Maxis
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    Maxis
    (447 reviews)
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    Company Reviews

    Working at Maxis

    4.2447 ratings in total
    5
    217
    4
    146
    3
    58
    2
    15
    1
    11
    93%
    Rate salary as high or average
    89%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(447 ratings)
    Career development
    3.8(447 ratings)
    Benefits & perks
    3.9(447 ratings)
    Management
    3.6(447 ratings)
    Working environment
    4.2(447 ratings)
    Diversity & equal opportunity
    3.5(14 ratings)
    Ratings for Maxis are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 447 reviews sorted by most recent
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    1.0
    Credit Collection Recovery
    Mar 2026
    Bandar Sunway Selangor2 to 3 years in the role, former employee
    join at your own risk.
    The good thingsnone. poor service. i will not use your service.
    The challengesno job security. permanently work as contract staff. despite no mc, average performance. don't waste time in working place where you are not appreciated. reason given not renewing contract is average performance. risky job.
    5.0
    Project Manager
    Oct 2025
    Shah Alam Selangor5 to 6 years in the role, former employee
    “An innovative and people-driven telco with room to grow faster and stronger.”
    The good thingsMaxis has a strong and inspiring company culture built on innovation, commitment, and teamwork. The leadership encourages employees to grow, share ideas, and take ownership of their work. The digital-first mindset makes the environment dynamic and forward-thinking, with plenty of opportunities to learn, contribute, and be part of impactful projects.
    The challengesLike any large organization, decision-making can sometimes be slower due to multiple layers of approval. Processes could be more streamlined to help teams move faster and adapt more quickly. Cross-department communication can also be improved to enhance collaboration and execution.
    5.0
    Provisioning Engineer
    Aug 2025
    Shah Alam Selangor11 to 12 years in the role, former employee
    Results-driven and detail-oriented Network & Operation Engineer with 8 years of experience in managing and executing complex engineering projects from initiation to completion.
    The good thingsI like meeting new people and sharing ideas.
    The challengesI don’t like when conversations feel forced.
    5.0
    Personal Assistant
    Aug 2025
    Kuala Lumpur City Centre Kuala Lumpur11 to 12 years in the role, former employee
    My tenure at Maxis was an enriching journey of professional growth, where I developed resilience, agility, and strong stakeholder management skills in a high-performing corporate environment
    The good thingsWorking at Maxis offers a dynamic and fast-paced environment with exposure to large-scale projects, strong leadership, and a culture that encourages innovation, collaboration, and continuous learning. The company provides good employee benefits and a strong brand reputation in the telco industry.
    The challengesNavigating through rapid changes, tight deadlines, and cross-functional coordination can be demanding. The high-performance culture requires adaptability, resilience, and the ability to manage pressure while maintaining quality.
    2.0
    Customer Service Associate
    Apr 2025
    Subang Jaya Selangor3 to 4 years in the role, former employee
    this job is suitable for those are wanted to improve their customer service skills, fresh graduate who wants to expose into real working life, short term is ok otherwise i wont recommend this stressful job
    The good thingsVery challenging place to work, can improve communication skills and learn to be an independent and can improve our time management.
    The challengesLow salary ,Work politics, favoritism, very bias and too much of work load, unnecessary complain by Team lead and management, simply giving warning letters for small matters, like no life outside
    1 person found this helpful
    3.0
    Technical Specialist
    Sep 2024
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    challenging place to work
    The good thingsstaff benefit is good. flexible arrangement. travel allowances
    The challengesalot of clashing opinion between management.most staff are in contract basis, not sure when are going to convert perm post
    5.0
    Radio Frequency Optimisation Engineer
    Jul 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    Best working experience in my career
    The good thingsAlways striving to become ahead in industrial player Work Life Balance Availability of training and new learning platform
    The challengesMicromanaging Poor task prioritization
    1 person found this helpful
    3.0
    Customer service
    Jul 2024
    Bandar Malaysia Kuala Lumpur
    Not recommended for someone want to change their career path.
    The good thingsGood coaches, always train us to be better , alway give good advice. Pushing their staff to be better.
    The challengesno proper training given, they give you buddy with other staff for first few weeks but they dont even know how to teach, yes they have good skill but they dont know how to teach you.
    3.0
    Customer Service Executive
    Jun 2024
    Ipoh Perak11 to 12 years in the role, former employee
    Good company for fresh graduate to learn and explore
    The good thingsbenefit and employee enggagement
    The challengeslimited career growth
    1 person found this helpful
    1.0
    Area Manager
    Jun 2024
    Bintulu SarawakLess than 1 year in the role, former employee
    Chaotic management
    The good thingsClaimable expenses are rational
    The challengesManagement personnel will sacrifice their own staff, be it their salary to solve the problems that they themselves produced.
    5.0
    Call Centre Role
    Feb 2024
    Bandar Sunway Selangor3 to 4 years in the role, current employee
    I have 8 years of customer service experience and great communication skills and wonderful empathy.
    The good thingsWorking environment. Best boss and TM
    The challengesCase flows sometimes
    2.0
    Team Manager
    Jan 2024
    Bandar Sunway Selangor9 to 10 years in the role, former employee
    Overall its a good company for you to learn many things here. However, career grow is slow. Work load always more than working time. If you looking for knowledge, i can recommend but if you looking for work life balance, better not here.
    The good thingsYou can learn a lot of knowledges in this company. Several training provided to staffs.
    The challengesManagement have high expectation on you, you need to meet the expectation for you to survive.
    4.0
    Bizops
    Jan 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
    A High Tech company with vision.
    The good thingsBonuses, mobile phone benefits, face paced & Nice environment, Teamwork.
    The challengesincrement very less.System very old school
    5.0
    Customer Care Consultant
    Jan 2024
    Ipoh Perak1 to 2 years in the role, former employee
    Great place to gain experience on how to handling customers' enquiry properly and provide solution to their problems regarding the service.
    The good thingsLot of benefits and competitive salary.
    The challengesHandling and meeting various type of customers every day.
    5.0
    Business & development executive
    Nov 2023
    Less than 1 year in the role, current employee
    Challenging and Interesting work life balance.
    The good thingsTeamwork, Informative, Dynamic and Good Communication.
    The challengesUnmotivated employees, stagnant, arrogant.
    4.0
    Senior software engineer
    Nov 2023
    5 to 6 years in the role, former employee
    Good working place and great benefits
    The good thingsPeople and culture. Company benefits.
    The challengesChallenges in work is there but manageable.
    5.0
    executive
    Nov 2023
    Selangor
    Getting comfortable and harder to leave
    The good thingshigh salary and Company benefit is good
    The challengesCustomer put on pressure on you depends with what kind of issue customer facing. You need to handle and facing customer emotion at the same time.
    5.0
    Customer service executive
    Oct 2023
    Subang Jaya SelangorLess than 1 year in the role, current employee
    Challenging but good environment to work
    The good thingsImproving my English to be better and confident from yourself to speak more and created more opportunity to create a professional conversation among companies, also facing a multiples of problem to get it solve.
    The challengesCustomer put on pressure on you to ask for update and we need to liaise with 11 of departments that we have to get the case done and solve, depends with what kind of issue customer facing.
    5.0
    IT specialist
    Sep 2023
    Johor Bahru Johor
    New technology and agile
    The good thingsgood environment, salary and benefit
    The challengesto provide more technical and management training
    4.0
    Centre manager
    Sep 2023
    Kuching Sarawak5 to 6 years in the role, current employee
    You will never get bored working at Maxis
    The good thingsA good place to maximize potential and overcome your own limitation. Good working tools & resources provided to enhance competitiveness.
    The challengesCan easily fall into "poor" work/life balance if one fails to manage own recourses (including time) effectively. It can be stressful but rewarding.
    2.0
    Azure GCP IT helpdesk
    Aug 2023
    Bandar Sunway Selangor3 to 4 years in the role, current employee
    Good coway water machine
    The good thingsPeople from other department is the best, helpful vendors
    The challengesClique and Cronyism are being encouraged everywhere in the office (Centre Opening Industry). Zero career progression, and opportunities Promote "Certification" instead of Technicality and Feasibility
    4.0
    Netrwork helpdesk
    Jul 2023
    Bandar Sunway Selangor1 to 2 years in the role, former employee
    Nice place to work and nice environment
    The good thingsGreat Support from your team leader.
    The challengesHandling irate customer.
    4.0
    Retail associate
    Jun 2023
    1 to 2 years in the role, former employee
    Good choice to develop social skills.
    The good thingsAble to develop social skills like dealing with customer enquiries . The rewards will be according on how hard you work.
    The challengesThe jobs is not suitable if you are an introvert because you are dealing with customers daily with their enquiries and complaints.
    5.0
    IT network administrator
    Jun 2023
    Johor Bahru JohorLess than 1 year in the role, former employee
    Customer Service Support
    The good thingsEngaging with customers and get to know different type of people in daily life.
    The challengesThe challenges that i face every month is to hit our sales target.
    5.0
    Team manager
    Jun 2023
    Selangor
    Life @Maxis is awesome
    The good thingsCulture & People are the best!
    The challengesGetting comfortable and harder to leave
    3.0
    Partner Development Manager
    May 2023
    Kuala LumpurLess than 1 year in the role, former employee
    A company that values work-life balance
    The good things1) Flexible working arrangements 2) Health and wellness programs 3) Time off 4) Employee recognition 5) Culture and values
    The challenges1) Limited growth opportunities. Staff hard to change role internally. 2) Communication issues or lack of transparency. Staffs and management not in the same direction.
    5.0
    CCC
    Apr 2023
    Klebang PerakLess than 1 year in the role, former employee
    Great Oppurtunity for Temporary Job
    The good thingsBest flexible enviroment, traveling, target sales, and commissions.
    The challengesUnderstanding products, customer relations, system changes over time.
    4.0
    Customer care
    Mar 2023
    Less than 1 year in the role, former employee
    Good for career growth
    The good thingsGood team mates, seniors and supervisors. Other team leaders are approachable as well
    The challenges- training was too short and insufficient - if customers are stress, you'll stress as well
    4.0
    Customer care consultant
    Feb 2023
    Permatang Pauh PenangLess than 1 year in the role, current employee
    Facing a lot of people behaviour
    The good thingsBuild relationships with people, experience in serve people
    The challengesAs a contract staff, poor management handling.
    5.0
    QA Automation Engineer
    Feb 2023
    Kuala LumpurLess than 1 year in the role, current employee
    Good place to learn new things for Mid-Level
    The good things- Good learning experience - Mentored by seniors whose really experts in the field - Competi
    The challenges- Not fully agile (In the department I'm in) - Not quite mobile on getting some of the tools (as it needs to get approval from the higher rank)
    1 person found this helpful
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