Mercure
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    Mercure
    (9 reviews)
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    Company Reviews

    Working at Mercure

    4.39 ratings in total
    5
    5
    4
    3
    3
    0
    2
    1
    1
    0
    78%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(9 ratings)
    Career development
    4.0(9 ratings)
    Benefits & perks
    3.7(9 ratings)
    Management
    3.8(9 ratings)
    Working environment
    4.4(9 ratings)
    Ratings for Mercure are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 10 reviews sorted by most recent
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    1.0
    Accounts Role
    Aug 2024
    Miri Division Sarawak
    Working was fun with good colleagues but the type of management and leadership change everything and bring toxic unhealthy environment to work.
    The good thingsWorking in hospitality is fun and enjoyable when dealing with different types of guest. Due to this is an international channel brand, its more exposed to international standards. Systems being provided is also convenient and helpful for mass daily transaction.
    The challengesSarcastic management and favoritism and those who are not coming from hotel background is giving hard times because they assume they can bring the culture from non hotel to hotel culture, and not willing to accept changes.
    5.0
    Resort Manager
    Sep 2023
    Tanjung Bungah PenangLess than 1 year in the role, current employee
    A positive and driven team working towards a common goal.
    The good thingsPositive team members and with common objectives
    The challengesHiring local talents with the limited resources locally
    5.0
    Security & safety manager
    Jul 2020
    3 to 4 years in the role, former employee
    hotel location with mind blowing beach view
    The good thingsstaff passionate and good team player
    The challengesNeed headcounts to run operation smooth.
    5.0
    Front desk receptionist
    Jun 2020
    1 to 2 years in the role, former employee
    Enjoying working place
    The good thingsEnvironment and know people from many countries
    The challengesWhen in holiday season have to be very-very helpful to guest and have interface with so many difficulties
    4.0
    M&E engineer
    May 2020
    3 to 4 years in the role, current employee
    Doing jobs in all areas of engineering
    The good thingsAble to learn everything at work as we covers all areas.
    The challengesMust work hard to catch problem that occur
    4.0
    Demi chef pastry
    Oct 2018
    1 to 2 years in the role, former employee
    Very good to work
    The good thingsVery friendly the staff
    The challengesVery nice management
    4.0
    36year old i want become super Food & Beverage Manager
    May 2017
    1 to 2 years in the role, current employee
    Fantastic
    The good things-All staff give full support for operation -Teamwork
    The challengesNot enough mainpower
    5.0
    Front office assistant
    Jun 2016
    Less than 1 year in the role, former employee
    great plcae
    The good thingschecking in and checking out guest , talk to the guest from all over the state and other countries , learned new stuff , staff dinner
    The challengesarguing about collecting deposit from guest who does not want to pay
    5.0
    Demi Chef
    Jul 2015
    1 to 2 years in the role, current employee
    Good career in my future
    The good thingscan learn more things and take experience in a our sections and hotel also.Why i am said this because every under starwood group hotel there got many style of core value,and we can research and get more design and what signature hotel have.I am work as Four Points By Sheraton Penang we have our signature dish,core value etc. Aloft Hotel,Sheraton also have their etc. TQ
    The challengesWill do research in my section,try new recipe better that pass,hope will do some result than everyone can accept and upgrade myself to another level.Now i am just position from cook to demi chef,i hope that in a shortly time can one level one level upgrade myself in future,so i need more hardworking and do my best.
    2.0
    Finance and admin assistant
    Jul 2015
    Staff benefits and career advancement opportunities
    The good thingsI enjoy my work in AP.Good working environment and friendly colleagues.
    The challengesMust finish work on time to meet deadlines.Need to stay back late often in order to finish my work during closing time.No ot claim allowed.Staff turnover are very high in every month.Few months back log are there to clear and short of staff in an opening hotel.
    1 person found this helpful
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    Reviews by location
    Miri Division SarawakPenang Island Penang