learn best practices in software development and version control.
    The challengesNo challenges, just face the task challenges. One of the main challenges during my internship was understanding the existing codebase and learning how to troubleshoot issues while working with unfamiliar technologies.
    4.0
    Finance Intern
    Mar 2026
    Bayan Baru PenangLess than 1 year in the role, current employee
    My internship helped me gain practical skills and work well in a team.
    The good thingsI enjoyed learning new tasks and gaining real working experience during my internship. I also enjoyed working with the team and improving my skills, especially using Excel and handling invoices.
    The challengesLearning tasks quickly , could improve with more guidance at the start
    5.0
    Marketing Intern
    Mar 2026
    Penang Island PenangLess than 1 year in the role, current employee
    valuable and insightful internship experience in a supportive working environment.
    The good thingsThe team was supportive and my supervisor provided clear guidance and detailed feedback, which helped me improve my work.
    The challengesNothing need to be improved. 😉
    5.0
    Web Designer Intern
    Mar 2026
    Penang Island PenangLess than 1 year in the role, former employee
    It was a positive and enriching internship experience that helped me grow.
    The good thingsThe company environment was one of the best parts of my internship. The team was supportive, collaborative, and always willing to share their knowledge. I felt welcomed from the beginning, and the positive work culture made it easier to learn and contribute. It was a great place to gain hands-on experience while working with helpful and encouraging colleagues.
    The challengesThere were not many major challenges during my internship. Occasionally, some tasks required figuring things out independently at first, but this also helped me become more proactive and improve my problem-solving skills. Overall, the team was always supportive when guidance was needed.
    5.0
    Internship
    Nov 2025
    Bayan Baru PenangLess than 1 year in the role, current employee
    It boosted my skills, confidence, and understanding of the professional world.
    The good thingsI strengthened my problem-solving skills by working through real challenges, troubleshooting issues, and learning to propose practical solutions
    The challengesOne challenge I faced was adjusting to the pace of the work environment. At first I wasn’t used to juggling multiple tasks, but I learned to prioritize better and ask clarifying questions, which helped me stay organized
    5.0
    Business Development Executive
    Nov 2025
    Bayan Baru PenangLess than 1 year in the role, current employee
    Meaningful experience
    The good thingsVibrant environment and positive energy
    The challengesAdding more snacks in the pantry because not enough for me!
    5.0
    Customer Service Role
    Nov 2025
    Penang Island Penang6 to 7 years in the role, current employee
    I get to learn and grow continuously, and overcome challenges with the support of a great team.
    The good thingsI like that my role allows me to solve customer problems and make their experience better and appreciate the opportunities to learn new things and grow my skills.
    The challengesHandling a high volume of cases during peak periods can be challenging, but the colleagues is super supportive
    5.0
    Business Development Executive
    Nov 2025
    Bayan Lepas Penang2 to 3 years in the role, current employee
    Enjoyed working here
    The good thingsGood working environment, I have a good and nice colleague. Enjoyable working in my team. A lot of fun activity sometime in our office. We celebrate every festivals.
    The challengesI think all ady perfect, but the challenges for me is about language, our formal language mostly english but its not compulsary. Sometime I cannot catch up.
    5.0
    Customer Service Representative
    Nov 2025
    Bayan Baru Penang2 to 3 years in the role, current employee
    I gained useful work experience where I learned to handle taks responsibly, communicate well & other
    The good thingsBest team to work together!
    The challengesMaybe can be improved in terms of benefits to the staff
    5.0
    Customer Relations Executive
    Nov 2025
    Penang Island PenangLess than 1 year in the role, current employee
    Committed to enhancing customer satisfaction through efficient and proactive service.
    The good thingsWhat I’ve enjoyed most in my role as a Customer Relationship Executive at EasyParcel is the opportunity to directly engage with customers and provide solutions that make their shipping experience seamless. I take satisfaction in resolving issues, whether it’s tracking a shipment, handling claims, or guiding customers through our services.
    The challengesIn my role as a Customer Relationship Executive at EasyParcel, one of the main challenges is managing high volumes of customer inquiries during peak periods while ensuring timely and accurate responses. At times, complex cases or multiple follow-ups can make it difficult to provide immediate resolutions, which may affect customer satisfaction.
    5.0
    Web Developer Intern
    Nov 2025
    Bayan Baru PenangLess than 1 year in the role, former employee
    Gained practical skills in API testing and e-commerce at EasyParcel
    The good thingsSupportive Work Environment: Team members and supervisors are approachable, helpful, and willing to provide guidance whenever needed. Learning Opportunities: Exposure to API testing, e-commerce platform integrations, and real-world troubleshooting helped develop practical technical skills. Structured Processes: Clear workflows for fulfilment, bulk orders, and platform integration made it easier to understand and follow procedures. Hands-On Experience: Opportunities to work directly with tools like Postman, WooCommerce, Shopify, and OpenCart. Professional Development: Encouragement to document guides, communicate with customers, and collaborate with the team enhanced workplace readiness.
    The challengesPlugin & Platform Compatibility Issues: Outdated WooCommerce or EasyParcel plugin versions caused shipping options to fail, requiring careful troubleshooting. Data Completeness Errors: Missing mandatory fields (e.g., Sender City) in API requests caused order fulfilment failures. API & Integration Debugging: Identifying and fixing errors in JSON payloads, API responses, and multi-platform integrations required detailed attention. Bulk Order Management: Handling large batches in Shopify, WooCommerce, and OpenCart required learning proper workflows and validation steps. Time Management: Balancing multiple tasks such as testing, documentation, and customer support demanded careful prioritization.
    5.0
    Executive
    Nov 2025
    Bayan Lepas PenangLess than 1 year in the role, current employee
    Career growth, professional, good environment
    The good thingsNurturing environment good for career growth
    The challengesThe only challenges is within ourself.
    5.0
    Customer Service Executive
    Nov 2025
    Penang Island PenangLess than 1 year in the role, former employee
    Good experience of internship
    The good thingsGood environment l, friendly colleagues
    The challengesLack of human resources in certain department
    5.0
    Human Resources Executive
    Nov 2025
    Bayan Lepas Penang1 to 2 years in the role, current employee
    A great place to grow, learn, and work with a supportive team.
    The good thingsSupportive team, flexible environment, and plenty of opportunities to learn and grow.
    The challengesFast-paced environment that can get busy at times, but it helps build resilience and improves multitasking.
    5.0
    Data Analyst Intern
    Jul 2025
    Bayan Lepas PenangLess than 1 year in the role, current employee
    Very nice place to work.
    The good thingsA very positive and amazing workplace environment.
    The challengesThe challenges are having to learn new stuffs after studying just the basics. But very much learnable and easily adaptable.
    5.0
    Web Developer Intern
    Jul 2025
    Bayan Baru PenangLess than 1 year in the role, current employee
    Good and definitely recommend others to join and work.
    The good thingsGood working environment and company culture.
    The challengesA bit hard to find parking.
    4.0
    Content Creator
    May 2025
    Bayan Baru PenangLess than 1 year in the role, current employee
    It was a valuable opportunity to learn, grow, and gain hands-on experience.
    The good thingsAccessible of location and comfortable working environment
    The challengesThe allowance was quite low and didn't sufficiently cover basic expenses like rental, transport and meals. A higher allowance would be more supportive for interns.
    4.0
    Marketing Intern
    May 2025
    Penang Island PenangLess than 1 year in the role, current employee
    My internship was a valuable and rewarding experience that allowed me to apply my skills, learn from professionals, and gain practical insights into the marketing industry.
    The good thingssharpen my content writing and marketing skills in a real-world setting. Working on actual blog posts and campaigns allowed me to apply what I’ve learned in university and gain hands-on experience with industry tools and strategies.
    The challengesYou need to be looking for topics and content to blog all the time
    5.0
    Marketing Intern Student
    Apr 2025
    Bayan Baru PenangLess than 1 year in the role, former employee
    Can learn a lots of things from senior, good.
    The good thingschill working environment, senior very friendly
    The challengesSalary a bit low, Susah find parking
    5.0
    Marketing Intern Student
    Apr 2025
    Bayan Baru PenangLess than 1 year in the role, former employee
    Very happy and good.
    The good thingsFlexible working culture
    The challengesFinding car parking.
    5.0
    Intergration support
    Mar 2025
    Penang Island PenangLess than 1 year in the role, former employee
    Is a great experience for a first time worker,you can learn alot while you work here
    The good thingsThe vibe while working here is very comfortable
    The challengesWhile speaking to the customer the customer couldnt understand what we are saying
    5.0
    Data Analyst
    Feb 2025
    Bayan Baru PenangLess than 1 year in the role, former employee
    Nice place to take your internship
    The good thingsWhat I appreciate most about the company is its chill and welcoming culture. The work environment is friendly and supportive, with colleagues and supervisors always approachable and willing to lend a hand.
    The challengesHere might a bit of far away from my house
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