Red Contact
Write a review
    Red Contact
    (14 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Red Contact

    4.614 ratings in total
    5
    11
    4
    2
    3
    0
    2
    0
    1
    1
    100%
    Rate salary as high or average
    93%
    Employees recommend this employer to friends
    Work/Life balance
    4.5(14 ratings)
    Career development
    4.5(14 ratings)
    Benefits & perks
    4.6(14 ratings)
    Management
    4.5(14 ratings)
    Working environment
    4.7(14 ratings)
    Diversity & equal opportunity
    4.0(1 ratings)
    Ratings for Red Contact are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
    Sort by
    most recent
    4.0
    Customer Service Executive
    Feb 2025
    Puchong Selangor1 to 2 years in the role, former employee
    Good place to earn experience as a customer service representative. Taught you a lot about being more understanding on customers’ needs and perspective, having problem solving skills along the way~
    The good thingsI liked the positive environment (excepts customers) and also everyone who worked here was just so supportive especially the team leaders regardless you’re from diff team whatsoever
    The challengesI would rather not say since I alrdy mentioned to HR why I resigned 😂 it’s pretty sad to leave such a good workplace
    5.0
    HR & admin
    Aug 2022
    3 to 4 years in the role, former employee
    Overall Good and okay
    The good thingsThe boss is very understanding and I love the work environment
    The challengesI can say no challenges
    4.0
    Customer service
    Apr 2022
    Puchong SelangorLess than 1 year in the role, former employee
    know to handle with a stress
    The good thingsThe great management , for me okay
    The challengesStress to handle with customer.
    5.0
    Customer service officer
    Oct 2021
    Good environment & understanding management
    The good thingsThere is a lot opportunities and career growth. A good place to enhance customer service skill
    The challengesThe only Challenges i faced so far is rotation shift
    1 person found this helpful
    5.0
    Customer associate
    Oct 2021
    Supporting and understanding supervisor
    The good thingsSupporting and understanding supervision that give support mentally and able to advise on situation and trainer is awesome always supporting and helpful
    The challengesChallenges is never appear
    5.0
    CSE
    Oct 2021
    Awesome management as understand staff situation
    The good thingsManagement is awesome and Supporting Senior and understanding manager and assistant manager
    The challengesIt is not challenging
    5.0
    Customer representative
    Oct 2021
    Best working experience
    The good thingsBest TL, supporting management and best supporting teammates and experienced trainer give well and understanding training and skills for enhanced
    The challengesChallenges is not challenging
    5.0
    CSE
    Oct 2021
    Joyful environment experience
    The good thingsJoyful working environment with understanding TL and understanding teammates
    The challengesI don't find the work is challenging
    5.0
    CSE
    Oct 2021
    Tiptop.Good Team leader
    The good thingsFantastic environmental. Allows me to grow professionally, learnings and experience. Good management. 10 star 👍🤟
    The challengesFantastic environmental. Allows me to grow professionally, learnings and experience. Good management. 10 star 👍🤟
    5.0
    Executive
    Oct 2021
    1 to 2 years in the role, current employee
    Relaxed and positive working environment
    The good thingsSo thrilled to be able to be part of RedContact! Redcontact constantly concerned of staffs well being, leaders are positive and shows good example to drive efficiency and assist when necessary.
    The challengesI accept the challenges and managed to turn it into positivity
    5.0
    Customer service executive
    Oct 2021
    A place to learn new skill and fun environment
    The good thingsCan learn new skill, have understanding team leader, supporting management and have helpful senior and teammates everyday giving new experience.
    The challengesDon't have challenges at all
    5.0
    Team leader
    Oct 2021
    Fun environment with understanding superior
    The good thingsEnjoy working at redcontact as the superior is fun person and understanding manager, Helpful teammates.
    The challengesDont have challenges as we think challenging is fun
    1.0
    Customer service
    May 2021
    Less than 1 year in the role, former employee
    THE MANAGEMENT VERY BAD
    The good thingsthere is no good thing here
    The challengesplease improve the system and management and Team Leader
    5.0
    Customer service agent
    Feb 2021
    Fantastic environmental. Allows me to grow professionally. Many whom left earning very high salary due to experiences gained from redcontact.
    The good thingsFlexibility, understanding, staff value, appreciation, recognition, learnings and experience
    The challengesMultitasking and focus on the job
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.