On Site Services
    (5 reviews)

    Company Profile

    Company overview

    Company size

    101-1,000

    Primary location

    Level 1, Bangunan AHP, No 2 Jalan Tun Mohd Fuad 3, Taman Tun Dr Ismail, 60000 KL
    On Site Services is the largest independent First Line Maintenance (FLM) entity in Malaysia. Managing over 10,000 network sites throughout Malaysia with more than 300 employees specialising in Corrective and Preventive Maintenance, for both active and passive elements. With over 25 years of experience in Operations and Maintenance services and 46 response centers nationwide; we are able to provide network Operations and Maintenance to maximize maintenance coverage and fastest response time.

    Reviews overview

    4.45 ratings in total
    5
    3
    4
    1
    3
    1
    2
    0
    1
    0
    100%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends

    What’s it like working at On Site Services?

    AI summary of recent reviews

    On Site Services has a supportive work culture with nice colleagues and is praised for providing valuable learning opportunities in areas like technical skills, management, and understanding people. The company demonstrates a strong commitment to network operators and has excellent leadership. However, some employees feel the shift work schedule is not ideal for their lifestyle. There are times when workloads are unevenly distributed, leading to insufficient rest and impacting work/life balance. Reviewers suggest internal processes could be streamlined as they can be excessively complicated. The fast-paced environment also requires employees to be prepared to work under pressure.

    Recent reviews

    4.0
    Network engineer
    Apr 2023
    Less than 1 year in the role, former employee
    A wonderful atmosphere for a fresh graduate
    The good thingsThe people,work culture and the surroundings.
    The challengesworking hours as it requires you to work shift hours, which does not comply with my lifestyle.
    3.0
    Operations
    May 2022
    Good for gaining experienced.
    The good thingsExperiences and learning about peoples behavior. Learns a lot about technical and management skills.
    The challengesManaged peoples workload evenly. Not enough mental and physical rest due to overloaded works. Unbalance work/life.
    5.0
    Business Development
    Aug 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Managed services partner in the region by 2023
    The good thingsIt is our commitment to Network Operators and Network Tower Owners in ensuring that the essential network operations are not disrupted
    The challengesInternal processes are slowing our business down and excessively complicated administrative procedure
    Ratings for On Site Services are shared as-is from employees in line with our community guidelines
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