Focus Point Vision Care Group Sdn Bhd
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    Focus Point Vision Care Group Sdn Bhd
    (28 reviews)
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    Company Reviews

    Working at Focus Point Vision Care Group Sdn Bhd

    3.828 ratings in total
    5
    9
    4
    12
    3
    2
    2
    3
    1
    2
    82%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(28 ratings)
    Career development
    3.5(28 ratings)
    Benefits & perks
    3.3(28 ratings)
    Management
    3.5(28 ratings)
    Working environment
    3.6(28 ratings)
    Diversity & equal opportunity
    4.2(5 ratings)
    Ratings for Focus Point Vision Care Group Sdn Bhd are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    most recent
    5.0
    Sales Assistant
    Nov 2025
    Setapak Kuala Lumpur2 to 3 years in the role, former employee
    These experiences are truly the most exciting and valuable to me.
    The good thingsAll colleagues are very friendly, fun to work with and always help each other to achieve personal and group targets.
    The challengesThe challenges only happen when I meet difficult customers to handle.
    5.0
    Executive
    May 2025
    Kuala Selangor District Selangor2 to 3 years in the role, former employee
    EXCELLENT COMPANY AND AUDIT MANAGER
    The good thingsWORK LIFE BALANCE WHILE ABLE TO LEARN. THE QUALIFIED AUDIT MANAGER WILL NOT RUN A DEPARTMENT WHERE JOBS ARE NOT PROPERLY DONE OR FULL OF OUTSTANDING TASKS. VERY GOOD AUDIT TECHNIQUE IN DETECTING FRAUD AND ABLE TO ADD VALUE. HE IS NOT A TEXT BOOK AUDITOR.
    The challengesPOOR ATTITUDE STAFF BETTER DONT JOIN
    4.0
    Audit
    Apr 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Good experience, but very bad direct manager
    The good things1. Colleagues are good 2. Can learn about audit
    The challenges1. Very bad manager - doesn't know what he's doing 2. Not much room for growth
    1 person found this helpful
    3.0
    Sales Assistant
    Mar 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    great place to gain experience in CS, you are able to push for quite a good sale but it's not great when you are required to to managerial stuff. No benefits in terms of medical coverage and not even a pantry for staff to take a breather in. huge company yet no space for staff to take 5 especially with a 12 hour shift
    The good thingsA great place to start working for fresh graduate even without any optical background as management provides training as well as helpful staff teaching the ways of work and sales. the optical industry is growing exponentially so we constantly trained and are updated on the latest products
    The challengesLong working hours. The shop i worked in didnt specify break times so we are stuck in the shop most of the time because lack of manpower. obvious favoritism yet still preach "we are family" when issues arose.
    4.0
    Manager
    Feb 2025
    Shah Alam Selangor
    very fulfilling and challenging.
    The good thingsAnnual increment, provide product training
    The challengesManpower not enough.
    1.0
    Officer
    Jun 2021
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    No teamwork and poor leadership
    The good thingsStandard perks from local company
    The challengesThe management only accept good review and not seeking for improvement in process. There is no teamwork and lack of clarity communication between managers and staff.
    3 people found this helpful
    5.0
    Sales staff
    Nov 2020
    1 to 2 years in the role, current employee
    good company.we must hard working
    The good things1-Good benifits 2-Good salary and comission
    The challengesevery month need to hit the target
    2.0
    Executive
    Jun 2020
    1 to 2 years in the role, former employee
    Poor Communication with Top-level Management
    The good thingsMiddle Management is very supportive, and so are certain colleagues.
    The challengesVery high expectation; not very supportive of innovative ideas.
    2 people found this helpful
    5.0
    Customer service assistant
    Jan 2020
    1 to 2 years in the role, current employee
    Enjoyed working there
    The good thingsBenefits given for employee
    The challengesBeing patience to handle with patients
    4.0
    HR executive
    Dec 2019
    1 to 2 years in the role, current employee
    Great colleagues and great experiences obtained
    The good thingsI love the friendly environment yet challenging with tasks. Managers are very helpful with tasks given. They gives a lot of room for improvement and oversees your performance which enables me to reflect upon my weaknesses. We always discuss on ways to improve our work so we can do it not efficiently but effectively.
    The challengesManagement. Tall hierarchy which makes progress slower
    4.0
    Sales advisor
    Jul 2019
    Less than 1 year in the role, former employee
    Expensive Experience
    The good thingsFirst of all, it’s my first time working in sales and marketing role. As a sales assistant, there were lot of the information and the products that company offer that I need to learn, and somehow I did it well. After I learn about the business area, the products and service that company offer to the customers, I learned how to attract the customers and persuaded them to buy companies products.
    The challengesThe challenges when working at this company I need to learn something new which I had no experience and knowledge about it before. However, the coworkers and the manager are willingly to help and teach me till I able to have my own customers from my sales. The products are not always been purchased by the customers, thus company need always find new customers and retain the loyal customers by doing good after service and sales.
    1 person found this helpful
    5.0
    Optometrist
    Apr 2019
    3 to 4 years in the role, current employee
    AMAZING
    The good thingsMotivation is the key and thanks to my superiors for helping me come this far. I have gained more confidence and skills from the help of my colleagues. They have always lifted me up and taught how to be confident in what i do. Thank you
    The challengesTravelling was the only challenge i had but i'm grateful when they took my request to transfer somewhere nearby my home into consideration and did as they promised.
    4.0
    sales assistat
    Sep 2018
    1 to 2 years in the role, former employee
    can get meet the other people and feel more confident.
    The good thingsworking best environmet with meet the other people and explain the product that we sell.
    The challengesworker at the place were not commitment with the new staff.
    4.0
    Customer service team leader
    Jan 2018
    7 to 8 years in the role, former employee
    GOOD PLACE FOR FRESH GRADUATE
    The good thingsA LOTS OF SKILLS CAN BE LEARN AND GET FOR GOOD EXPERIENCE
    The challengesALL ABOUT FOR STANDARD JOB DUE TO ONLY IN PACKAGE JOB HERE
    3.0
    Sales associate
    Sep 2017
    good environment but low salary
    The good thingsit is a good environment for work. The staffs are friendly and willing to teched me when I was one of them. The employer is easy going people.
    The challengesThe company may enlarge their business due there is not enough place to display the product.
    2 people found this helpful
    5.0
    Technician/sales
    Aug 2017
    3 to 4 years in the role
    Good enviroment
    The good thingsGet something new for learning
    The challengesEverything is ok always enjoy in this career
    2.0
    Retail sales assistant
    Aug 2017
    Less than 1 year in the role, former employee
    Relax
    The good thingsGood on teamwork and colleague relationship
    The challengesSales
    4.0
    Senior sales executive
    Jul 2017
    1 to 2 years in the role, current employee
    Customers
    The good thingscut the lens and serve customers
    The challengesGet angry with customers because late collection of glasses
    5.0
    Sales assistant
    Jul 2017
    Less than 1 year in the role, former employee
    worth
    The good thingsFun environment Considerate manager
    The challengesWorking hours
    4.0
    manager
    Jun 2017
    3 to 4 years in the role, former employee
    good working environment
    The good thingsit offers good working environment and has a very systematic management from HQ.
    The challengesstressful when cannot meet the sales target given. Too many paper works to work as a manager.
    4.0
    Sr sale assistant
    May 2017
    5 to 6 years in the role, current employee
    Great working with a good team
    The good thingsEnvironment
    The challengesHow to maintain good sale
    5.0
    Senior sales executive
    Mar 2017
    1 to 2 years in the role, former employee
    2100
    The good thingsGood benefit and working enviroment
    The challengesNothing
    1.0
    assistance merchandising
    Dec 2016
    5 to 6 years in the role, current employee
    warehouse activity
    The good thingssalary and enviroment
    The challengesvery nice enviroment
    2.0
    IT executive
    May 2016
    1 to 2 years in the role, former employee
    Terrible Colleague & No teamwork.
    The good thingsNormal 5 Working days. Get home sharp at 6pm.
    The challengesThere is no \"appreciate word\" in their mindset. All exec level will think about they are senior exec level and will not help whatever things that non-exec level did. Heavy office politics. Very hard to communicate with IT department colleague either exec level don't even respect their superior.
    14 people found this helpful
    5.0
    Senior sales assistant
    Jul 2015
    3 to 4 years in the role, former employee
    Lesson learned worth than anything treasure
    The good thingsTeamwork, all the staff no matter what position they are but feels like family. Hours that spend there even more than ur own!! Supportive and friendly aswell, cant even feel the time passes by. ^^
    The challengesSadly to say, no higher position can be achieve as those needed cert which needed years to earn.
    2 people found this helpful
    4.0
    Optometrist
    Jul 2015
    3 to 4 years in the role, former employee
    Good place to learn, but stressful.
    The good thingsIdeal place for fresh graduate to gain working experience. The company will provide product trainings to fellow optometrist and optician. If allocated to good branches, the commission payout will be great.
    The challengesLong working hours, from 10am to 10pm. You will be required to work on most of the weekends. Quite stressful when you are at certain position, as you will have to deal with the customers, as well as pressure form the top management.
    4 people found this helpful
    4.0
    Optometrist
    Jul 2015
    3 to 4 years in the role, former employee
    Working experience
    The good thingsPleasent experience working at Focus Point. Due to it nature as retail chain,i dont have much contact with the top management. My experience working at my branch are exceptional. Branch manager and supervisor give a lot of space for me to develop myself as an optometrist.
    The challengesThe top management should involve every staff opinion in making a decision. Employee can form an employee asssociation to defend their right. I hate to admit that i feel cheated when they ask me to sign new company policies which contradict with my contract of employment.
    4.0
    Optician
    Jul 2015
    3 to 4 years in the role, former employee
    Big chain store company
    The good thingsThis company had a very systematic procedure and they provide a lot of trainings to improve their staffs' knowledge. At the moment, it's the largest optical chain store in Malaysia.
    The challengesSometimes the upper level management won't accept our frontline's opinion.
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    Reviews by location
    Kuala LumpurKuala Selangor District SelangorPetaling Selangor