Understaffed, overworked, and blamed for management’s failuresThe good thingsLearnt about communication
The challengesThis job is set up to fail. They expect three people to run an entire event, but with breaks, it often means just two people doing the work of five — supervising kids, managing queues, prepping crafts, and setting up for the Meet & Greet all at once. It’s impossible to do everything properly.
Management ignores these realities and instead blames the crew whenever things slip. The truth is, the problem isn’t the staff — it’s chronic understaffing and poor planning. Safety, quality, and fairness all take a back seat to unrealistic expectations.
Unless they fix their manpower issues, working here is nothing but stress and scapegoating.