HELP University
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    HELP University
    (39 reviews)
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    Company Reviews

    Working at HELP University

    3.439 ratings in total
    5
    12
    4
    9
    3
    7
    2
    4
    1
    7
    51%
    Rate salary as high or average
    59%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(39 ratings)
    Career development
    2.9(39 ratings)
    Benefits & perks
    2.6(39 ratings)
    Management
    2.7(39 ratings)
    Working environment
    3.5(39 ratings)
    Ratings for HELP University are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 39 reviews sorted by most recent
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    most recent
    5.0
    Internship student
    Oct 2023
    Less than 1 year in the role, former employee
    INTERN STUDENT AT HELP UNIVERSITY'S HR DEPARTMENT
    The good thingsSUCH A FRIENDLY ENVIROMENT. VERY HELPFUL COLLEGUES. PEACEFUL ORGANIZATION.
    The challengesSINCE IT WAS FIRST EXPERIENCE IN REAL WORKING INDUSTRI, IT WAS HARD TO GET TO KNOW ABOUT THE ENVIROMENT, BUT LATER ON ITS WAS SUITABLE FOR ME TO HANDLE.
    4.0
    Course coordinator
    Sep 2023
    Bukit Damansara Kuala Lumpur1 to 2 years in the role, current employee
    Average working environment
    The good thingsYou do not have to punch in punch out, based on trust
    The challengesHeavy workload with average pay
    4.0
    marketing
    Aug 2023
    1 to 2 years in the role, former employee
    Overall a good place to start
    The good thingsFriendly co-workers I have a very supportive supervisor Reasonable workload
    The challengesSalary on the low side politics
    5.0
    Assistant Registraar
    May 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    Great place to work and important is there is work life balance.
    The good thingsThe people and colleagues here are friendly and positive.
    The challengesSalary is consider very low and there was no increment and bonus yet.
    2 people found this helpful
    1.0
    Lecturer
    Mar 2023
    Kuala Lumpur7 to 8 years in the role, current employee
    Good start n stagnant forever (8 years)
    The good things5 working days, insurance, working hours, car parking.
    The challengesManipulation of remuneration, disproportionate wages and workload, deprived opportunity for increament
    8 people found this helpful
    5.0
    Psychology Lecturer
    Aug 2022
    Damansara Selangor1 to 2 years in the role, former employee
    Good working environment.
    The good thingsPleasant, friendly and helpful colleagues.
    The challengesToo much of paperwork required.
    1 person found this helpful
    2.0
    Senior Lecturer
    Jul 2022
    Damansara Selangor9 to 10 years in the role, former employee
    Terrible for aspiring educators
    The good thingsGood working relationship with colleagues.
    The challengesPoor pay rate - it is better that you quit and reapply to enjoy higher salaries rather than hoping that one day your loyalty will be rewarded. Poor management - does not listen to new ideas. Stuck firmly in the past. Poor work/life balance - "Big ideas" but poor infrastructure and support system for teaching staff.
    5 people found this helpful
    3.0
    Head of department
    Jun 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    Comfortable work environment
    The good thingsComfortable work environment, good office culture in Dept of Psychology, very friendly and helpful people. Good if you want an easy job, and are not overly ambitious.
    The challengesPay is very low, HR is very outdated in their practices and culture, upper management has lost touch with the ordinary staff. Will not be good for career progression.
    4 people found this helpful
    1.0
    Lecturer
    May 2022
    3 to 4 years in the role, former employee
    Overwork with low salary
    The good thingsCannot see any good things
    The challengesToo high workload. Lab class or tutorial class can have more than 30 students. Always assign new subjects to young lecturers, old lecturers always stick to the same subjects. They want freedom.
    2 people found this helpful
    2.0
    Lecturer
    May 2022
    Kuala Lumpur3 to 4 years in the role, former employee
    Bad working environment
    The good thingsLovely colleagues, able to work independently.
    The challengesOld-school management with no room for improvement, very bureaucratic, no care for employees, low salary and benefits, high workload. Somewhat unprofessional HR (made multiple mistakes).
    4 people found this helpful
    1.0
    Senior executive
    May 2022
    Bukit Damansara Kuala Lumpur3 to 4 years in the role, former employee
    Not recommend to join
    The good thingsAt least some of the leaders are friendly.
    The challengesWe have a lot of workload, but the pay cant fit our workload. You need to do three person jobs but they only pay you half person salary. The salary is much more lower than the average market. Too much politics in this company makes the staff can’t focus on their work. Low career development opportunities. As long as the senior staff didn’t leave, there is no career development opportunities for youngsters.
    5 people found this helpful
    1.0
    Lecturer
    Jul 2021
    Low Salary and Terrible Company
    The good thingsCan't find anything good.
    The challengesAsk you use your own internet to upload huge size of students work to shared folder. salary low and lots of workload. like never ending work.
    4 people found this helpful
    5.0
    Senior Executive
    Jun 2021
    3 to 4 years in the role
    great experience with a great leader
    The good thingslearn a lot of things and be promote after one year working here. This is cause I have a best leader by the time im working with HELP. Colleagues are supportive and teach a lot of things . Other, i think i enjoy working here.
    The challengesAfter a great leader left the company and changes of the HOD, it is challenges for us to understand the needs of the HOD. Hence, I left the company due to this reason. Secondly, cause of the low salary . I have a lot of workload on my shoulders but they pay me low and less benefit in this company.
    2 people found this helpful
    5.0
    Student
    Jan 2021
    Club leader and volunteers
    The good thingsI participated in many club activities and it improves my interpersonal and communication skills.
    The challengesNow we are conducting the online class, it makes me lack of opportunities to practice my oral English and relevant skills .
    1.0
    Lecturer
    Jul 2020
    Do not work here, no more future
    The good thingsCant find any good thing
    The challengesTons of workload waiting you. You need to teach many subjects and many hours. Quite politic here. Cut your salary kaw kaw during MCO
    3 people found this helpful
    5.0
    Senior Administrative Assistant
    Jul 2020
    Good and very useful experience, a lot of knowledge and guidance from friends
    The good thingscooperation positive nature good environment
    The challengeswork fast work fast and make smart decisions
    3.0
    Assistant manager
    Jul 2020
    Less than 1 year in the role, current employee
    it is Average overall. but you have to be prepare for multi task, work on weekend and work from home even
    The good thingslearn something new- English improvement, knowledge of using new software
    The challengesthe requirement for the English level very high. Multi-task at the same time.
    4.0
    Lecturer
    Mar 2020
    Work life balance, mentally balanced
    The good thingsGo home on time, and never bring job home
    The challengesAd hoc jobs and less research opportunity
    1 person found this helpful
    1.0
    Lecturer
    Sep 2019
    1 to 2 years in the role, current employee
    Not recommended to join
    The good thingsHave external training provided
    The challenges1 person need to do 3 persons work 1 tutorial / practical class can consist of > 30 students in order to save cost which is not following MQA standard and not good for students to learn Workload distribution is not balance, some lecturers too high, some very low. Politic happens here, give less workload to the staff he / she like 1 lecturer need to know how to teach many different subjects, old lecturers no need because they don't know All MQA documents wrong, but ask young lecturers to settle. Senior lecturers / management know nothing but can get higher salary.
    5 people found this helpful
    1.0
    Lecturer
    Jun 2019
    1 to 2 years in the role, former employee
    Not recommended
    The good thingslots of training provided. Lots of parking place.
    The challengesNo career progression, lousy increment and 1 person do 3 people's equivalent of work. Hard to get decisions made.Poor communications between department & campus , and the management at the head office.Please be fair to all your staff, regardless of their religion and race.
    7 people found this helpful
    4.0
    Lecturer
    Jun 2018
    7 to 8 years in the role, former employee
    Great working environment.
    The good thingsExcellent colleagues working environment who strive to provide the best in education to our students. We aim to keep the students updated with the latest knowledge and experiences needed to thrive in the the industry.
    The challengesFacilities are good but a little outdated. Lecturers are overloaded with classes so they have little time to do research, contribute to the industry and add to their knowledge.
    5.0
    Lecturer
    Jan 2018
    Less than 1 year in the role, current employee
    Professional and dynamic environment
    The good thingsStreamlined organization, professional relationship with colleagues, adequate flexibility.
    The challengesIn some courses, the student-lecturer ratio is a bit challenging
    1 person found this helpful
    5.0
    Lecturer
    Oct 2017
    3 to 4 years in the role, current employee
    Dynamic team with great talent development opportunities!
    The good thingsGreat teamwork, excellent leadership from senior staffs, and plenty of interesting projects to take up as part of your career and personal development trajectory. Flexible working hours with kind,fair, and thoughtful boss. (As far as my department concern).
    The challengesI could not ask for a better employer. I would consider myself lucky to be part of this team. As it is common to face day to day workplace issue, I find the challenges are common and managable, so I have nothing to complain. I am truly blessed to be part of this team.
    1 person found this helpful
    5.0
    Assistant manager
    Jul 2017
    3 to 4 years in the role, current employee
    Managing Students & Academic Matters
    The good thingsWork life balance
    The challengesSalary is quite low compared to others
    2 people found this helpful
    5.0
    Lecturer
    Apr 2017
    Great experience working with great colleague and students
    The good thingsThe support from administrative staff. The overflow of warm friendship from fellow colleagues. The eagerness and well-behaved students. Work procedure is well organised.
    The challengesFacilities and parking!
    1 person found this helpful
    4.0
    Admin/HR executive
    Mar 2017
    great
    The good thingseveryone has excelent teamwork
    The challengesdealing with difficult people
    1 person found this helpful
    3.0
    Lab assistant
    Feb 2017
    3 to 4 years in the role, former employee
    Average
    The good thingsFriends
    The challengesIt's education line, a lot of work to do.
    2.0
    Academic tutor
    Nov 2016
    1 to 2 years in the role, former employee
    Extra work with improper remuneration
    The good thingsGood colleagues, access to academic journals, convenient location in Pusat Bandar Damansara, easy access by bus and train, engaging projects, fun interaction with students
    The challengesEver expanding job scope, basic pay at lowest possible level for amount of work done, work given beyond job scope, new ideas run without proper check-and-balance, no proper training to field of Education, lack of accountability, lack of transparency, improper HR practice for academia
    4 people found this helpful
    4.0
    Lecturer
    Nov 2016
    Less than 1 year in the role, current employee
    HELP University
    The good things1. Minimal paper/admin work for academic staff. 2. Little office politics in my department. 3. Nice bosses in my department. Very friendly, considerate, and approachable. 4. Nice place to start off with your career for fresh grad.
    The challenges1. Questionable staff benefit - double standards for existing staff and new comers. 2. Food is cafeteria is overpriced - similar complaints from students. 3. Lack of communication between different staff within the department. 4. Lack of research support for academic staff.
    8 people found this helpful
    4.0
    Course coordinator
    Nov 2016
    Less than 1 year in the role, current employee
    Very good
    The good thingsWorking life balance
    The challengesNeed to be independent
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