(398 reviews)

Company Profile

Company overview

Website

Employees Provident Fund

Industry

Financial Investment Services

Company size

More than 10,000

Primary location

Bangunan KWSP, Jalan Raja Laut, 50350 Kuala Lumpur

The Employees Provident Fund (EPF) is one of the world’s oldest provident funds. Established in 1951, we help the Malaysian workforce to save for their retirement in accordance to the Employees Provident Fund Act 1991.Today, we at the EPF continue to refine our vision to not only stay relevant but to create a better retirement for all our members. This strengthens our commitment in safeguarding our members’ savings and increasing our dedication in providing excellent services.In tandem with our main vision in helping members achieve a better future, we have extended our mandate to include aiding national infrastructural development while safeguarding and growing members’ retirement savings.

Gallery photos

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Reviews overview

4.5398 ratings in total

5

273

4

63

3

45

2

5

1

12

95%

Rate salary as high or average

83%

Employees recommend this employer to friends

What’s it like working at Employees Provident Fund?

AI summary of recent reviews

The Employees Provident Fund offers a supportive and enriching work environment characterised by excellent learning opportunities, strong career development, and a positive workplace culture. The organisation maintains a family-like atmosphere where colleagues are helpful and cooperative, making it particularly beneficial for fresh graduates starting their careers.

However, employees need to manage certain workplace demands, including handling diverse customer interactions across different languages and cultures. Staff members also need to effectively balance multiple projects and responsibilities while meeting performance targets and deadlines. While these aspects can be challenging, many employees view them as opportunities for professional growth.

Recent reviews

5.0

Department Assistant

Nov 2024

Tawau SabahLess than 1 year in the role, former employee

That helped me to get confidence in talking to the public, and also showed me that this is a job where I will need to work hard.

The good thingsThere are many things that I have gained while working at EPF, for example experiencing working in this sector, being able to learn about current and future savings since I am a new graduate with a non-financial education background. Be able to strengthen communication more effectively and be able to get along with employees of different positions.

The challengesThe challenge faced throughout being a protégé and intern at the Employees' Provident Fund is how to handle members and employers who have different emotions, different affairs, different languages such as Chinese, Malay and Indian. Not only that, the biggest challenge is where to be involved in the opening ceremony of the new EPF office in the branch that involves many people. And also challenges such as handling small events held in the office either for employees or the arrival of the HQ party such as the CEO to the new branch office.

4.0

Network Security Analyst

Oct 2024

Kwasa Damansara Selangor7 to 8 years in the role, current employee

Learned alot and experienced guided

The good thingsFlexible work arrangement

The challengesBig effort to handles large number of users

3.0

Operations Support Officer

Feb 2024

Penang Island Penang

Good benefits from the company, difficult to secured permanent position.

The good thingsAble to learn and enhance new working skills.

The challengesNew comers been given more work tasks compared to senior staffs.

Ratings for Employees Provident Fund are shared as-is from employees in line with our community guidelines

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