Employees at GTower Hotel appreciate the friendly colleagues and supportive working environment. They also value the opportunities for growth provided to existing staff. The company culture is described as exciting, with a unique building concept and down-to-earth leadership.
However, there are some potential challenges, such as the expectation to provide excellent service at all times when dealing with international guests who have high expectations. Employees work long hours, with a 6-day work week and 8 hours per day, which can be stressful. Some employees feel there could be more support from management in certain areas. There are also ongoing issues with facilities, such as complaints about WiFi service that have not been upgraded since opening.