(15 reviews)

Life and Culture at

Culture and values

We live our values

We captured our core essence and now have a simple set of principles, our Values below, a foundation that every person in the company can use to confidently guide decisions and empower actions

Delight the Customer

describes our passion for serving customers, partners and fellow Rocketeers.

Share the Knowledge

is a value we share with customers and each other, without fear of censorship or hierarchy.

Build Process to Drive Outcomes

enables us to deliver consistent value that builds trust and collaboration.

Think  Team

unites us across time zones, informs our global equity and how we work together.

Talk  Straight

means we always walk our talk, with transparency and accountability.

Perks and benefits

Health & Insurance Benefits

This is a a company-sponsored insurance policy that provides health and life coverage to employees as a group.

Uprise Employee Assistance Program

Confidential wellbeing support, skills-based training, and tailored coaching

Long Service Award

The Long Service Award at ServiceRocket Malaysia is a recognition program designed to honor employees for their sustained contributions over the years.

Monthly fixed allowances

No-hassle, no claims required for our monthly fixed allowances. Wellness, Rockettoria, Learning & Scholarship, Tech Choice

Generous Paid Time Off

Annual Leave, Wellness Leave, Marriage Leave, Maternity Leave, Returnity Program, New Parent Leave, Cultural Heritage & Community Day

Why is ServiceRocket the place for you 🧡

- A 20+ year tech services expert of many solutions and partnerships with industry giants.- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.- We're recognized for our innovation, impact, and outstanding customer support, even earning the Atlassian Partner of the Year 2024–2025 for Co-Selling Excellence award.- Attractive salaries that commensurate with work experience.- Located nearby LRT/ MRT, 5-10 minutes walk from KL sentral...and more!