Gigacloud Niaga
    (5 reviews)

    Company Profile

    Company overview

    Company size

    51-100
    OUR MISSIONWe create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.OUR VISIONOur vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.DRIVEN TO SERVE CUSTOMERSWe serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot. We have more than 500 clients globally, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most secure and compliant solutionsJoin us in building a better world.Apply now!

    Reviews overview

    4.25 ratings in total
    5
    4
    4
    0
    3
    0
    2
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    1
    1
    80%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at Gigacloud Niaga?

    AI summary of recent reviews

    Employees at Gigacloud Niaga appreciate the strategic location with easy access to public transportation and nearby food options. There are opportunities for growth within the company, with the potential for easy promotion to higher positions for those who perform well. The company provides a supportive environment with friendly colleagues, a cool boss, and support for staff during challenging times. Additionally, employees have the opportunity to improve their communication and soft skills.

    However, there are some potential challenges, such as concerns about project management and the need for improvement in this area. There have been instances where employees experienced delays in receiving their salaries, which can be frustrating. Employees in sales roles may face pressure to meet sales targets, which can be demanding. Those who interact with customers may encounter challenging customer interactions, which can be a demanding aspect of the job. Additionally, some employees may find the need to learn new skills quickly to be a challenge, particularly in a fast-paced work environment.

    Recent reviews

    1.0
    Telemarketer
    Dec 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    Not easy to get sales because need to promote Unifi / Maxis Fibre and Umobile Broadband.
    The good thingsNice colleague, near to food, near to LRT
    The challengesBad Project Manager, not paying salary. Use handphone number to call, that's why customer didn't believe you're representing TM Unifi / Umobile.
    5.0
    Sales executive
    Oct 2021
    Good working environment
    The good thingsA Good start for freshman and they will help to boost communication skills. Location is strategic. LRT is Nearby
    The challengesPressure of reaching the sales target
    5.0
    Sale executive
    Jun 2021
    Good working place for freshie
    The good thingsThe boss is cool and pretty. They even support staff’s food expenses during ramadhan and MCO times.
    The challengesI need to learn something new in fast way
    Ratings for Gigacloud Niaga are shared as-is from employees in line with our community guidelines
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