New Balance
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    New Balance
    (4 reviews)
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    Company Profile

    Company overview

    Industry

    Textiles, Clothing & Accessories

    Company size

    11-50
    Our goal is to help you achieve yours.At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle.Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

    Reviews overview

    4.04 ratings in total
    5
    2
    4
    1
    3
    0
    2
    1
    1
    0
    75%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at New Balance?

    AI summary of recent reviews

    Working at New Balance offers valuable opportunities for staff to develop their product knowledge and customer service skills in a friendly work environment. Employees particularly appreciate the chance to interact with customers and learn about sports products while working in collaborative teams.

    The main challenges faced by staff include meeting sales targets during slower periods and managing communication barriers with international customers. These challenges are particularly evident in mall locations where foot traffic can be variable.

    Recent reviews

    5.0
    Sales Assistant
    Oct 2025
    Kota Kinabalu SabahLess than 1 year in the role, former employee
    pengalaman saya adala seperti saling tidak percaya dan mencari kesalahan staf dan tidak perfosional
    The good thingshuraian saya terhadap new balance adalah perkara baiknya seperti dapat bekerja sama berpasukan seterusnya dapat motivasi yang lebih banyak lagi dan dapat belajar hal baru
    The challengesaspek postitif bekerja di syarikat adalah cabarannya seperti tidak saling bersafahaman dan tidak perfosinal terhadap kerja
    5.0
    Person in charge
    Apr 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    Good environment and work life balance.
    The good thingsFriendly and good environment.
    The challengesThe crowd in the mall and sales are low.
    4.0
    Sales associate
    Jul 2015
    Beginner
    The good thingsLearn about shoe's function, make customer happy with their new shoe. I've learned alot about sport things and managing the customer.
    The challengesDone better is archive our daily target sales. And the different challenges is to push the customer to buy our product and tell them more about the shoe technologies
    Ratings for New Balance are shared as-is from employees in line with our community guidelines
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