Grand Hyatt
    (35 reviews)

    Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    101-1,000

    Primary location

    12, Jalan Pinang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Grand HyattGrand Hyatt hotels provide luxurious accommodations, dramatic architecture and state-of-the-art technology in major gateway cities and resort destinations. Sophisticated global travelers stay to experience extraordinary restaurants, bars, spas and fitness centers, as well as comprehensive business and meeting facilities.As one of the 5 star Kuala Lumpur hotels, Grand Hyatt Kuala Lumpur features some of the largest and spacious Kuala Lumpur hotel rooms that include 370 guestrooms and 42 suites, ranging from 47 square metres to 340 square metres. Luxurious and well-appointed for the ultimate comfort of every esteemed guest, be it business or leisure, each guestroom is tastefully designed with floor-to-ceiling windows to best capture panoramic views of the Kuala Lumpur city or the famed Petronas Twin Towers.

    Gallery photos

    Reviews overview

    4.435 ratings in total
    5
    19
    4
    12
    3
    2
    2
    2
    1
    0
    97%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends

    What’s it like working at Grand Hyatt?

    AI summary of recent reviews

    Grand Hyatt offers a supportive and professional work environment characterised by strong teamwork and a family-like atmosphere. Employees particularly value the learning opportunities and professional development available, along with practical benefits such as meals and uniforms. The company culture emphasises mutual respect and caring for colleagues, creating a positive workplace environment.

    The nature of the hospitality industry means that staff sometimes face challenges related to long working hours and maintaining work-life balance. Staffing levels can be stretched during busy periods, and the fast-paced environment requires adaptability in handling last-minute requests and peak periods.

    Recent reviews

    2.0
    Assistant Information Technology Manager
    Oct 2025
    Kuala Lumpur Sentral Kuala Lumpur2 to 3 years in the role, former employee
    Management need to be change and bring a new idea.
    The good thingsFriendly staff and i have enjoyed working with them.
    The challengesManagement doesn’t focus on improvement but rather on blaming individuals. It’s unprofessional and often based on personal judgment rather than job performance.
    5.0
    Kitchen helper
    Sep 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    good enviroment learn a lot new thing for fresh gradute like me
    The good thingsi can go back work early since i work at employee restaurant but if you work at other kitchen u all know well it so busy but it so fun
    The challengespeople complain about your food your quality disturbing high managment and all normal things
    5.0
    Kitchen helper
    Aug 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Got a good team work and also opportunity to growth
    The good thingsLearn a lot of thing and get more knowledge in food industry also in management site.
    The challengesSometime it will be really busy but as long got a good teamwork it will be ok
    Ratings for Grand Hyatt are shared as-is from employees in line with our community guidelines
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