Employees at Mardhiyyah Hotel appreciated the friendly and welcoming environment, as well as the opportunities for learning and gaining experience, particularly for fresh graduates. The hotel's Halal and Shariah compliance was also seen as a positive aspect by some reviewers. Additionally, the benefits offered, such as food and uniform allowances, and medical benefits, were highlighted as advantages of working at the hotel.
However, there were some potential challenges mentioned, including long working hours, with some employees working 6 days a week. The workload and stress levels could be high at times, particularly in certain roles. There were also concerns raised about management and communication between departments, which could be areas for improvement. Finally, a couple of reviewers felt that the salaries offered by the hotel could be higher.