Envo BPO Services
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    Envo BPO Services
    (18 reviews)
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    Company Reviews

    Working at Envo BPO Services

    4.218 ratings in total
    5
    10
    4
    4
    3
    2
    2
    1
    1
    1
    88%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(18 ratings)
    Career development
    4.1(18 ratings)
    Benefits & perks
    3.8(18 ratings)
    Management
    3.9(18 ratings)
    Working environment
    4.3(18 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for Envo BPO Services are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 18 reviews sorted by most recent
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    most recent
    4.0
    Telesales Executive
    Sep 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Overall its a flexible working place with fun colleagues.
    The good thingsHealthy environment with understanding bosses.
    The challengesLow health reimbursement.
    1.0
    Customer service agent
    Oct 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Worst company to work at so far!
    The good thingsThere are no pros whatsoever
    The challengesPoor management, toxic environment, little to no benefits.
    7 people found this helpful
    4.0
    Customer service representative
    Sep 2023
    1 to 2 years in the role, former employee
    Great workplace to kickstart your career, but minimal benefits offered.
    The good thingsThe HQ branch in Petaling Jaya is a good workplace with a comfortable environment. Work culture leans more towards work-life balance and flexible work schedule for Customer Service. You are also able to kickstart your career in Customer Service with Envo starting from an agent up until leadership; you can climb the career ladder here.
    The challengesThe top management level can improve the decision-making and implementation of new policies by involving operation leaders during the discussion phase, not at the implementation phase. Benefits and perks can be improved upon; benefits and perks being offered at the moment are subpar (Annual Leave/Medical Claim) and not fair (Allowance SOP).
    3.0
    Customer services
    Mar 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Able to trained yourself how to handle stressful situations.
    The good thingsLearn how to handle customer in professional manner and control emotions will handling rude or high demand customer. Able to trained yourself how to handle stressful situations.
    The challengesLimited Benefits, No Overtime payment and need to work during mandatory Public holidays.
    1 person found this helpful
    4.0
    Account Executive
    Aug 2022
    Petaling Jaya Selangor5 to 6 years in the role, current employee
    Good location, a lot of friends and team works
    The good thingsUnderstand and give me the flexibility to work done
    The challengesA lot of things to learn from this company. No experience will help to improve your experience.
    5.0
    Customer service
    Mar 2021
    Shah Alam SelangorLess than 1 year in the role, current employee
    Such a good working experience and willing to learn more about this work
    The good thingsIts a positive workplace & Positive values Then Flexibility
    The challengesStaying engaged and motivated. Motivation in the workplace is one of the biggest challenges and roadblocks to productivity.
    4.0
    Telemarketer
    Feb 2021
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Interesting attractive salary
    The good thingsThe environment is good.people here is supportive and provide you good training and coaching about products knowledge.salary also worth it
    The challengeseveryday must have sales
    5.0
    Assistance manager
    Oct 2019
    Malaysia1 to 2 years in the role, current employee
    Positive
    The good thingsfeel like family, positive, respect and humanity
    The challengesif the salary can be more higher will be perfect
    5.0
    Workforce management
    Oct 2019
    1 to 2 years in the role
    Work-life balance
    The good thingsA job is only as good or bad as the person working on it. That's one thing for certain. Envo BPO jobs are a good way to upgrade your communication skill, computer operation skills and the likes. Taking a job in the Envo BPO is a good way to gain experience and new skill sets that would definitely help you in the future.
    The challengesProviding customers with complete satisfaction has always been a difficult task for all BPO companies. Various social media channels and increasing competition in the market has resulted in increasing customer expectations to the roof and proves to be quite a challenge for the BPO industry.
    5.0
    Technical support representatives
    Jul 2019
    Less than 1 year in the role, former employee
    logistic call senttle
    The good thingscan speak mandrine
    The challengesnew place,new speaking skills
    5.0
    Manager
    Nov 2017
    1 to 2 years in the role, current employee
    Great environment and experience
    The good thingsFun @ work. Great bosses. Lead me to better vision in career.
    The challengesNo
    5.0
    HR & admin executive
    Oct 2017
    1 to 2 years in the role, current employee
    A great culture
    The good thingsGreat people at all levels of the company - joining makepositive is like joining a family and everyone is supportive of each other and has a great time together Interesting projects A great culture - coming to work is fun and there are always nights out and something for everyone
    The challengesI can not think of that ..No Cons
    5.0
    Team Leader
    Oct 2017
    Less than 1 year in the role, current employee
    Great
    The good thingsGood to be here with awesome Teams especially My Appt Setting and management Teams . Always Being motivated and support when we needed.
    The challengesi have facing a lot of scenario in everyday but im enjoying
    5.0
    Account and admin assistant
    Oct 2017
    1 to 2 years in the role, current employee
    Amazing !!
    The good thingsIts been wonderful to be a part of the company . I can list the pros as - Great Work Culture , you are in charge of what you are doing and feel appreciated - Feels awesome to work with a talented team - You get ample opportunity to enhance your skills as you work
    The challengesParking here is difficult but yes season parking available.
    5.0
    Customer service agent
    Oct 2017
    Less than 1 year in the role, current employee
    New experience
    The good thingsI can learn how to sell product in the right way
    The challengesHave to learn how to attract customer to buy our product.
    5.0
    Training and development
    Sep 2017
    1 to 2 years in the role, current employee
    Happy workers are productive workers
    The good thingsOur team is made up of hand-picked, talented individuals. Our organization’s success hinges on the performance of all the employees and happy workers are productive workers. I would say that who ever works with ENVO will be mold to high customer service practice. We have good environment here with awesome colleagues and understanding Boss. The best part is that we don't work on public holidays like other outsourcing company.
    The challengesParking here is difficult but yes season parking available.
    3.0
    Human resources executive
    Oct 2016
    Less than 1 year in the role, current employee
    A Look Into A Probationer's Time in Envo
    The good thingsFriendly bunch of people; still a family environment; located in a good neighborhood with plenty to eat (multi-cultural food found); good location for convenient public transport/ Uber cars; attendance allowance, language allowance.
    The challengesPoor staff benefits (12 days annual leave, outpatient medical claims, personal accident insurance for staff that serve more than 2 years, quarterly-renewal of contract for all staff - including management staff); forfeiture of attendance allowance after first leave taken in each month, unwillingness to invest more money into staff well-being and office environment.
    3 people found this helpful
    2.0
    Junior Telemarketer
    Jul 2015
    Less than 1 year in the role, former employee
    No motivation whatsoever
    The good thingsInteresting people, good office facilities and equipments, comfortable atmosphere and located in the center of the city.
    The challengesThe bar is set too high. Supervisors do not provide any motivation at all which leads to insecurities. If the target is not reached, forced to stay back with no overtime payments. Constantly being threatened​ to be laid off.
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    Reviews by location
    Kuala LumpurPetaling Selangor