Call Centre Role salary at IBPO Group

Employees at IBPO Group appreciate the good work-life balance, friendly working environment with supportive colleagues and managers, as well as the opportunities for learning and growth provided. The company also organises many outdoor events and team bonding activities.

However, some potential challenges include difficulties in taking over work from previous staff without proper handover, meeting demanding sales targets, particularly when dealing with difficult customers, and the feeling that employee benefits such as medical coverage, allowances and bonuses could be improved.