JD Sports
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    JD Sports
    (25 reviews)
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    Company Reviews

    Working at JD Sports

    3.825 ratings in total
    5
    9
    4
    6
    3
    6
    2
    3
    1
    1
    76%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(25 ratings)
    Career development
    3.5(25 ratings)
    Benefits & perks
    3.1(25 ratings)
    Management
    3.1(25 ratings)
    Working environment
    3.7(25 ratings)
    Diversity & equal opportunity
    5.0(1 ratings)
    Ratings for JD Sports are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    most recent
    5.0
    Sales Promoter
    Aug 2025
    Mid Valley City Kuala LumpurLess than 1 year in the role, former employee
    Everything was learning
    The good thingsInteracting with customers
    The challengesTo sell the products
    4.0
    Sales assistant
    Jan 2023
    Kuala LumpurLess than 1 year in the role, former employee
    I cherish my time working here as it enlightened me to the real job environment after graduate.
    The good thingsI love the working environment between colleagues as a well as the job tasks when I was working there.
    The challengesThe challenge of working here is when I was a cashier, I had to use my own money to cover up for balance loss of the till that I covered on that particular day. So be extra careful when you are tasked as cashier.
    1 person found this helpful
    5.0
    Sales advisor
    Jul 2022
    Less than 1 year in the role, former employee
    Learn alot of things base on sports
    The good thingsNew experience was the most important
    The challengesHave to memorize all the equipment
    5.0
    Senior associate
    Apr 2022
    1 to 2 years in the role, former employee
    Very good environment and disclipnary
    The good thingsGood environment and you could enchance every skill in retail/sales.
    The challengesVery crowded and too many brand in 1 store.
    2.0
    Office staff
    Dec 2021
    1 to 2 years in the role, current employee
    Don't Be Fooled by the Company Name
    The good things- Many problems to solve to be more effective and efficient as a whole - Staff benefits such as purchases - An environment for growth & fast paced - A wider lens on how a sneaker store operates from stocks to shop/ecomm
    The challenges- Company has no sense of direction ( end goal is revenue but has no clear direction or planning on how to get there or how to achieve it from the higher ups and mgmt ) - Assume that what works well in one market will automatically work well on other region - Pay is sad and doesnt really justify the work and effort you put through ( unless you lick-ass on the mgmt's end - Yes its fast paced but in hindsight is always bad time management internally as well with last min decision in raffles and launches - No well equip experts on related field to drive business, most are surface level smart but when in comes to technical abilities, there is none so dont expect to learn much from your peers and other depts. - High output low input kinda work environment, other people taking credit for your result
    7 people found this helpful
    5.0
    Cashier
    Aug 2021
    1 to 2 years in the role, current employee
    get to know wide range of quality product
    The good thingsits enjoying for me working here because i love to assist customer to what they need. as a cashier i love the experiences to be the last staff that will assist customer. I also do the email for any retailing progress to HR. A lil bit VM changes also excites me the most but also a lil bit stressing.
    The challengesyou'll need to achieve monthly sales and also all the KPI. you need to push above yoyr limit to meet the target as a team.
    5.0
    Sales assistant
    Apr 2021
    Less than 1 year in the role, former employee
    Award-winning customer service skills.
    The good thingswork with best team , and a lot learn about product . got reward form manager .
    The challengesMaking Mistakes They happen to everyone at some point. Admit them and apologize. Don't offer excuses or try to cover them up. Instead, offer solutions as soon as possible and fix the problem on your own time. Forgive yourself, and move on.
    2.0
    Management
    Apr 2021
    Selangor3 to 4 years in the role, current employee
    Poor management & company
    The good thingsLovely colleagues & good a good brand. Plenty of potential.
    The challengesPoor management - no sense of direction. Bad leadership - higher management being unable to make decision, not protecting their employees, no work life balance (be prepared to work on weekends too even though it is not urgent), no career progression, bad working culture and low salary.
    3 people found this helpful
    3.0
    Sunway velocity
    Mar 2021
    3 to 4 years in the role, current employee
    I like sportswear and sneakers
    The good thingsDaily needs-living expenses and interests
    The challengesI want to learn more about sporting goods
    2.0
    Marketing/Buyer/Merchandise/MC/CS
    Mar 2021
    1 to 2 years in the role, current employee
    No Such Thing as Work Life Balance Here, Poor Mgmt Direction, Messy
    The good thingsThe only benefit is the staff discount but hey, now every Tom, Dic, and Harry are having sales which are better than the staff discount
    The challenges- Very messy to get just one thing done - Mgmt have no clear direction on what or how to do - OT is definitely a sure thing, say goodbye to weekend and be prepared to be sleepless during major festive season like 10.10, Black Friday, 11.11 - Salary is below your expectation, relatively low aside unless you are applying for a top mgmt role - Assume that all markets works the same and sell the same stuff
    5 people found this helpful
    4.0
    Sales advisor
    Oct 2020
    Johor Bahru Johor1 to 2 years in the role, current employee
    Setup new shop at Midvalley Southkey
    The good thingsMake more experience
    The challengestoo low a basic salary
    1 person found this helpful
    5.0
    Sales advisor
    Sep 2020
    1 to 2 years in the role, current employee
    Learning good news footwear and apparel
    The good thingsHit target sales Top sales Monthly Acceive target Crep protect Promo shoes Top staff monthly Good learning new skills
    The challengesLearning new experience Can learn how to fight daily sales How to make customers to be friends GOALS G mean Great customer O mean Observe A mean Ask L mean Learning more skills S mean Search any brand to learn more about details
    3.0
    Marketing
    Sep 2020
    1 to 2 years in the role, former employee
    Great Experience but...
    The good thingsGreat experience of working with international top sports brands i.e Nike, Adidas, Puma. Amazing support from JD international teams. Vibrant and friendly colleagues. Casual dress-code and working environment.
    The challengesKnowledge of sports brands and street fashion is crucial. Must be willing to OT and work on weekends. High expectations and workload especially during peak season (sale, Raya, CNY..). Unattractive salary and very basic benefits. Employee diversity and career growth opportunities can be improved.
    3.0
    Senior Retail Sales Advisor
    May 2020
    1 to 2 years in the role, current employee
    Good working experience
    The good thingsMost of the time we've been busy with customer needs by following company's guideline while maintaining company's image throughout our working process. Hence, we've been working with few great peoples inside this organization that would help us to achieve more.
    The challengesSince this company still fresh and new, hence, there were few improvement that they need to consider such as staff benefits, working schedule etc.
    3.0
    Retail assistant
    Apr 2020
    Less than 1 year in the role, current employee
    ready to face challenge
    The good thingshigh teamwork spirit
    The challengesless teamwork with other collegue
    3.0
    Sales assistant
    Jan 2020
    5 to 6 years in the role, former employee
    Overall on my comment
    The good thingsYou can build up your knowledge about fashion and lifestyle in this company, the passion is actually get you into this job. You love sneakers, you love street fashion, so here the place. Can make a good team player in one team, Love that!
    The challengesIts quiet hard, you need to stand all day for 8hours and wait for the customer. eventhough you from Back of House or on the floor, you need to stand all day long. It was tiring i admit that, you cant sit even for a sec. the puctuality is the key to get the commission, but for the comms is very very low, compare to the other company, JD is the most lowest. Sorry JD..
    3.0
    Brand Marketing
    Oct 2019
    1 to 2 years in the role, current employee
    Great bosses and learning platform
    The good thingsFast paced company filled with young energetic group of employees. Suitable for individuals that are keen on exploring multiple roles and are willing to take up challenges to boost sales and footfall.
    The challengesTeam is relatively new in the SEA market and would require multiple guidance to have a better structure and leadership.
    5.0
    Retail assistant
    Aug 2019
    * customer service, mentally strong
    The good things* good customer service , derect customer service
    The challenges- customer service and mentally strong
    4.0
    Part Time sales assistance
    Aug 2019
    Less than 1 year in the role, former employee
    fun working experience
    The good thingsvery supportive team and understanding employer.
    The challengestarget sales are too high
    1.0
    Management trainee
    Aug 2019
    Less than 1 year in the role, former employee
    Bad experience
    The good thingsI don't think I have any good experience here except for some nice colleagues around
    The challengesHigher management people never give any clear direction to the employees, bad working environment and culture, no work/life balance, and never ever join the company as management trainee because there isn't any proper program structure and guideline/SOP
    4.0
    Senior sales advisor
    Jul 2019
    1 to 2 years in the role, current employee
    Multitasking is our top priority.
    The good thingsBy particapting in this company,it really helps me to grow my personal skills by directly dealing with the customer and juggling myself to prepare and handling the varies types of task that been assign to me.
    The challengesWe must outgrow ourself and move extra steps forward in order to grow in this company.
    4.0
    Sales retail
    Jun 2019
    Less than 1 year in the role, current employee
    I already work about 4 years and always patient with people with anything problems
    The good thingsBecause we can know what people want dan gift best price to customers
    The challengesAlways be patient and team for each others
    5.0
    IT Admin
    Sep 2018
    Great working environment
    The good thingsGood colleague, supporting staff and encouraging manager
    The challengesHigh Parking Fee
    2 people found this helpful
    4.0
    Supervisor Outlet
    Apr 2018
    1 to 2 years in the role, current employee
    has gained the experience of selling various sports brands and brands that are popular around the world such as Nike, Adidas, Puma, Timberland & Dr.Martins.
    The good thingsWorkplace atmosphere. Collaborate and communicate well with fellow staff to complete the assignment given and achieve daily and monthly target targets. Staff welfare is a priority and high promotion chances are high.
    The challengespressure in solving many tasks given at a time .. pressure in managing and handling many staff..
    5.0
    Senior Sales assistant
    Nov 2016
    Less than 1 year in the role, former employee
    Doing the 5 star customer service.
    The good thingsMeeting almost a thousands customer everyday. Give them the best of sneakers to mix and match with their style. give the best service on every customer even the shop is too busy. handling multi customer and still provide the best service for customer satisfaction.
    The challengesHandling multi customer while the shop is too busy. do training to new staff about technology and sneakers history. hitting the monthly target on weekdays and target for daily shoes target. keep the staff is doing the best service.
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    Reviews by location
    Johor Bahru District JohorKuala LumpurSelangor