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5.0
Engineer
Aug 2025Sri Hartamas Kuala Lumpur3 to 4 years in the role, former employee
Listen to employee feedback and stop dismissing genuine concerns. Treat all staff fairly, recognize overtime, and prioritize safety and wellbeing. Hire proper HR with the right knowledge to manage people professionally.
The good thingsGained some hands-on experience, although the work environment can be quite challenging
The challengesThe biggest challenge is the lack of concern for employees’ wellbeing. Management often dismisses feedback and concerns, and decisions are made without listening to staff on the ground. Overtime is not recognized, and workloads are unfairly distributed, with certain staff being exempted from heavy tasks. HR lacks the proper knowledge to manage people, which leads to poor handling of welfare matters. Field staff are sometimes forced to return to the office immediately after long hours of travel and site work, even when exhausted. Unfortunately, employee safety and welfare are not prioritized — accidents or incidents on the job are rarely acknowledged or compensated. This makes it difficult for employees who sacrifice their time and energy to feel valued or cared for.
2 people found this helpful
ManagerDear former colleague,
Thank you for taking the time to share your experience as an Engineer at Riken Keiki (M) Sdn Bhd. We truly appreciate all feedback, as it helps us continuously improve our workplace and better support our team in delivering high-quality gas detection solutions across Malaysia.
We're proud of the hands-on opportunities we provide, as you mentioned, and we're committed to fostering a safe, fair, and supportive environment for all employees. Employee wellbeing, including fair workload distribution, recognition of efforts, and prioritizing safety, is at the core of our values. We take such concerns seriously but we regretted not receiving this feedback at exit interview.
30d+ ago