Hap Seng Star
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    Hap Seng Star
    (30 reviews)
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    Company Reviews

    Working at Hap Seng Star

    3.730 ratings in total
    5
    11
    4
    7
    3
    7
    2
    1
    1
    4
    77%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(30 ratings)
    Career development
    3.4(30 ratings)
    Benefits & perks
    3.3(30 ratings)
    Management
    3.1(30 ratings)
    Working environment
    3.4(30 ratings)
    Diversity & equal opportunity
    1.0(1 ratings)
    Ratings for Hap Seng Star are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 30 reviews sorted by most recent
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    most recent
    1.0
    Administration Supervisor
    Mar 2026
    Jalan Ipoh Kuala LumpurLess than 1 year in the role, former employee
    Reputable company but bureaucratic culture,avoid answer to candidate question and shifting the blame
    The good thingsThe interview with the Department Manager was professional and respectful. The on-site staff were generally helpful and maintained a decent working environment.
    The challengesExtremely Disorganized Recruitment Process and Unprofessional HR Communication. Despite being verbally selected for the role, the subsequent process was a disaster. There was an indefinite delay in providing the formal Letter of Offer (LOO) for over 13 days without a concrete timeline. ​Most concerning was the HR's attitude; when I requested a professional update to manage my career planning, the responses were dismissive and unprofessional. The administrative culture is heavily bureaucratic and lacks basic respect for candidates' time. It is disappointing to see such a gap between the manager's professionalism and the HR's poor execution.
    5.0
    Admin sales
    Aug 2023
    Less than 1 year in the role, former employee
    Satisfied and good environment
    The good thingsenvironment, friends, benefits the all good and satisfied
    The challengesno stressful working here
    5.0
    Admin sales
    Sep 2022
    Good environment &like a family
    The good thingsWork in a good team management
    The challengesIm looking forward for new challenges and new growth
    4.0
    Junior Marketer
    Mar 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    Great for first-time job seeker
    The good thingsPeople and environment are non-toxic. Everyone is helpful and friendly towards each other
    The challengesYou must think critically and go the distance to finish some tasks. If you're not the type to commit and compromise, this workplace is not for you.
    5.0
    Technicians
    Sep 2021
    Selangor3 to 4 years in the role, current employee
    Good company to learn and gain experience.
    The good thingsGood environment and Can gain a lot experience.
    The challengesWorking Under pressure
    3.0
    Admin Executive
    Oct 2020
    Kuala Lumpur5 to 6 years in the role, current employee
    This is a good company where you can learn extra knowledge
    The good thingsmedical benefit and leave entitlement is good
    The challengesThe way of management could be improve as there might not have a standard SOP to apply in the some of the industry. It cause a culture which is every branches performing different SOP.
    1.0
    assistant
    Sep 2020
    No comment, no opinion can give, only things is listen and follow, no matter where u are and what u doing, they never care!!
    The good thingsu can know the people real character
    The challengesu can be learn sillent and just follow
    3 people found this helpful
    1.0
    HR
    Aug 2020
    Less than 1 year in the role, former employee
    Worst company to work with.
    The good thingsThere is no good things about the Management of this company.
    The challengesAlways being shouted by the boss. Superior doesn't know how to respect staffs. No guideline and no policy. Blaming is their choice.
    4 people found this helpful
    4.0
    Technician
    Jul 2020
    Gain a lot of experience in a fast pace work environement
    The good thingsGain experience and knowledge. Healthy competition with other employees.
    The challengesMay have stressful days (WHICH IS NORMAL IN ANY JOB). Tight deadlines. Work must be completed As quick as possible
    5.0
    Mechanical technician
    May 2020
    3years mechanic in automotive
    The good thingsVery good and friendly's
    The challengesIs very enjoy to working at here
    3.0
    Customer service consultant
    Mar 2020
    5 to 6 years in the role, current employee
    Very good training ground
    The good thingsMet with good & understanding customer
    The challengesVery stressful & not enough manpower
    3.0
    Account
    Feb 2020
    3 to 4 years in the role, current employee
    Politics issues
    The good thingsLearn full set account
    The challengesAchieve the expectation of head
    3.0
    PARTS ASSISTANT
    Nov 2019
    1 to 2 years in the role, current employee
    Salary low, no overtime. Even I have to stay-back to finish my job
    The good thingsI learn lot of new things ie, spare-parts for new model of Mercedes-benz product
    The challengesShort of main-power, lot of thing to do.
    1 person found this helpful
    4.0
    Customer Service
    Apr 2019
    3 to 4 years in the role, current employee
    A great company to work for
    The good thingsOffers a slightly higher salary in comparison with my previous companies. Great year end bonus, up to 4 months salary. All paid incentive trips. Medical and insurance benefits.
    The challengesSlightly low yearly increment and slow career advancement
    1 person found this helpful
    4.0
    Team leader
    Apr 2019
    7 to 8 years in the role, current employee
    Able to multi task
    The good thingsManagement, diagnostic, always learn new thing when multitasking.
    The challengesChallenge when facing the fussy customer and hit the monthly target.
    1.0
    discreet
    Oct 2018
    1 to 2 years in the role, former employee
    Unprofessional working culture
    The good thingsWork force abuse
    The challengesFree slapping from bosses, did not appreciate with the effort given from employee.
    2 people found this helpful
    4.0
    Sales Administration Executive
    Aug 2018
    1 to 2 years in the role, current employee
    Administration expertise
    The good thingsPosition vibes and good environment
    The challengesManagement need to improve on workers welfare
    3.0
    Customer service consultant
    Aug 2018
    1 to 2 years in the role, current employee
    Tiring and lot of pressure
    The good thingsSort of systematic work process
    The challengesLess manpower, at least double jobs per time, working overtime with basic or no extra pay at all
    5.0
    Customer service
    Jul 2018
    3 to 4 years in the role, former employee
    Good benefits and management
    The good thingsAll departments colleagues are willing to help.
    The challengesParking lot lesser
    5.0
    Junior sales executive
    Jan 2018
    1 to 2 years in the role, former employee
    Great career opportunity can be found here
    The good thingsNice working environment, nice and easy going colleagues all around
    The challengesManagement system needed to be improved, especially on the sales
    5.0
    Automotive Technician Apprentice
    Jan 2018
    Less than 1 year in the role, former employee
    Fantastic experience as a freshie interning with them.
    The good thingsGreat staff and team. Very driven and fast paced environment. Therefore it brings out the challenge in those who seek to apply and be part of the organization. A great boost of confidence after ending my internship.
    The challengesOverall the company is in a good direction. Highly competitive. The challenge would be yourself as others are always pumped to cater for the day and next. If I had to put one out, it'd be the working hours perhaps - overtime.
    5.0
    Customer service assistant
    Nov 2017
    3 to 4 years in the role
    Excellent
    The good thingsWorking with great colleague and environment.
    The challengesOpportunities for carrier development
    5.0
    Area sales executive
    Nov 2017
    1 to 2 years in the role, former employee
    Rewards excellent for hardwork ppl
    The good thingsProfessional presentation skills
    The challengesShort of man power at service centre
    2.0
    Service advisor
    Aug 2017
    1 to 2 years in the role, former employee
    The longest working hours in my life
    The good thingsCustomer are consider the elite of our society. The rich, richer, richest that can effort to buy anything they want. Able to gain some knowledge that you wont able to get else where.
    The challengesVery long working hours with load of task awaiting, lack of manpower or suitable manpower for the task.
    1 person found this helpful
    4.0
    Manager
    Jun 2017
    1 to 2 years in the role, current employee
    A chance to explore more to the operational role
    The good thingsOpportunity is giving based on ur performance
    The challengesEnvironment and cultute
    4.0
    Customer service consultant
    May 2017
    3 to 4 years in the role, current employee
    One lifetime of experience
    The good thingsThe working environment & helpful colleagues
    The challengesHeavy workload,target achievement from the management & etc
    3.0
    Customer service advisor
    Apr 2017
    Less than 1 year in the role, current employee
    Doesn't have any team work and no respect to a staff
    The good thingsThe service manager is the most the supporting person
    The challengesTHE SYSTEM IN TO LONG AND DIDNT SUITS FOR ALL THE TIME
    1 person found this helpful
    5.0
    AudIT assistant
    Dec 2016
    Team work
    The good thingsGain more experience and learning. Also can prive myself and satisfy the company as follow their terms and condition.
    The challengesProve myself and to satisfy company
    3.0
    Sales admin executive
    Aug 2015
    Malaysia1 to 2 years in the role, current employee
    Sales Admin Executive
    The good thingsFlexible to complete our task.
    The challengesThe SOP is on paper only. System not up to expectation. Too much paperwork on manual not based on system. Instruction to staff not all the time clear to achieve goal or sales target.
    4 people found this helpful
    5.0
    Account executive
    Jul 2015
    3 to 4 years in the role, former employee
    The best company that i have work
    The good thingsHave a friendly bosses Superior is always helping I deal with a many people in other company I got the chances to knowing all executive people in a banking I learn so many things
    The challengesMy job discription is in payable side, every month i need to settle down all the payment method. Otherwise, i need to facing our debtor because they always chasing the payment. I have an assistant but i need to get ready if got any problem about the wrong key in or wrong amount into the system, i need to reversed every single mistake by my assistant into jurnal.
    4 people found this helpful
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