Head harder than a hammerThe good thingsBenefits and salary
The challengesVery challenging.. must be a multi tasking .. u have to answer a call at the same time overiding a trx & talk to ur staff. Lots of KPIs that is almost ridicules like maintaining customer deposit as possible as u can. Look for fresh deposit but no renewal on matured deposit placement. On the operation side ie remittance, must know the FEAR like a lawyer and interview customer for any suspicious trx like a police. So, u r a banker, a lawyer , a policeman, a salesman , a teacher for customer and almost an assistant to a customer.