MSIG
    (47 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Insurance

    Company size

    1,001-5,000

    Primary location

    Level 15, Menara Hap Seng 2, Plaza Hap Seng, No.1 Jalan P. Ramlee, 50250 Kuala Lumpur.
    MSIG Insurance (Malaysia) Bhd is a subsidiary of Mitsui Sumitomo Insurance Company, Ltd. network in Japan and a member of MS&AD Insurance Group Holdings, Inc., one of the largest General Insurance groups in the world.The Group operates in over 46 countries and regions, of which 18 are in Asia, and has received strong financial standing from rating agencies such as Standard & Poor’s and Moody’s.MSIG MalaysiaMSIG Malaysia is a licensed General Insurer under Financial Services Act 2013 and regulated by Bank Negara Malaysia.Our headquarters is in Kuala Lumpur and with over 100 years of experience in General Insurance, MSIG Malaysia has grown a strong network with 20 branches nationwide. Today, we are one of the largest General Insurer in the country – No.1 in Marine Cargo & No. 2 in Fire Insurance categories.Small steps, big leapsAt the 2015 Asia Insurance Industry Awards, we were named the ‘General Insurance Company of the Year’ in recognition of our efforts to advance the Customer Experience and Industry Leadership in Enterprise Risk Management.Sustainable efforts are part of our culture. Championing activities on climate change and life changes for communities, the Malaysian MSIG team is wholeheartedly committed to UN Sustainable Development Goal 3 Good Health and Well-being, Goal 4 Quality Education, Goal 11 Sustainable Cities and Communities and Goal 13 Climate Action.

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    Reviews overview

    3.947 ratings in total
    5
    15
    4
    17
    3
    13
    2
    0
    1
    2
    76%
    Rate salary as high or average
    79%
    Employees recommend this employer to friends

    What’s it like working at MSIG?

    AI summary of recent reviews

    MSIG Malaysia stands out for its supportive and collaborative culture where colleagues and management readily help each other. The company is recognised for promoting excellent work-life balance with minimal overtime requirements. Employees appreciate the learning opportunities through exposure to various tasks and projects, along with approachable management who welcome new ideas and feedback.

    Areas for improvement include compensation packages, which are perceived as less competitive within the insurance industry. The company's decision-making processes can be lengthy due to multiple approval layers, and some employees note that career progression can take longer than desired. Resource management presents occasional challenges, with some departments experiencing staffing shortages that affect workload distribution.

    Recent reviews

    5.0
    Senior Executive Assistant Manager
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    Every company has it's strength and weaknesses where some offer great benefits but may lack flexibility, while others foster innovation but struggle with communication. Over time, you learn that no workplace is perfect. What truly makes the difference is working with the right people. Supportive colleagues, respective leaders and a collaborative culture can turn challenges into opportunities and make even tough days worthwhile. The right team brings out the best in you, helps you grow and make work feel meaningful.
    The good things1. Working with supportive team members making challenging tasks easy 2. Exposure to various tasks can broaden skill set and experience 3. Colleagues are helpful
    The challenges1. Employee benefits not on par with most of the other insurers in the industry 2. Lack of recognition 3. Lack of transparency
    5.0
    Senior Executive
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Thriving in a Supportive and Balanced Work Environment
    The good thingsThe role offers a healthy work-life balance, supportive colleagues, and clear opportunities for career progression. Company is now promoting staff engagement through increased involvement in sports activities.
    The challengesSuggestion for improvement: Providing transportation for CSR / company activities would encourage greater staff participation.
    5.0
    Assistant Manager
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur6 to 7 years in the role, current employee
    A supportive workplace with great opportunities to grow.
    The good thingsI enjoy the supportive and collaborative team culture. There are great opportunities to learn, grow and take on interesting projects.
    The challengesOccasionally, accountability isn’t well defined, which can create small delays, though the team usually works together to resolve it.
    Ratings for MSIG are shared as-is from employees in line with our community guidelines
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