Lonpac Insurance Bhd
    (70 reviews)

    Company Reviews

    Working at Lonpac Insurance Bhd

    4.470 ratings in total
    5
    43
    4
    20
    3
    2
    2
    3
    1
    2
    99%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    4.4(70 ratings)
    Career development
    4.3(70 ratings)
    Benefits & perks
    4.6(70 ratings)
    Management
    4.5(70 ratings)
    Working environment
    4.4(70 ratings)
    Diversity & equal opportunity
    3.0(1 ratings)
    Ratings for Lonpac Insurance Bhd are shared as-is from employees in line with our community guidelines

    reviews

    Showing 33 reviews for Kuala Lumpur
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    5.0
    Customer service executive
    Nov 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Good experience here
    The good thingsI am thankful to having my teammates in my department because I have learnt a lot of things from them. All the staff is always helping each other to achieve the KPI.
    The challengesFirstly, my big challenges is how to communicate to customer with a good personalities. But this challenges are giving me a good experience and can improved my skills.
    4.0
    executive - agency
    Nov 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Open my eyes when working in Lonpac
    The good thingsThe challenges to achieve target. If you want experienced then this is very great place to start. Enjoy the moment working in Lonpac.
    The challengesThe challenges to achieve target. It depend on your conditions.
    4.0
    Junior officer
    Jul 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Great company as gives you the feeling of being part of the family
    The good thingsWork is challenging but i like it as will lead to have the urge to compete in a good way.
    The challengesNeed to try the best to prove to superior and peers that you are valuable to the team.
    4.0
    Customer service
    Apr 2023
    Kuala Lumpur7 to 8 years in the role, current employee
    Happy to work in customer service
    The good thingsBest environment working together as a team with colleague, best workplace, strategic location also
    The challengeslots of challenges to settle customer complaint and to handle fussy customer
    5.0
    Claims processor
    Apr 2023
    Kuala Lumpur7 to 8 years in the role, current employee
    a work life in lonpac..
    The good thingsLonpac offers good salary & benefit package, training programs and career opportunities. this company is a stable growth organization. Here have some nice and helpful colleagues who are willing to help or assist whenever they can. The location is very good, easy access to public transport.
    The challengesTotally lack of support from the management, therefore lacks of work life balance. Employees often work till late at night and some have to work in the weekend.
    5.0
    Deputy manager
    Apr 2023
    Kuala Lumpur7 to 8 years in the role, former employee
    Easy going in this company
    The good thingsThe staff are great at motivation and providing you the avenue to learn the skills needed for the job. The work family aka the colleagues are great as well.
    The challengesunrealistic timelines given, very difficult for the lower ranking individuals to get the job done.
    3.0
    officer
    Jan 2023
    Kuala Lumpur3 to 4 years in the role, current employee
    Job function abit too specific
    The good thingsIf work in Bangunan Public Bank is easy to get public transportation
    The challengesVery specific job function - doing the same job everyday The more junior staff are not expose to outside training
    5.0
    Deputy manager
    Dec 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Caring company, very good
    The good thingsStill have good bonus although during pandemic or after pandemic. so happy. deserve for me to work long in this company!
    The challengesWorking culture need to be more "in", slightly old fashion.
    4.0
    Senior executive
    Dec 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Experience in Lonpac
    The good thingsThe best experience working in the company with the coolest environment. Willing to guide staff and in a courteous manner.
    The challengesThere are lack of knowledge and skill of existing staff in which they could improve and enhance.
    2.0
    Executive
    Dec 2022
    Kuala LumpurLess than 1 year in the role, former employee
    overall Average only.
    The good thingssupervisor are good, willing to teach and patience.
    The challengessalary is average -3k for fresh graduate.. less monthly benefits for lower rank
    5.0
    Executive
    Dec 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    having amazing experiences
    The good thingsbenefits provided in the industry is superb
    The challengesold supporting systems, still have manual (papers) work to do
    4.0
    Executive
    Dec 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Good opportunity and working experience
    The good thingsBest working environment and stable income.
    The challengesThe target given to the us is high but senior willing to assist
    4.0
    Senior executive
    Dec 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Good company to learn
    The good thingshave a professional scheme to assist us to sharpen our knowledge and is a company which will encourage us to improve our skill and knowledge
    The challengesdon't have hybrid working environment, still practice 100% work in office
    1 person found this helpful
    5.0
    Manager
    Dec 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Good bonus for this year
    The good thingsThe bonus is good although the economic is slow
    The challengesso far so good. no further comment
    4.0
    Manager
    Oct 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Too High Expectation for Staff
    The good thingsSalary is high, have good bonus, good benefit.
    The challengesStressful, not easy to reach KPI
    5.0
    Executive
    Oct 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    come come join lonpac
    The good thingsLonpac quite good. have good environment. friendly colls, even management are friendly
    The challengesparking not easy, ncan to consider mrt.
    5.0
    Senior executive
    Oct 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    lots of benefits, good place to learn
    The good thingsBenefits not bad, lots of annual leaves. lots to learn also
    The challengesonly can bring forward less days.
    5.0
    Executive
    Oct 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Work Life Balance here
    The good thingsSupervisor delegate job well, can learn lots, lots of activities to participate
    The challengestoilet need some improvement
    5.0
    Executive
    Oct 2022
    Kuala LumpurLess than 1 year in the role, current employee
    Great job experience here
    The good thingsManagers are friendly. willing to be mentor
    The challengeslots to learn although just join in
    5.0
    Underwriter
    Oct 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Good company to work
    The good thingsGreat colleagues and managers are competent, good work life balance, lots of company events.
    The challengesHaving difficulty working with some colleagues
    5.0
    Manager
    Sep 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    benefits are great in this company
    The good thingsLots of benefits in this company. Like it so much!
    The challengesno much comment for this
    5.0
    Claims analyst
    Sep 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Lots of experiences gained in Lonpac
    The good thingssupervisor is good. Will communicate and have engagement with own subordinate. Management teams are good too.
    The challengesNeed more knowledge to have a better quality of work
    5.0
    Underwriter
    Sep 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    challenging but fun work environment
    The good thingsrelationship with colleagues are good. they are really helpful
    The challengesheavy workload, lots of timeline need to achieved.
    4.0
    Claims processor
    Sep 2022
    Kuala Lumpur7 to 8 years in the role, current employee
    rollercoaster yet enjoyable working experience!
    The good thingsmany staff benefit/ yearly bonus is very attractive!
    The challengesFor those working under pressure, can cope with more work definitely deserve better working here. Management did a great job!
    5.0
    Assistant manager
    Aug 2022
    Kuala Lumpur7 to 8 years in the role, current employee
    One of the top insurance in industry
    The good thingsGreat place to gain more knowledge and experience. Supervisor willing to transfer knowledge.
    The challengesHave to participate annual dinner performance. Hard to say no.
    5.0
    Underwriting
    Aug 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Feel like big family in this company
    The good thingsLots of activities that can participate, even management team participate as well. Play together feel no hiraechy. Activities enclose relationship and cooperation spirit
    The challengesBuilding feel a bit too old but reno is ongoing
    5.0
    Underwriting Executive
    Jul 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Best company in Malaysia
    The good thingsThis company provide good pay, good Benefits and good Bonus
    The challengesNeed to response fast in work
    5.0
    IT executive
    Jul 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    Good learning place for IT fresh graduates
    The good thingsCan learn lots as IT seniors willing to transfer knowledge to me. I managed to gain lots of experience and expand my knowledge in short period. I feel motivated working in IT department in Lonpac.
    The challengeslimited parking space
    5.0
    Manager in Head Office
    Jul 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Great experience working with great company- Lonpac
    The good thingsI have been given lots of opportunity to gain more experience and knowledge in this company. I like to work here.
    The challengesFood choice limited as less food nearby.
    5.0
    Senior executive (underwriting)
    Mar 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Highly Recommended to work
    The good thingsHR is friendly and easy to approach. Members in Lonpac are nice happy working environment
    The challengesParking space limited but lucky can reach by bus, monorail, LRT and MRT. Nearby less food stalls
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