Genting Berhad
    (59 reviews)

    Company Reviews

    Working at Genting Berhad

    4.059 ratings in total
    5
    23
    4
    19
    3
    12
    2
    2
    1
    3
    81%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(59 ratings)
    Career development
    3.6(59 ratings)
    Benefits & perks
    3.8(59 ratings)
    Management
    3.5(59 ratings)
    Working environment
    3.8(59 ratings)
    Diversity & equal opportunity
    3.5(2 ratings)
    Ratings for Genting Berhad are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 60 reviews sorted by most recent
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    2.0
    Internal Audit Executive
    Jan 2026
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Supportive Compensation with Ongoing Organizational Challenges
    The good thingsThe company provides benefits that are generally fair and competitive. There are also colleagues who are professional, cooperative, and pleasant to work with, which helps maintain a positive day-to-day environment.
    The challengesJob responsibilities are not always clearly defined, with administrative duties frequently extending beyond assigned roles. Delays in these tasks often lead to repeated follow-ups, adding unnecessary pressure. Workplace collaboration is inconsistent. Some colleagues are difficult to communicate with, unwilling to guide or support others, and may rely on seniority rather than collaboration. This can result in new employees feeling excluded or unsupported. Decision-making also appears biased at times, which has negatively impacted morale and led capable employees to seek opportunities elsewhere.
    2 people found this helpful
    2.0
    Internal Audit Executive
    Jan 2026
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, former employee
    The company offers good benefits and remuneration, but departmental management is poor.
    The good thingsNew calculator and some friendly colleagues
    The challengesManagement adopts a very traditional, top-down approach. Junior employees are often required to take on administrative tasks outside their job scope, and working beyond standard office hours is frequently expected. Guidance from senior and middle management is sometimes unclear, yet expectations for task execution remain high, which can be challenging for junior staff. Promotions tend to follow a fixed or slower timeline even when performance is strong. Communication is largely one-directional, limiting visibility into concerns at both junior and senior levels and affecting overall departmental effectiveness.
    2 people found this helpful
    3.0
    Internal Audit Executive
    Jul 2024
    Genting Highlands Pahang1 to 2 years in the role, former employee
    High intensity working culture and working environment
    The good thingsBenefits and remuneration above average
    The challengesNo work-life balance
    1 person found this helpful
    5.0
    Supervisor
    Jan 2023
    Less than 1 year in the role, former employee
    Responsible and can work in group
    The good thingsNew experience and new environment
    The challengesNothing difficult at all
    3.0
    Internal audit
    Nov 2020
    1 to 2 years in the role, former employee
    Very slow promotion and increment.
    The good thingsVarious benefits which could be a significant amount.
    The challengesWill work at low position for a time.
    5.0
    Assistant manager
    Jun 2020
    The weather and salary was good, good challenging to handle the interior or exterior in working area
    The good thingsCan learn To provide quality customer service skill and management skill on job. Provide the hostel and food when on duty. Save transport cost when working because of nearly to hostel,
    The challengesChallenging to handle the various of customer types and need to have the strong sense of responsibility working long working hour and settle the dispute between the customer.Need to had good leadership to lead the staff to achieve the target.
    1.0
    Toilet washer
    May 2020
    Too political with gossips and rumor mongers
    The good thingsNo career development path. I cant find any honestly
    The challengesNot based on merits. Shoe polisher will be good for this company no I'm
    1 person found this helpful
    4.0
    SVP
    Apr 2020
    Can be very diverse as the Group is huge
    The good thingsStable, family like style of management. Huge group so plenty to opportunities to move within the group even for very different roles and sometimes even overseas.
    The challengesHuge group. The scope of work can be very specialized and narrow but can also be very diverse. it depends on which unit you join and who is heading the unit.
    1 person found this helpful
    4.0
    Customer service
    Mar 2020
    genting casino croupier
    The good thingsnow my work too enjoy
    The challengesi dislike the work and sales too low
    5.0
    Admin clerk
    Jan 2020
    Admin clerk
    The good thingsThe working environment was very good
    The challengesThe salary was average
    5.0
    Traffic Management Officer
    Dec 2019
    I’m got experience in highways making in trAffic management plan
    The good thingsI would like to give genting highland road more safe to road user which need to maintaint about roadmarking & also about road maintainnt such as pothole need to be patching/rectify ASAP to avoid any incident.
    The challengesTo make road of genting highland more safety & more better to give road user experience while use the genting highland road
    1 person found this helpful
    5.0
    Customer service
    Jul 2019
    3 to 4 years in the role, former employee
    It's a enthrilling and wholenew experience working at Genting
    The good thingsYup, it is a great way to start up a job at Genting Sdn. bhd. There are a lot of precious experience to be get during your career here. Besides, the fast and dynamics environments make your pace becomes fast and always ready for busy and hectic environment.
    The challengesSince it is uphill, the weather coldness is really challenging for me as it will make you vulnerable to cold and cough.
    4.0
    Assistant MICE Banquet Operation Manager
    Jul 2019
    3 to 4 years in the role, former employee
    Good for explore
    The good thingsA stepping stone for fresh graduates
    The challengesKeep changing directions
    5.0
    Surveillance technical officer
    Jun 2019
    Less than 1 year in the role, former employee
    Good working environment and lots of benefit
    The good thingsLots of benefit a side from the salary
    The challengesNeed to learn mandarin because lots of the employees are chinesse
    5.0
    Intern
    Apr 2019
    Great Place for intern
    The good thingsGood Colleague, Friendly environment and motivational.
    The challengesLack of staff, which makes it challenging to handle too many guest at a time which is also a motivation to work harder. Kitchen too small and accidents is easy to happen but avoidable(Depends on which kitchen you're in.
    4.0
    SURVEILLANCE OFFICER
    Aug 2018
    1 to 2 years in the role, current employee
    Well to get new experience
    The good thingsLearn and get to know more.. getting know of different kind of people all over the country.. new experience..
    The challengesSalary is low
    1.0
    Customer relations officer
    Aug 2018
    Less than 1 year in the role, former employee
    communication bearier
    The good thingsGet new job experience in communicate with the customer around the world
    The challengeswhen the customers do not know how to speak english
    4.0
    Auditor
    May 2018
    3 to 4 years in the role, former employee
    Good Place to Learn
    The good things1. Learning opportunity is broader. 2. Opportunity to see various type of operations across the group 3. Can understand the entire processes and how they are linked with one and another. 4. Helpful colleagues.
    The challenges1. Difficult to achieve work/life balance. 2. Neglecting the time spent with family. 3. Difficulty managing workload.
    2 people found this helpful
    5.0
    Assistant cook
    Apr 2018
    1 to 2 years in the role, former employee
    Good experience
    The good thingsWill leave more on paperwork and learn more cooking with different kind of chef from different country and u have a staff quaters which is free and other accomodation.
    The challengesWorking with different type of people with different country
    5.0
    Call centre agent
    Apr 2018
    Less than 1 year in the role, former employee
    I have worked as Call Centre Agent in Genting Berhad, Kuala Lumpur
    The good thingsWill increase your knowledge about the hotel and show tickets booking call centre in Genting Berhad. Huge scope to learn how to handle a rough situation and also able to learn how to solve the customer's complaint. Not only that, its a very good opportunity to improve the communication skills of a person as well as improving the language fluency when communicating with people.
    The challengesHave to handle the different type of customers from different countries such as Singapore, Vietnam, Indonesia and many more. Sometimes have to be patience with some customers when they complain about the hotel's or the call centre customer service.
    4.0
    Croupier
    Mar 2018
    Less than 1 year in the role, former employee
    Good Employee Benefit
    The good thingsGood employee benefit include allowance. Good training is provided as well.
    The challengesAs it is shift based, no work life balance.
    3.0
    executive
    Mar 2018
    Drop it if you expect career growth & individual development
    The good thingsStable income & bonus, considerably good work life balance & medical benefits
    The challengesLittle to none career growth, poor employee development, certain departments expect OT (WITHOUT pay), high turnover rate, not receptive of new initiatives
    4 people found this helpful
    5.0
    Front desk receptionist
    Mar 2018
    1 to 2 years in the role, current employee
    wonderful
    The good thingsworking at the largest hotel in the world give u good experience and challenge.
    The challengeshandling 7,350 room per day is a different when you working at hotel with 700 or 70 room ,plus you will meet different type of guests
    4.0
    Internal Audit Senior Executive
    Mar 2018
    3 to 4 years in the role, current employee
    Challenging but fruitful in gaining experience and grow up!
    The good thingsMy superior always provide opportunity for us to gain experience in industry and present ourselves in management meeting. They also provide a lot of good feedback to improve myself especially area which require analytical thinking during my performance appraisal. Furthermore, colleague is nice and helpful in team assignment!
    The challengesSelf time management in meeting tight assignment deadline
    4.0
    Human Resources
    Feb 2018
    7 to 8 years in the role, former employee
    Enriching working experience
    The good thingsTeamwork Knowledge Sharing Learn and grew together
    The challengesHigh strung
    5.0
    Collection and count assistant
    Feb 2018
    Less than 1 year in the role, current employee
    No need to work hard start to work smart
    The good thingsI'll work smart
    The challengesI get more information about the job and I learned to how will work smart
    4.0
    croupier
    Oct 2017
    Less than 1 year in the role, former employee
    Good
    The good thingsGet to know alot of people.
    The challengesworking shift
    5.0
    IT Intern in Bukit Jalil
    Oct 2017
    Good Colleague
    The good thingsThey will teach you each and everything and keep on encouraging your work
    The challengesNothing much except for the communication part
    5.0
    Information technology
    Sep 2017
    Less than 1 year in the role, current employee
    Culture might be different but scope of learning different nature of business
    The good thingsA huge organization exposure with big work force. Working in the support functions such as HR , IT , Finance will have a lot of learning curve.
    The challengesTedious organizational structure or reporting.
    5.0
    Construction trainee
    Sep 2017
    Less than 1 year in the role, former employee
    Fulfilled
    The good thingsA place to gain experience.
    The challenges-
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