GD Express
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    GD Express
    (66 reviews)
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    Company Reviews

    Working at GD Express

    3.966 ratings in total
    5
    23
    4
    24
    3
    14
    2
    2
    1
    3
    74%
    Rate salary as high or average
    85%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(66 ratings)
    Career development
    3.5(66 ratings)
    Benefits & perks
    3.3(66 ratings)
    Management
    3.4(66 ratings)
    Working environment
    3.9(66 ratings)
    Diversity & equal opportunity
    3.3(3 ratings)
    Ratings for GD Express are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 66 reviews sorted by most recent
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    most recent
    4.0
    Credit Officer
    May 2025
    Petaling Jaya Selangor9 to 10 years in the role, former employee
    I gained valuable experience in a fast-paced logistics environment at GD Express, where I developed strong problem-solving, teamwork, and time management skills under pressure.
    The good thingsThey were a genuinely good coworker — respectful, collaborative, and always willing to support the team. Their positive attitude helped create a harmonious work environment and encouraged team spirit, even during high-pressure situations
    The challengesOne of the key challenges of working at GD Express was managing high-volume workloads under tight delivery timelines. Coordinating with multiple departments while maintaining service quality demanded strong communication and time management skills.
    3.0
    Officer, Claim, Compensation and Insurance
    Apr 2024
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Good experience
    The good thingsI gain multiple experience working in this company especially in packaging. The collogues are approachable even though assign in different department.
    The challengesMy manager at that time is high tempo emotion as all of my department collogues also uncomfortable with him. The salaries also decreasing instead of increasing as the business is getting down.
    2.0
    Head of Branch
    Mar 2024
    Penang Island Penangcurrent employee
    A stable company but low salary increment & opportunity
    The good thingsGood Learning ground
    The challengesLow Salary Increment
    4.0
    Internship student
    Sep 2023
    Less than 1 year in the role, former employee
    The people over there are extremely good to us
    The good thingsThe CEO has a very great mind to improve and lead the company to a better position in the industry
    The challengesThe toilets have room for improvements
    1.0
    Customer service
    May 2023
    Seberang Jaya Penang5 to 6 years in the role, former employee
    Bad management,no improvement
    The good thingsThe task was good,work was comfort
    The challengesBad management provide
    2.0
    Business Operation
    Mar 2023
    Sarawak1 to 2 years in the role, former employee
    GD Express Sdn Bhd Working Experience
    The good thingsThe working experience is the best place for gaining.
    The challengesPromotion Fail Bonus Fail Benefit Cut off
    1.0
    Account
    Dec 2022
    Nothing much to learn
    The good things- salary on time every month
    The challenges- Not much benefits - Not much career growth to gain
    5.0
    Head of branch
    Aug 2022
    7 to 8 years in the role
    I love my Career. Happy envoirement.
    The good thingsWork with fun. The courses which held in pj hq really useful.
    The challengesNeed to handles customer complaints the most.
    3.0
    Senior Officer Risk Management and Audit
    Aug 2021
    Petaling Jaya Selangor11 to 12 years in the role, current employee
    Good experience for gain a knowledge
    The good thingsA healthy and competitive environment and a company that cares about the welfare of its employees
    The challengesThe challenges as an auditor is to face an auditee who is insensitive in providing cooperation and reporting demands which require high integrity and arbitration and need to be improved from time to time.
    5.0
    Protege
    May 2021
    Alor Setar KedahLess than 1 year in the role, current employee
    I gain a lot of experience by meeting a lot of customers. I learned how to handle customers, how to solve their problems
    The good thingsThe environment is very good. I enjoyed working here
    The challengesWe face short manpower because of PKPD
    3.0
    RES
    Apr 2021
    So-So for beginners, dont aspect being rich
    The good thingsFlexible working time, no pressure
    The challengesHard to approch new customers due to service is not that good as per described,
    1 person found this helpful
    5.0
    Billing assistant
    Apr 2021
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Appreciate the straightforwardness of the work and the work culture was alright as well. The employment is certainly better than a lack of employment.
    The good thingsThey're open and honest communicators. Great employers let their employees know what's going on with the business. They foster a great employee experience.
    The challenges1. In my position, I am not allowed to suggest any improvements. 2. I dislike my salary. Now, salary isn’t the most important thing for me. But when you have a family, and bills to pay, items add up pretty quickly, and you easily end up with an empty bank account. 3. Colleagues attitude very bad.
    5.0
    Customer service executive
    Mar 2021
    1 to 2 years in the role, former employee
    Enjoyable environment
    The good thingsteam work, understanding, always focused in teaching.
    The challengesChallenges was the timeline to meet customers needs for last minute approaches by customer.But success is in accomplishing it.
    5.0
    HR admin executive
    Feb 2021
    Less than 1 year in the role, current employee
    good team members, good management
    The good thingscan improve communication skill with customers, can solve customers problem about the shipment.
    The challengesduring MCO shipment slow and customers asking about their parcel are not arrived
    5.0
    Intern
    Nov 2020
    Good Internship Experience
    The good thingsOverall knowledge has been given about the management for the intern, great and friendly staff.
    The challengesTravel from work to home, parking space need to be paid by the municipal authority, otherwise you get saman.
    4.0
    E-commerce
    Oct 2020
    Ok and non street work place
    The good thingsNot super stress working environment
    The challengesSometimes boses refuse or avoiding any decisions making
    1 person found this helpful
    5.0
    Head of Customer Care Centre
    Aug 2020
    3 to 4 years in the role, former employee
    Good working experience
    The good thingsGood environment,good friends,and many of different races.
    The challengesMainly the company is run by the family members of the
    5.0
    Admin assistant
    Aug 2020
    1 to 2 years in the role, current employee
    Th best enviroment with good and cheerfull collegues and boss.
    The good thingsFriendly collegues, good communication with all staff.
    The challengesNeed prepare document on time. Keep cleaness of the enviroment. Communicate with bangla workers
    5.0
    Logistic staff
    Jul 2020
    Really need a job because i am lost my old job while covid19 and i am really need a money to survive my family and my youngest brother to go to school as usual 💪. I hope that i can be work as soon as possible 😊
    The good thingsEnvironment working is so relax and feel free when working.
    The challengesHold on with any Instructions and deliver many documents.
    4.0
    Customer service
    Jul 2020
    FANTASTIC, SUPER, GOOD
    The good thingsTALKING WITH CUSTOMERS, HELPING CUSTOMERS, SOLVING THEIR PROBLEMS WITH THEIR PARCEL, GIVING THEM BEST SERVICE.
    The challengesENVIRONMENT, FRIENDS, SITUATION, COMFORTABLE, BUSY.
    3.0
    Executive packaging
    Jun 2020
    Good to learn new things
    The good thingsThe SOP that used from receiving goods to despatch the goods
    The challengesTo many staff are doing unnesarry job
    5.0
    Despatch
    May 2020
    7 to 8 years in the role, current employee
    Delivery such as documents and parcel
    The good thingsEnvironment working is so relax and feel free when working
    The challengesDeliver many documents
    3.0
    Courier driver
    May 2020
    1 to 2 years in the role, current employee
    THIS WORK CAN HELPS YOU TO BE A GOOD HEART AND FRIENDLY WITH YOUR TEAMWORK
    The good thingsThis work can be ourself to be a teamwork
    The challengesIts a new experience but its more risk for motor courier
    4.0
    Customer service
    Apr 2020
    1 to 2 years in the role, current employee
    good to learn in new workplace
    The good thingsthe environment are suitable for new worker
    The challengesoverload shipment ecspecially in MCO (Movement control order)
    4.0
    Team lead
    Mar 2020
    5 to 6 years in the role, current employee
    Great environment and friendly staffs
    The good thingsFriendly employees and a great place to learn new things
    The challengesNothing I have not enjoyed here. Everything is fine
    3.0
    Customer service
    Feb 2020
    3 to 4 years in the role, current employee
    company ok but to many cut cost
    The good thingsthe environment, work on office hour 8.30 until 5.30, two times salary on 15th and 30th.
    The challengesbehaviour of customer, multi-tasking small salary
    5.0
    Customer service officer
    Jan 2020
    3 to 4 years in the role, current employee
    experience in handling external & internal customer
    The good thingslearn a lot about courier service
    The challengesmanager only think about himself / herself
    1 person found this helpful
    5.0
    Customer Care Consultant
    Jul 2019
    1 to 2 years in the role, current employee
    Learnt deal with complicated customer's to comply their needs.
    The good thingsThere is no any pressure if the works done on time. Flexible working environment. More to concentrating own job without interferences. Easy to handle objection by shipper. Convenient place to voice out. Suggestions acceptable.
    The challengesDifferent shipper with various requirements, so need to be more alert to get satisfying them without any hesitation. Replying emails & tracing shipments on time even in the peak season. Time management is very important to succeed the case.
    1 person found this helpful
    4.0
    Admin officer
    Jul 2019
    3 to 4 years in the role, former employee
    Patience and humble
    The good thingsLearn many things and get so many experience deal with customers, supplier, public
    The challengesWhen others torture you for something that not your fault
    4.0
    Customer service
    Jun 2019
    1 to 2 years in the role
    Most precious experience
    The good thingsI enjoy to be a multi tasker clerk and can learn many attitude of customer. We also need to clarify what item can be send or the prohibited that need requirement from sender because we just handle international shipment which is include customs from all country in the world
    The challengesThe challenges is when the item is delay at customs, we need to find the sender to confirm other requirement needed mostly about duty charges
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    Reviews by location
    Kota Setar KedahPenang Island PenangPetaling SelangorSarawakSeberang Perai Penang