MiCARE Group
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    MiCARE Group
    (40 reviews)
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    Company Reviews

    Working at MiCARE Group

    4.040 ratings in total
    5
    14
    4
    15
    3
    9
    2
    1
    1
    1
    95%
    Rate salary as high or average
    90%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(40 ratings)
    Career development
    3.6(40 ratings)
    Benefits & perks
    3.5(40 ratings)
    Management
    3.4(40 ratings)
    Working environment
    3.7(40 ratings)
    Diversity & equal opportunity
    2.0(1 ratings)
    Ratings for MiCARE Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    2.0
    Account Management Role
    Sep 2024
    Shah Alam Selangor
    overall job at here is once in lifetime to teach you but for career growth? definitely no. unless you really don't have any option out there.
    The good thingsThe HR is actually good. If you have a great teamwork also then good for you.
    The challengesManagement politics. If you new joiner, they expect you to work extra 10 times without having a rest even on weekend. They expect you to learn and do work during weekend even in the offer letter mentioned work hours only weekdays.
    1 person found this helpful
    5.0
    claims executive
    Sep 2023
    Bukit Jelutong Selangor1 to 2 years in the role, former employee
    Good environment and less stressful
    The good thingsSupportive teammates, fixed time of working hours
    The challengesmust be work under pressure but you can overcome it
    5.0
    claim assessor/GL
    Aug 2023
    Bukit Jelutong Selangor
    Will learn a lot about medical insurance
    The good thingsthe best company, most all people are helping each other. they will teach from zero to hero.
    The challengesMust fast learning and need learn a lot of guidelines from insurance
    5.0
    Assistant Manager
    Nov 2022
    7 to 8 years in the role, current employee
    Growth career opportunity
    The good thingsChallenging, interesting, tolerate, motivated
    The challengesWorkload stress, less work life balance
    2 people found this helpful
    3.0
    Executive
    Jul 2022
    Selangor7 to 8 years in the role, former employee
    GOOD WORKING ENVIRONMENT
    The good thingsGOOD WORKING ENVIRONMENT
    The challengesSALARY AND WORKOVERLOAD
    4.0
    Call centre executive
    Jun 2022
    Good place for fresh graduated
    The good thingsGood communication between hight level executive and non executive
    The challengesWork hours is shift and need to work on weekends
    1.0
    Other
    Oct 2021
    SelangorLess than 1 year in the role, former employee
    Nothing can be worse than this
    The good thingsNothing good to say.
    The challenges1. Top mgmt only want to maximise their profit, doesn't matter how. 2. Colleagues are not helpful, selfish n arrogant. Politics everywhere, not healthy environment.
    4 people found this helpful
    5.0
    Call centre executive
    Aug 2020
    3 to 4 years in the role, current employee
    Great experiences and a big family Micarian
    The good thingsYour hard work and extra mile will always be recognised and appreciated
    The challengesIt is a common thing to make mistake but it helps you get mature with your work
    4.0
    Customer service
    Jul 2020
    1 to 2 years in the role, former employee
    Comfortable company, good management
    The good thingsGood environment, teamwork, more beneficial
    The challengesHandling hard issues, have to more careful to generate guarantee letter
    3.0
    Account management
    Jan 2020
    1 to 2 years in the role, former employee
    Quite good company to work with
    The good thingsAll races can work together in harmony. No office politics. Can claim for parking at office. Save parking expenses. Bonus twice a year. Every year has increment.
    The challengesThe work is challenging as we deal with services. No benefits for dependants. Quite hard to apply for leave. And during busy time, have to work overtime and weekends. Most of the time have to standby during weekends and outside office hour in case there is complaints from clients or call from office. Basically, not really have life.
    1 person found this helpful
    3.0
    IT
    Sep 2019
    1 to 2 years in the role, current employee
    good company and opportunity
    The good thingsgood environment and working balance.
    The challengesless growing in career
    5.0
    Claim Executive
    Aug 2019
    3 to 4 years in the role, current employee
    Auditing and key in claim.. Reply email to client..
    The good thingsNeed a good mental to fight for better situation..
    The challengesStabil company and good environment to get a new experian.
    3.0
    Account executive
    Jul 2019
    7 to 8 years in the role, current employee
    Good career development
    The good thingsThis company provide good career path as mgt are giving opportunities for staff in self-enhancement. My initial position here is as an admin asst. and now i am a senior account executive in Penang branch
    The challengesA bit challanging is when you have to try hard to sync the process with HQ and there is a lack organizing roles between different department
    2 people found this helpful
    5.0
    Customer service executive
    Jul 2019
    Less than 1 year in the role
    Good opportunity
    The good thingsGood team work, very helpful seniors collegeues
    The challengesExtra working hours, poor in computer system or online system services.
    4.0
    Medical Audit Executive
    Jun 2019
    Less than 1 year in the role, former employee
    Great Environment
    The good thingsPeaceful working life, good company, excellent colleagues, well maintained team work!
    The challengesThe turnaround time is very fast, and workload is quite high.
    5.0
    Personal assistant
    Mar 2019
    Shah Alam Selangor1 to 2 years in the role, former employee
    Great compny to work in!
    The good thingsA very considerable mngment good bosses,and very friendly work enviroment!
    The challengesTake time to absorb with all work task, but the good things is, you will learn to be a multitask worker.
    4.0
    Customer service
    Jan 2019
    1 to 2 years in the role, current employee
    Good environment
    The good thingsWorking with a very friendly and supportive colleague
    The challengesNeed to deal with different party(insurance/company/client/provider) to solve any issue arise
    4.0
    Claim executive
    Sep 2018
    Less than 1 year in the role, former employee
    Balanced work/ life overall
    The good thingsNice environment, helpful colleagues
    The challengesManaging people's money could be quite stressful
    5.0
    Medical claims analyst
    Sep 2018
    3 to 4 years in the role, former employee
    Good environment, friendly, easy to work, good stuff and near to so many famous restauran
    The good thingsGood environment and staff friendly
    The challengesWhen case have a problem and need to settle urgently .
    5.0
    Claims processor
    Aug 2018
    1 to 2 years in the role, current employee
    environment is too good.
    The good thingsthe first is environment and my boss and our staff very kind and respect each others. no more complain about others. if we do something are not good we will help and give some advice for do the best in future.
    The challengesthe best worker will get best award. and you will get more salary.
    4.0
    Data entry
    Jun 2018
    Less than 1 year in the role, current employee
    Good company to work love the environment
    The good thingslove the environment,management and also colleague in the department very cooperative friendly teamwork and happy go lucky
    The challengesonly if too many work to done in one day
    3.0
    Better Remain Anonymous
    Apr 2018
    Less than 1 year in the role, current employee
    slightly better than other places
    The good thingsTeam mates generally more helpful compare to other companies - all you have to do is ask and learn from them. They won't snubbed you or let you drown on your own if you ask how to do certain things or ask to understand some processes.
    The challengesNo different from other typical company that is calculative about some things like claim for certain things, remembers your one mistake and not remember what you did good, think of profits, not giving benefit of doubt and not making staff feel appreciated.
    2 people found this helpful
    3.0
    Account Management, Senior Executive
    Jan 2018
    Less than 1 year in the role, former employee
    Good for Fresh Graduates
    The good thingsWorking here taught me how to deal with pressure, people, time management and ethics. It is a good place for fresh graduates to learn on soft skills.
    The challengesIt is a little bit unstructured in terms of the standard operating procedure; you will be required to do tasks out of your job scope and the stress levels can he high. Its not really a bad thing, as this will help employees to cope with working under pressure and gain that skill. The medical benefits are not that good. Lack of appreciation awards, monetary and non-monetary rewards for hardworking employees.
    2 people found this helpful
    4.0
    Wellness Executive
    Jan 2018
    1 to 2 years in the role, former employee
    Good Experience
    The good thingsI learned how to manage myself working in the event department that really need your commitments and patient. Throughout my journey in this company i learned to handle clients and also colleagues in the office.
    The challengesSacrifice your time to finish your work cause the dateline is so short. Sometimes you have to do more things not only your basic works, means you have to do extra works when it comes to events that you will manage for your clients.
    2 people found this helpful
    5.0
    Human Resource
    Oct 2017
    3 to 4 years in the role, current employee
    You learn a lot and gain a lot of experience, corporate environment
    The good thingsWhen you learn from the company who lead healthcare TPA industry in Malaysia, you gain a lot of new knowledge and experience. It helps you to see from different perspective. You learn to be quick in doing what you do as the company have fast-pace environment. You learn new things everyday. Friendly colleagues. Overall, the jobscope from this company is very clear, you can develop your career path here.
    The challengesNothing big. Maybe just the facilities part of the company building can be improved. But, it’s not a bad thing. Still comfortable.
    3.0
    Account receivable
    Oct 2017
    Good
    The good thingsTeamwork. Environment
    The challengesOverload
    1 person found this helpful
    5.0
    Account and admin assistant
    Sep 2017
    1 to 2 years in the role, current employee
    Everyday new experience
    The good thingsYes because can gain more experience not related to my study. Able to learn regarding TPA job as third party administration handle medical benefit.
    The challengesAble to work in pressure,need to complete all task within Turn around time.
    4.0
    Claim Executive
    Aug 2017
    3 to 4 years in the role, current employee
    Very good company
    The good thingsEnvironment is good
    The challengesHandling work day to day
    4.0
    Account executive
    Jul 2017
    Less than 1 year in the role, current employee
    Good environment
    The good thingsmany benefits, good environment, nice colleagues and multi-cultural company
    The challengesnot getting permanent job. only for temporary
    4.0
    Executive, Accounts Management
    Jul 2017
    1 to 2 years in the role, current employee
    Accounts Management Executive
    The good thingsVery cooperative team and good internal cooperation from other departments. Good benefits provided especially in medical fields. Annual leave provided and understanding employer.
    The challengesprovide more training to improve internal operating and communications.
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