Promicom Services (M)
    (11 reviews)
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    Company Reviews

    Working at Promicom Services (M)

    4.411 ratings in total
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    2
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    Employees recommend this employer to friends
    Work/Life balance
    4.6(11 ratings)
    Career development
    4.1(11 ratings)
    Benefits & perks
    4.0(11 ratings)
    Management
    4.4(11 ratings)
    Working environment
    4.6(11 ratings)
    Ratings for Promicom Services (M) are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 11 reviews sorted by most recent
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    4.0
    Contact Center Admin Executive
    Jun 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    So far so good working here
    The good thingsWork life balance, and i enjoy myself, teamwork also good, very recommended
    The challengesrotate shift but can adapt easily, no double pay for working on public holiday just got extra leave
    4.0
    Call centre agent
    Mar 2023
    good environment and great collage
    The good thingsi was enjoyed work in this company becouse all staff and team leader works in suppportive.
    The challengesneed learning fast about your jobs and focus in every case that you handle.
    3.0
    Admin executive
    Feb 2023
    Subang Jaya Selangor3 to 4 years in the role, former employee
    Better opportunity for experience but no clearer career progression for the employee.
    The good thingsI recommend it to new graduates seeking experience and employment. Such a pleasant working environment, but as the company projects to another company, there is no defined career path; there is no professional progression. If a new graduate wishes to obtain experience after 2-3 years, they are prepared.
    The challengesPerks of being a representative worker: when the project company insists on assigning a task immediately, management should work hard to get the employees' attention without regard for the employees' situation or condition. It will be difficult for the employee to say no to the project company because the management team will not fight for it. But management will not fight for their employees if the project business insists on it, and without being firm, they will simply follow without fighting for the situation and condition of their employees.
    2 people found this helpful
    4.0
    Admin executives
    May 2022
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Better in multitasking and brainstorming
    The good thingsGood teamwork and communication between colleagues
    The challengesGood working environment and have learned more about working disciplines
    5.0
    Customer service
    Jul 2021
    Kuala Lumpur3 to 4 years in the role, current employee
    Handle call, processing, billing for guarantee letter staff tnbhealhtcare.
    The good thingsLike environment healthcare
    The challengesHandle case with patient, hospital
    5.0
    Internship student
    May 2020
    Less than 1 year in the role, former employee
    A very comfortable environmental to work there.
    The good thingsPunctual,Happy,Peace,Good communication, wonderfull understanding with others and work responsibilities.
    The challengesManage our time to do all work and take a responsible to do ur work on time.
    5.0
    Customer service
    May 2019
    current employee
    Great company and employees cares
    The good thingsFriendly environment among management and employees
    The challengesTo achieve SLA with client
    5.0
    Desktop engineer
    Nov 2016
    Kota Damansara SelangorLess than 1 year in the role, former employee
    Beginner level
    The good thingslearned many new things
    The challengestravelling
    5.0
    Desktop engineer
    Oct 2015
    Less than 1 year in the role, former employee
    Good foundation
    The good thingsCan get a new experience for fresh graduates
    The challengesMany different issues that can be seen in IT field.
    3.0
    Customer service professional
    Jul 2015
    1 to 2 years in the role, former employee
    My experience
    The good thingsGood as they refer u to giant company
    The challengesDifficult to get another opportunities.
    1 person found this helpful
    5.0
    Consultant Business Analyst
    Jun 2015
    Less than 1 year in the role, current employee
    Work Experience
    The good thingsPleasant working environment with minimum supervision. Employees are given flexible working hours as long as the commitments are met on time. Very easy to bring matters to the management team and get effective conclusion. Management door is always open for serious business as well as personal related discussions.
    The challengesImproving the systems and procedures is a big challenge as bulk of the staff are seniors and moving them to accept changes is really tough. Educating employees on work hour abuse is a challenge as well. Sometimes employees are absent from work most of the hours (abuse of flexi hour privilege). Customer focus can be missing at times.
    2 people found this helpful
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