Johnny's Restaurant & Black Canyon Restaurant
Write a review
    Johnny's Restaurant & Black Canyon Restaurant
    (28 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Johnny's Restaurant & Black Canyon Restaurant

    4.228 ratings in total
    5
    17
    4
    7
    3
    0
    2
    0
    1
    4
    100%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(28 ratings)
    Career development
    3.9(28 ratings)
    Benefits & perks
    4.0(28 ratings)
    Management
    4.1(28 ratings)
    Working environment
    4.0(28 ratings)
    Ratings for Johnny's Restaurant & Black Canyon Restaurant are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Service crew
    Sep 2023
    Less than 1 year in the role, current employee
    Greet customers and answer their questions about menu items and specials
    The good thingsKnow how to handle situations customer service
    The challengesCustomer will ask to cooked different and put different things from original menu
    5.0
    Waitress
    Jun 2022
    Kota Bharu KelantanLess than 1 year in the role, former employee
    Very great experience!
    The good thingsThe working environment is very positive.
    The challengesThe restaurant always full house and when there is so many customers it is very exhausted but overall i really enjoyed working there.
    5.0
    Kitchen helper
    Oct 2021
    Black Canyon give chance to grow our carrier
    The good thingsteam member the best and support each others.
    The challengesfusyy customers but we will give the best treats to fulfill their satisfaction
    4.0
    Management
    Aug 2021
    Pahang
    Need to be fit, fast & patient
    The good things1.Nice salary and bonus 2. Companies care about employee 3. Companies provide certain clasess for employee 4. A good company director
    The challenges1.Multitasking 2. Always get ready for the worse 3. Back up planing 4. Short notice for workplace tranfer
    5.0
    Kitchen helper
    Jun 2021
    Alor Setar KedahLess than 1 year in the role, current employee
    SAFE AND FRIENDY WORKING ENVIRONMENT
    The good things1. Staff was provided with good training. 2. Higher management cares about worker safety. 3. Frequent S.O.P update in working mechanism and saftiness.
    The challenges1. Need to maintain the quality of each food that been prepared. 2. Need to work under pressure during peak hour.,
    5.0
    Manager
    Jul 2020
    5 to 6 years in the role, current employee
    knowledgeable, so many experience while working here, fun and good at bulid a teamwork
    The good thingsget a lot of knowledge and able to slove the problem while handling customer.
    The challengesthere is nothing that i dont like just looking for a diffrent shift of work
    5.0
    Waitress
    Jul 2020
    It was a good platform to gain and expand my customer service skills
    The good thingsServing the guest and meeting their satisfactions from it.
    The challengesThe long hours that can go up to 12 hours of working on festive days
    1.0
    General worker
    Jul 2020
    3 to 4 years in the role, former employee
    Manager not mature and busy body
    The good thingsthe salary is quite high
    The challengesthe manager is fussy
    1 person found this helpful
    5.0
    Service crew
    Apr 2020
    3 to 4 years in the role, former employee
    I had experience job in this company 3 years but now already finish contract but hope can join again for this company
    The good thingsVery good for an experience job. Like This company
    The challengesEverything Ok.. but something too busy hehe
    1.0
    Kitchen helper
    Oct 2019
    good skills polish but cheap salary
    The good thingsCan learn and polish cooking talent.
    The challengesturn over staff very high... sop always change and not standardize every outlet.
    4.0
    Area manager
    Jul 2019
    9 to 10 years in the role, current employee
    amazing
    The good thingsa good team mates form staff to bosses
    The challengesmaintaining to get more sales and to improve from good to best
    5.0
    Customer services
    Jun 2019
    Less than 1 year in the role, current employee
    great
    The good thingsBuild confidents well in comunication with people.
    The challengesMisscommunicate with customer. Wrong order the foods or drinks.
    4.0
    Service crew
    Jun 2019
    1 to 2 years in the role, current employee
    Mixed experience
    The good thingsOpportunity to learn about the restaurant as a whole, helpful staff around the same age, assistant managers who can negotiate with you professionally. Fun and enjoyable colleagues. Target sales are at an all-time high, really brings out the best in people when striving for a good outcome. Colleagues are super helpful in teaching newcomers.
    The challengesSOPs or any kind of handbook would be helpful to new staff so that there is less space for petty mistakes that could easily be avoided if there were adequate resources. Stressful monthly visitation by superiors who refuses to listen to explanations. Would be better to practice effective communication to ensure all parties be clear on any raised concerns.
    5.0
    Assistant Restaurant Manager
    Feb 2019
    Less than 1 year in the role, current employee
    I got to learn real-job employment experience and a lot of new things such as handling human and non-human problems also making me a matured person with lots of exposure for my future endeavour benefit
    The good thingsThe accomodation provided was very good. The working environment was quite comfortable for a new beginner and the environment provide enhancement for me to fit in the organization. Gain knowledge and valuable experience that cannot be traced in other organization.
    The challengesThe stress level can high sometimes according to situation and problem that must be overcome. A workplace that far from your hometown absolutely making a person independent but in another side also making a person difficult to regularly visit a family member and parent at hometown. Dealing with humans and human-related problems also any non-human problems that encounter in such a big organization sometimes can be the biggest challenge in my daily work.
    5.0
    Service crew
    Oct 2018
    Less than 1 year in the role, former employee
    Good part time for Student to polish their working exprience
    The good thingsGood environment, Lots foreign workers and they are willing to communicate with you, great managers, flexible working hours(part time).
    The challengesAs a service crew, you have to stand all the time, carry trayful of dishes, always be ready for customers and have a positive mindset. For those who want to find part time job, its a good place. Manager are willing to comply with your working hour.
    4.0
    Assistant manager
    Oct 2018
    1 to 2 years in the role, current employee
    such a great experience for starting as a fresh graduate to be in these level
    The good thingscan learn how to interact and build teamwork along together with foreigner worker. learn how to manage stressful and decision making
    The challengesthe balancing about work and life is a tough thing, beside that is how to coperate and manage foreign worker
    4.0
    Dining Service Crew
    May 2018
    Less than 1 year in the role, former employee
    Great team
    The good thingsFor part timer, it is quite flexible to arrange with your schedule, provided that you had it planned out a week earlier. The managers are nice and understanding and are helpful at times. Overall, it was a great environment to work in.
    The challengesThe system is a bit messy especially during peak hours making staff having to do redundant work sometimes due to uncertainty.
    5.0
    Asst manager
    May 2018
    1 to 2 years in the role, current employee
    Enjoyable
    The good thingsGood teamwork.
    The challengesFacing customers
    4.0
    Service crew
    Mar 2018
    Less than 1 year in the role, former employee
    Short but meaningful.
    The good thingsThe managers and the working environment is friendly. We are also given many benefits from the company by being a part of it.
    The challengesWorking in a restaurant can be hard as we are expected to deliver a great service under busy and limited time. For example during the busy hours such as lunch and dinner.
    1 person found this helpful
    5.0
    Partime Service Crew
    Mar 2018
    Less than 1 year in the role, current employee
    A good place to work for those people whose are really enjoy to work in food and beverage industry
    The good thingsA good team member to work with and the wages offered for the part time service crew is quite reasonable and higher.
    The challengesNeed to deal with different human behaviour and sometimes quite demanding.
    1.0
    Service crew
    Mar 2018
    1 to 2 years in the role, former employee
    enjoy my work
    The good thingsif no busy, can relax sometimes
    The challengestake a good care customer
    5.0
    Waiteress
    Jan 2018
    1 to 2 years in the role, current employee
    Teamworks and happy to working here
    The good thingsDirect contact with customers
    The challengesCommunication with customers
    1.0
    Service crew
    Jan 2018
    1 to 2 years in the role, former employee
    new experience at black canyon.must to greeting and friendly with customer
    The good thingsenjoy working at black canyon.because i get new knowledge for great .must to asking customer food and beverage good in condition.
    The challengesam i enjoy working at black canyon.i am want to change new job for wanna new knowledge and experience for more good experience.
    4.0
    waitress
    Dec 2017
    1 to 2 years in the role, current employee
    good
    The good thingshigh salary among restaurant in Malaysia, well management, salary get on time
    The challengesspend all the time in restaurant
    5.0
    Assistant manager trainee
    Apr 2017
    Less than 1 year in the role, current employee
    High standard of procedure practice in terms of maintenance, labour, equipment and quality assure.
    The good thingsVery systematic management yet high standard.
    The challengesWorking under pressure
    5.0
    Service crew
    Mar 2017
    Nice and enjoyable
    The good thingsI learn on how being a barista and I learn on how to handle the customer as well.
    The challengesI need to carry a huge a plate and need to work fast
    5.0
    Service crew
    Mar 2017
    Memorable
    The good thingsThe working environment is nice and comfortable with very hardworking staff and understandable manager. The working hour is also flexible. Most of the customer also very satisfied with the service and the management of both the service crew and kitchen crew. The communication between the staff is very good and they care for each other like family. As they said, our workplace is like our home and we spend most of our daily life there and just enjoy the moment.
    The challengesWhen we work as a service crew, we have to deal with various of customer. Its normal to face certain problem with them. But, we must cleared all the misunderstanding with the customer and serve them with our best.
    5.0
    Accounts executive
    Jun 2015
    Less than 1 year in the role, current employee
    Accounts
    The good thingsLearn new accounting
    The challengesSystematics .
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Kota Bharu District KelantanKota Setar KedahPahang