Miniso employees consistently praise their colleagues, describing them as friendly, helpful and supportive, which contributes to a positive work environment. The role also provides valuable learning opportunities in various aspects of store operations, including staff management, cost control, and inventory management.
The main challenges revolve around operational aspects, including store management decisions regarding staff allocation, difficulties with recruitment, and maintaining adequate staffing levels. Some employees have noted that work roster management could be improved to ensure more equitable shift distribution among staff members.