ServTouch-Wywy
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    ServTouch-Wywy
    (5 reviews)
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    Company Profile

    Company overview

    Website

    ServTouch-Wywy

    Specialities

    Maintenance and Support, Color and monochrome MFPs, High-speed printing solutions, Wireless and network-capable, Document Management Solutions, Scanning and digitizing service, Comprehensive service plans, Printer accessories and upgrade

    Company size

    11-50

    Primary location

    6G Persiaran Bayan Indah, Bayan Bay 11900 Penang Bayan Lepas 11900
    ServTouch-Wywy sells and services RICOH multi-function printers (MFP) tailored for businesses of all sizes. Founded in 1976, we are an experienced copier service provider and a trusted name in office equipment, offering reliable and cost effective printing solutions in Singapore and Malaysia.

    Our mission statement

    We are committed to delivering exceptional customer service, unmatched product quality, and continuous innovation to help our clients achieve their business goals. ServTouch-Wywy serves a diverse clientele, including small businesses, large corporations, educational institutions, and government agencies. With a robust distribution network and strategic partnerships, we ensure that our products and services are accessible to customers across Malaysia and Singapore.

    Reviews overview

    3.05 ratings in total
    5
    0
    4
    2
    3
    2
    2
    0
    1
    1
    40%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at ServTouch-Wywy?

    AI summary of recent reviews

    ServTouch-Wywy offers a distinctly positive workplace culture characterised by a family-like atmosphere and friendly environment. Employees particularly value the good work-life balance, flexible working arrangements, and a notably low-pressure environment where colleagues are supportive and helpful.

    However, the organisation faces some operational challenges, including limited technology adoption across departments and opportunities to improve administrative efficiency. There is also room for enhancement in areas such as the recognition and reward system, including salary structures and career development opportunities.

    Recent reviews

    4.0
    Service Engineer Kodak
    Oct 2022
    7 to 8 years in the role, former employee
    Good Manpower support
    The good thingsEnjoy and jolly working place
    The challengesIf u cant work this company confirm u cant able to work others place
    3.0
    Quality manager
    Apr 2019
    5 to 6 years in the role, former employee
    Good environment to learn English
    The good thingsSmall company giving family feeling. Good work life balance, everybody go home on time, except Finance. People who are old speak very good English, a good environment to learn English.
    The challengesSalary is low, not getting recognition and reward.salary increment is not good.
    4.0
    Sales Executive
    Feb 2018
    1 to 2 years in the role, current employee
    Low pressure and few stressful working environment
    The good thingsFlexibility working style,not too much protocols and low pressure working here. Plenty of opportunities for career growth and career enhancement.The colleagues also very helpful,friendly and don't have bad working politics here.
    The challengesThe challenge is need to cope with flexibility working style of the colleagues but when you remind them about the task,they will do it ASAP.
    Ratings for ServTouch-Wywy are shared as-is from employees in line with our community guidelines
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