Employees at International Specialist Eye Centre Isec appreciate the supportive environment with helpful and caring teammates, as well as the opportunities to develop skills and gain new knowledge from eye specialists. All departments work together as a team to serve patients and reach patient satisfaction. The company is internationally known and attended by patients from many countries. Employees also value receiving bonuses.
However, some employees find it challenging to handle difficult patients and their attitudes, requiring good communication skills. There is a perception of heavy workloads, particularly for back-end staff, potentially requiring additional staffing. Employees need to work very quickly, which can be challenging for time management. Some employees feel that training from senior staff could be improved. Additionally, there is a perception that staff benefits, particularly for nurses, could be enhanced.