at Scicom (MSC) Berhad
Kuala Lumpur City Centre, Kuala Lumpur
Looking for great people to join our growing team.
Looking for great people to join our growing team.
4d ago
4d ago
Scicom (MSC) Berhad
(216 reviews)
Company Profile
Company overview
Website
Industry
Business Support Services
Company size
1,001-5,000
Primary location
22 Jalan P Ramlee Kuala Lumpur 50250 Federal Territory of Kuala Lumpur Malaysia
Scicom was incorporated in 1997 in Malaysia and is a Public Listed Company (PLC) listed on the main board of Bursa Malaysia. Scicom has been a PLC since 2005 with service centres in Kuala Lumpur and Colombo. We service local conglomerates, multi-nationals and governments around the region and beyond.Our suite of services include integrated solutions in Customer Lifecycle Management, Education Solutions, e-Commerce Solutions and e-Government Solutions.Scicom talks, emails, tweets, chats, processes and interacts with millions of customers annually. Our portfolio of business solutions and industry expertise enables us to address our client’s business challenges and translate their strategic vision into roadmaps that will rapidly create new sources of value and differentiation. Over 100 million distinct transactions resolve, enhance, provide value and serves our clients customers in over 30 languages.Our centres in Malaysia and Sri Lanka, linked and fully redundant via state of the art multi-channel technology platforms, serves a discerning client base.Scicom provides unique solutions in service excellence across Asia Pacific.Only shortlisted candidates will be notified.Scicom follows the requirements of the Personal Data Protection Act 2010 and will only use your data in accordance with the terms of this Privacy Notice. We will only hold your data for as long as is necessary and in connection with your application for employment. Third Parties may receive your data if required and in accordance with the law. Scicom will maintain your data securely. For more information on how we use and protect your personal information please click on the links to read the Privacy Notice and Website Terms of Use before submitting your personal information to us. By contacting us, you are accepting the terms and conditions set out under the Privacy Notice and Website Terms of Use in accordance with the Personal Data Protection Act 2010
Jobs at Scicom (MSC) Berhad
Based on your search activityat Scicom (MSC) Berhad
Kuala Lumpur City Centre, Kuala Lumpur
Looking for great people to join our growing team.
Looking for great people to join our growing team.
28d ago
28d ago
Gallery photos
Reviews overview
4.0216 ratings in total
5
95
4
59
3
34
2
14
1
14
86%
81%
What’s it like working at Scicom (MSC) Berhad?
AI summary of recent reviews
Employees appreciate the friendly and helpful colleagues at Scicom (MSC) Berhad, who create a supportive team environment. The company is recognised as a good place to gain experience, particularly for fresh graduates, with comprehensive training and a comfortable work environment featuring good facilities. Additionally, employees value the healthcare benefits, competitive salaries for entry-level positions, and occasional perks such as free food on celebration days.
However, there are some potential challenges to consider. Multiple employees indicate that management practices could be improved, particularly regarding responsiveness, scheduling effectiveness, and decision-making processes. Career advancement opportunities may be limited, with slow progression and unclear development paths noted by several reviewers. Some employees mention that salary increments and bonuses are not always provided, and certain allowances such as night shift pay may be absent. The workload can be demanding, with high call volumes, challenging KPI targets, and pressure to work overtime. Additionally, high turnover rates and staffing shortages can lead to requests for additional overtime work.
Recent reviews
1.0
Customer Service Executive
Apr 2026Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, former employee
To gain experience? Yes. To stay? Absolutely no.
The good thingsFriendly colleagues of various educational background. A place to gain experience in customer service if you have no prior experiences. The airline project is good to experience high-call volumes. Within walking distance from LRT KLCC.
The challengesVery poor management. No night shift allowances. No increment. Some Team Leaders would beg you to work overtime due to being short staffed. Very high turnover rate. Superiors have no consideration in terms of assigning shifts to the agents. Insensitive towards the needs of the workers (LRT is inaccessible if the shift ends late at night, making it hard for those who relied on public transportation). Lack of opportunities to grow.
1.0
Lead Software Engineer
Jan 2026Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
Here to kill careers of people. You have no say in this company you work as told like a labourer.
The good thingsNone absolutely nothing good.
The challengesNepotism, relatives of CTO and friends od CEO are inserted everywhere. With no skill or experience.
5.0
Customer Sevoce Representative and Human esou Exec
Oct 2025Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, former employee
Customer Service Executive with 4 years of experience in the airline industry.
The good thingsThe view
The work
The comfort workplace
The facilities
The challengesTasks load
Management
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