Elitetrax Marketing Sdn Bhd (Harvey Norman)
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    Elitetrax Marketing Sdn Bhd (Harvey Norman)
    (24 reviews)
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    Company Reviews

    Working at Elitetrax Marketing Sdn Bhd (Harvey Norman)

    3.524 ratings in total
    5
    6
    4
    9
    3
    3
    2
    3
    1
    3
    75%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(24 ratings)
    Career development
    3.4(24 ratings)
    Benefits & perks
    2.9(24 ratings)
    Management
    2.9(24 ratings)
    Working environment
    3.5(24 ratings)
    Diversity & equal opportunity
    1.8(4 ratings)
    Ratings for Elitetrax Marketing Sdn Bhd (Harvey Norman) are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
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    most recent
    1.0
    Maneger
    Feb 2026
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Promised can get min 6 to 10k but dint give
    The good thingsWill promised everything
    The challengesAfter promised but dint give
    2.0
    Executive
    Jul 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Advice to Job Seekers: Strongly reconsider if you value your well-being. Expect long hours, poor tools, and low returns. This environment may give you experience, but at the cost of your personal time and health. Advice to Management: Invest in proper hardware for design roles, respect personal time, and start valuing your team. Burnout shouldn’t be the price of productivity.
    The good things- Exposure to fast-paced campaign work - Some colleagues are supportive despite the pressure
    The challenges- Extremely poor work-life balance — overtime, weekend, and public holiday work is expected without any OT pay - Overworking is normalised, with little to no appreciation or recognition - Annual increment is very low and bonuses are disappointing - Career progression is limited, with little support for skill growth - Outdated Hardware - Even their designers are not given proper tools: outdated Windows 10 PCs and small 20-inch LED monitors are the norm - Management allowed to request for better equipment but even months after requesting, nothing is provided — many end up using their own personal devices - Long working hours with poor hardware lead to physical strain and eye fatigue
    4 people found this helpful
    2.0
    Store Manager
    Apr 2025
    Miri SarawakLess than 1 year in the role, former employee
    Communication barriers, challenging targets and demanding upper and middle management superiors. Be prepared for salary reductions from underperforming. Which was never properly communicated by the hiring team.
    The good thingsThe physical store and some staff
    The challengesDealing with upper management especially middle management and oversight. Long working hours Unclear rules and regulations, however not much support provided in learning and understanding the job.
    1 person found this helpful
    1.0
    Payroll Assistant
    Jul 2024
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    An excellent place for you to gain real-world working experience. It will shape you to develop a strong mindset, even though you might sometimes feel a bit lost.
    The good thingsI have quite strong team in my department
    The challengesbut we have quite limited of resources and still doing things in manual way
    1 person found this helpful
    4.0
    Retail manager
    Aug 2023
    Ampang Kuala Lumpur1 to 2 years in the role, former employee
    Managing and developing retail sales
    The good thingsThe culture and team member is very supportive
    The challengesThe empowerment given to develop and managing the retail floor with our creativity and capability
    1 person found this helpful
    5.0
    Sales consultant
    Apr 2019
    Less than 1 year in the role, current employee
    A good place for a long term career development.
    The good thingsLots of opportunity to learn about retail business and customer service.
    The challengesMany negatives seniors trying to make you hate the management.
    4.0
    Manager
    Mar 2019
    1 to 2 years in the role, former employee
    Good friendly people
    The good thingsHR does a marvelous job in encouraging staff to learn and attend training. Top management is very experienced and good in setting direction for the company. GMs are some of the best in the industry. Very understanding and value their staff as well. Great sales team.
    The challengesTypical corporate work culture. Not fun and young. Some of the senior staff might not be that in tune with new technology and development. Difficult to change old processes. Different departments don't communicate all that well or lacks communication at times.
    2.0
    Digital marketing executive
    Mar 2019
    Less than 1 year in the role, former employee
    Office Politics
    The good thingsLearning experiences and challenges, good and helpful people
    The challengesOffice politics between management and staff, no compromising, demanding impossible KPI, last minute change of minds
    4 people found this helpful
    3.0
    Back-end Support Team
    Feb 2019
    3 to 4 years in the role, current employee
    Aim high, work hard, and you will progress
    The good thingsA company with plenty of career opportunities. Work Life Balance Company with big name, good as a stepping stone
    The challenges-Limited communication between departments -Developing company but not working on plan ( very very spontaneous) -No one bothers about the process and guidelines -Feeling underappreciated
    1 person found this helpful
    5.0
    Assistant store manager
    Dec 2018
    1 to 2 years in the role, former employee
    Great place and awesome working experience
    The good thingsTeam work and excellent management team.
    The challengesLearning new thing and product
    4.0
    sales consultant
    Sep 2018
    Less than 1 year in the role
    good environment
    The good thingsone of internatinal company. a lot of benefit offer by company. Good enviroment for working.
    The challengesfacing a lot of customer
    1 person found this helpful
    3.0
    Senior account executive
    Jan 2018
    5 to 6 years in the role, current employee
    Trouble shooting and meeting deadlines
    The good thingsExposure to different tasks.
    The challengesToo many manual tasks
    1 person found this helpful
    5.0
    Retails
    Jan 2018
    Learn Leadership
    The good thingsInterrupted skill,product knowledge
    The challengesMany different product
    5.0
    Sales person
    Oct 2017
    Less than 1 year in the role, current employee
    Sales Consultant
    The good thingsSales consultant
    The challengesserve customer
    1 person found this helpful
    5.0
    sales coordinater
    May 2017
    Bandar Sunway SelangorLess than 1 year in the role, former employee
    selling electrical product
    The good thingsgood environment
    The challengesworking hours
    1.0
    Admin assist
    Mar 2017
    stressful
    The good thingsgood friends
    The challengesbad management
    2 people found this helpful
    3.0
    Digital Executive
    Mar 2016
    Kelana Jaya SelangorLess than 1 year in the role, current employee
    It is a good platform for freshie
    The good thingsThe opportunity they gave me for a start-up department.
    The challengesEmployee benefit and the culture
    1 person found this helpful
    4.0
    Financial controller
    Jul 2015
    3 to 4 years in the role, former employee
    Overall Experience
    The good thingsGood Corporate Governance, head office in Singapore
    The challengesLack of direction from top management
    3 people found this helpful
    4.0
    Guest service assistant
    Jul 2015
    Guest service assistant
    The good thingsFriendly environment. Cool work place.
    The challengesRaise salary
    4.0
    Sales consultant
    Jul 2015
    1 to 2 years in the role, former employee
    Sales consultant
    The good thingsHigh commission
    The challengesCustomer complaint
    1 person found this helpful
    4.0
    Sales consultant
    Jul 2015
    1 to 2 years in the role, current employee
    Communication
    The good thingsimprove communication skill and learning new product knowledge
    The challengesCustomers services and how we have to tackle customer to promote what we sell
    4.0
    Junior sales executive
    Jun 2015
    3 to 4 years in the role, former employee
    Sales experience
    The good thingsI love the environment. The people and all the managers are so cheerful. We work in harmony surrounding. I, myself work as furniture sales executive are so proud because in Harvey Norman they give you enough training to develop yourself. I am proud because i used to be one of the Harvey Norman team and from there ive learnt lots of sales strategies.
    The challengesThe only challenge that we faced is how to attrac more customer. In order to get lots of customer we have done so many sales, promotions and give our customers lots of discount. We love our customer and we take care of them.
    1 person found this helpful
    5.0
    Product Admin Executive
    Jun 2015
    3 to 4 years in the role, former employee
    Perfect Work Life Balance Company
    The good thingsMy GM do not encourage staffs to work extra time. Appreciates staff & understandable in every situations & conditions that every staff face. We feel appreciated working here because they value all employees. Senior staff would guide you in every task that you find difficult. Very minimal stress. Good for career growth.
    The challengesChanges in government standards & market demands makes us facing some difficulties in expecting demands product & buying trends in Malaysia. Fast technologies changes also affect company sales & purchases.
    2 people found this helpful
    4.0
    Accounts assistant
    Jun 2015
    1 to 2 years in the role, current employee
    Delightful
    The good thingsWe had good team members, understanding bosses & friendly environment.
    The challengesDealing with SOP .
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    Reviews by location
    Kuala LumpurMiri Division SarawakPetaling Selangor