Envo BPO Services
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    Envo BPO Services
    (18 reviews)
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    Write a review

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Company size

    51-100

    Primary location

    Jalan Sungai Jernih 8/1 Seksyen 8 Petaling Jaya Selangor Malaysia
    ENVO BPO SERVICES SDN BHD is an outsourcing contact center formed by a group of dedicated BPO professionals in Malaysia. We have the in- depth expertise and successful experience operating in key industries such as IT, Beauty line, Telecommunication, Shipping, Media and Financial Services. Our office is headquartered in Petaling Jaya, Selangor (near PJ Hilton Hotel). It is only about 8 minutes of walking distance from Asia Jaya & Taman Jaya LRT Stations. Its other branch office is located in Menara Mbf, Jalan Sultan Ismail, Kuala Lumpur.ENVO BPO SERVICES SDN BHD is involved in the business of Contact Centers specializing in both inbound and outbound services. Inbound services include technical support customer service, enquiries or any other services. Whereas outbound services refer to telemarketing or calling out to customers, general public for either sales of products, surveys, enquiries, lead generations and etc.

    Gallery photos

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    Reviews overview

    4.218 ratings in total
    5
    10
    4
    4
    3
    2
    2
    1
    1
    1
    88%
    Rate salary as high or average
    72%
    Employees recommend this employer to friends

    What’s it like working at Envo BPO Services?

    AI summary of recent reviews

    Envo BPO Services offers a notably positive work environment with supportive colleagues and understanding management. Employees appreciate the flexible work arrangements and the fact that they don't work on public holidays. The company provides good opportunities for career growth, particularly in customer service roles, and benefits from a prime location with good accessibility and amenities.

    Areas for improvement include the benefits package, which could be enhanced regarding annual leave and medical claims. The decision-making processes at the top level could benefit from greater involvement of operational leaders, and some employees note that performance expectations can be demanding, particularly regarding sales targets.

    Recent reviews

    4.0
    Telesales Executive
    Sep 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Overall its a flexible working place with fun colleagues.
    The good thingsHealthy environment with understanding bosses.
    The challengesLow health reimbursement.
    1.0
    Customer service agent
    Oct 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Worst company to work at so far!
    The good thingsThere are no pros whatsoever
    The challengesPoor management, toxic environment, little to no benefits.
    4.0
    Customer service representative
    Sep 2023
    1 to 2 years in the role, former employee
    Great workplace to kickstart your career, but minimal benefits offered.
    The good thingsThe HQ branch in Petaling Jaya is a good workplace with a comfortable environment. Work culture leans more towards work-life balance and flexible work schedule for Customer Service. You are also able to kickstart your career in Customer Service with Envo starting from an agent up until leadership; you can climb the career ladder here.
    The challengesThe top management level can improve the decision-making and implementation of new policies by involving operation leaders during the discussion phase, not at the implementation phase. Benefits and perks can be improved upon; benefits and perks being offered at the moment are subpar (Annual Leave/Medical Claim) and not fair (Allowance SOP).
    Ratings for Envo BPO Services are shared as-is from employees in line with our community guidelines
    See all reviews
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