Ratings for Marks and Spencer are shared as-is from employees in line with our community guidelines
Reviews
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1.0
Buyer
Jun 2021
1 to 2 years in the role, current employee
Very Long Working Hours
The good thingsGood benefits, staff purchase on a lot of brands. Helpful and nice colleagues.
The challengesVery long working hours. Sometimes work on weekends until midnight. There are times we work past midnight. Emails received at 8pm need to be done ASAP. Good benefits but could not compensate the stress. Pay is low considering the long hours.
1 person found this helpful
2.0
Buyer
May 2021
Good place to learn.
The good thingsThe company has perks such as employee discounts, medical, specialist and dental coverage and I had a good manager.
The challengesLack of manpower, overly long working hours and low salary. The company could place more importance on employee welfare.
5.0
Sales Supervisor
Jan 2021
Petaling Jaya Selangor9 to 10 years in the role, current employee
Flexibility, care about employee
The good thingsAmiecable coworkers , Variety , Creative freedom , inspiring mentors , a good place to work.
The challengesSmoothing out your schedule, Going the extra mile, handling holiday fever , caring for customer.
5.0
Customer service
Aug 2020
5 to 6 years in the role, current employee
perform customer service and merchandising duties on the selling floor.
The good thingsI was working as a part time sale advisor at Mark and Spencer, Gurney Plaza. I was able to acquire thorough knowledge of the company’s products and pass that knowledge to customers along with a great deal. As a part time sales advisor my responsibility and duties is provide advice and assistance to customers to maximize the likelihood of a sale and pertain to creating an attractive environment for customers. Sales Advisor at Mark and Spencer for 5 years, I maintain a good relationship and trust gained from follow up sales with my regular customer thru WhatsApp’s. It shows a prospect interested in building a long term relationship and isn’t only interested in short term sales. This kind of good will ensures not only happy customer but one who will recommend you to relative, friends and colleagues.
The challengesknown well company product :)
4.0
Sales Advisor
Feb 2020
Less than 1 year in the role, former employee
Great working experience
The good thingsA great team and management to work with.
The challengesAble to learn how to handle pressure
4.0
Buyer
Jan 2020
3 to 4 years in the role, current employee
No work life balance
The good things1.Staff discount on many brands
2.Leave benefits
The challengesNo work life balance
1 person found this helpful
5.0
Barista
Aug 2019
1 to 2 years in the role, current employee
Super duper management system
The good thingsTeamwork, skills and knowledge about the business.
The challengesNeed to up to date with the new system.
The good thingsQuality product, business consistently deliver what is promises; work life balance.
The challengesSlow expand of business, limited opportunity to grow
1.0
Retail store manager
Mar 2019
3 to 4 years in the role, current employee
Low class equipment/tools yet expect high class performance
The good thingsGood employee's benefits
The challengesNo certain direction in between company and brand principle, employees overworked and not being appreciate.
4.0
Sales advisor
May 2018
3 to 4 years in the role, current employee
A great company comes from a great leader
The good things-A great leadership from management
-A great teamwork from every each of department
-The benefits has been given from company
-The environment feels like you're home.
The challenges- Need to achieve target that has been given
-Make a small buyer turn into big buyer
-Customer's personality
-Need to make sure all the stocks are finished in within timeframe
4.0
Visual Merchandiser Executive
Dec 2017
1 to 2 years in the role, current employee
Nice working team member
The good thingsBecause of team member , they are willing to help each other.
The challengesSometimes we have to work night job and set up for atrium.
4.0
Senior account assistant
Dec 2017
1 to 2 years in the role, current employee
Good experince for enhancement
The good thingsGood for experience
Better benefit and high management
The challengesNo increments
Need tobdo all works for other company in group
1 person found this helpful
4.0
Indoor sales executive
Jun 2017
Less than 1 year in the role, former employee
Managable
The good thingsFriendly staff and nice environment
The challengesCan be stressful due to certain customers
4.0
Department supervisor
May 2017
1 to 2 years in the role, current employee
Good to learn
The good thingsThe system and working environment
The challengesPolitic please be strong and firm
4.0
Fashion Advisor
Apr 2017
1 to 2 years in the role, former employee
Team working, given the training propely and standardised. They introduce their own priority about their charity foundation around the world.
The good thingsA very highly motivated Manager. Customer service always be our priority. And be able flexible for all task they given.
The challengesTo reach the target the company provide for us and in the same time we more focused the increase 20% target from our Manager. So, we will do the best in serving customer.
3.0
Sales advisor
Apr 2017
1 to 2 years in the role, current employee
Good
The good thingswe can talking in many language with the foreigner that come to our store.
The challengesThis company must provide any event to their staff like make a dinner event
4.0
personal aisstant/ clerk/ human resources
Apr 2017
Less than 1 year in the role, former employee
fantastic
The good thingsmeet new people and communicated more with foreigner
The challengesshift hours
5.0
Internship student
Dec 2016
Less than 1 year in the role, former employee
excellent
The good thingsCommunication
The challengespeople
5.0
branch manager
Nov 2016
1 to 2 years in the role, current employee
good learning experiance in new way of retail
The good thingsTeam work and working in a same goal
The challengesTo understand the system
5.0
HR
Oct 2016
Less than 1 year in the role, current employee
Excellent!
The good thingsMy colleagues are very friendly and helpful even when we are not from the same company. Guidance are given from time to time except when it is super busy of course. Free parking, free milo/coffee/tea.
My managers treat me like a colleague instead of a subordinate. There are no barrier in communication between upper level and lower level (for my department, not sure about others). I always feel welcome every single day.
The challengesToo cold! My varsity jacket never help.
4.0
branch manager
Oct 2016
Johor1 to 2 years in the role, current employee
Branch manager
The good thingsThe training and support from all the dept and top managment s excelent
The challengesTo educate local staff to international standard
4.0
Visual Merchandising Manager
Jul 2015
7 to 8 years in the role, current employee
Visual Merchandising Manager
The good thingsThe team work between departments.
The challengesTimeline as everything is mostly last minute
2 people found this helpful
4.0
Assistant buyer
Jul 2015
1 to 2 years in the role, former employee
1st experience
The good thingsEnjoy with my jobscope. Have manager that very helpfull and always support.
The challengesI'm the only malay.
2 people found this helpful
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