Shinjiru Technology
    (45 reviews)

    Company Reviews

    Working at Shinjiru Technology

    4.345 ratings in total
    5
    29
    4
    8
    3
    4
    2
    2
    1
    2
    93%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(45 ratings)
    Career development
    4.1(45 ratings)
    Benefits & perks
    3.9(45 ratings)
    Management
    4.0(45 ratings)
    Working environment
    4.3(45 ratings)
    Diversity & equal opportunity
    4.7(15 ratings)
    Ratings for Shinjiru Technology are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Technical Engineer
    Dec 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    If you are looking for a stress-free environment, this is a great choice.
    The good thingsThe most positive aspect is the autonomy and trust management places in us. I really value the flexible working arrangements, including the Work From Home (WFH) options, which help balance our schedule. The office vibe is unstuffy—being able to wear casual outfits makes the environment feel more modern and comfortable. On a practical note, the free parking is a great perk that saves us money daily. Furthermore, the leadership team, including HODs, is very approachable and supportive when we need guidance.
    The challengesThe primary frustration is the healthcare benefits. The current system requires us to pay for clinic visits upfront and claim later, which is burdensome; a cashless medical card should be standard. Please modernize the employee benefits package. Implementing a panel clinic system or a medical card would immediately improve staff morale and retention.
    5.0
    Sales Representative
    Nov 2025
    Kuala Lumpur City Centre Kuala Lumpur2 to 3 years in the role, current employee
    Great work culture and team, but the medical insurance really needs an upgrade.
    The good thingsI really enjoy the team spirit here. In sales, it can sometimes feel lonely, but at Shinjiru, everyone supports each other. The product knowledge transfer is excellent, which makes it much easier for me to sell hosting solutions to clients with confidence. The commission scheme is also very motivating.
    The challengesThe only major area for improvement is the current medical card and insurance policy. The annual limit feels a bit low compared to the current market rates for private healthcare. It would be great if the company could review the policy to increase the claim limit or include better options for specialist visits, as medical costs have gone up significantly.
    5.0
    Tech
    Nov 2025
    Kuala Lumpur City Centre Kuala Lumpur4 to 5 years in the role, current employee
    Shinjiru is a friendly and supportive workplace with a positive culture. The team is collaborative.
    The good thingsFriendly colleagues, supportive team, flexible schedule, great work-life balance, opportunities to learn, open communication, positive vibes.
    The challengesOccasional communication delays, some unclear workflow steps, room for more training, minor policy tweaks, occasional heavy workload, but overall manageable
    5.0
    Support Worker
    Oct 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    Great workplace, environment and good surroundings
    The good thingsMature and professional working environment Competitive salary Supportive management and colleagues Free lunch treat once a month Opportunity to learn new skills related to the hosting environment
    The challengesMedical claims are still processed on a pay per-claim basis No Medical insurance provided for employees No major issues experienced so far
    5.0
    Customer Success Specialist
    Sep 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    Friendly Teams and Solid Culture, With Space to Improve on Benefit
    The good thingsHonestly, one of the best things about working at Shinjiru is the overall environment. It’s a supportive and friendly place. Even the HODs are approachable and quick to respond when you reach out. Teams collaborate well and communication is smooth across departments. Work-life balance is solid too. We don’t bring work home, which makes a big difference. Supervisors are supportive. They push when needed but are also understanding. Once you’re confirmed, job security is guaranteed and that peace of mind is rare these days. We’re also well-equipped with the tools and resources needed to do our jobs properly. The little things like monthly lunches and staff appreciation go a long way in building a healthy company culture. When it comes to inclusion, there’s nothing to complain about. The workplace is respectful and fair.
    The challengesThere are a few areas that could definitely be improved. Career growth feels limited. It’s not that there’s no opportunity at all, but there’s not much structure or direction when it comes to moving up or developing new skills. You kind of have to figure it out on your own. Salary and compensation are okay but not great. It’s fair, but when compared to what’s out there in the market, it could be more competitive. The biggest gap is in benefits. There’s no medical card or insurance panel, which is something most people expect these days. While there is some training support, the overall approach to skill development feels a bit basic. There’s room to do more in terms of helping people grow professionally.
    5.0
    Web Designer
    Mar 2025
    Taman Desa Kuala Lumpur1 to 2 years in the role, current employee
    The working experience provides excellent career growth opportunities, a positive environment with supportive management and colleagues, and opportunities to expand your professional network. Employees also enjoy monthly complimentary lunches and an enjoyable annual company trip.
    The good things- Excellent opportunities for career growth and continuous learning - Positive working environment with supportive management and colleagues - Great for expanding your professional network - Monthly complimentary lunch - Enjoyable annual company trip
    The challengesLess training and certificate. Company can provide more training and certification opportunities can help employees stay updated with industry trends and improve their skills.
    4.0
    Web Designer
    Mar 2025
    Taman Desa Kuala Lumpur3 to 4 years in the role, current employee
    is a great place to enhance and sharpen your skills and work life balances
    The good things- free flow snacks and beverage in pantry - especially good working environment - no political issues and colleagues were very friendly and supportive managers - get to learn many different things when working
    The challenges-a bit of traffic jam but is endurable
    5.0
    Senior Technical Support Engineer
    Jun 2024
    Taman Desa Kuala Lumpur
    Enjoy your work life. Find roles and positions that align with your strengths.
    The good thingsYou start work from zero to hero. All training will given to new staff. Colleague will help when you really needed.
    The challengesMany think you need to learn. Technical task, SOP and understand client issue.
    4.0
    Service Delivery Team Leader
    May 2024
    Taman Desa Kuala Lumpur1 to 2 years in the role, current employee
    One of the best local companies out there!
    The good things- Great boss @ new CTO! (Mohamed Abdelmagid). - Supportive seniors. - Many improvement opportunities to be explored and implemented. - Free Breakfast every Friday. - Salary is always on time. - Annual increment based on performance. - Career advancement growth. - Many activities organized by the company.
    The challenges- Salary is average compared to other companies in the same field. - No medical coverage for spouse and kids. - The building does not have any lifts.
    1 person found this helpful
    5.0
    Systems Administrator
    May 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    I have had no bad experience working here. Everyone gives good vibes including the bosses
    The good thingsThe work life balance and the happy working-environment
    The challengesThe challenges is with myself. Always to better myself professionally
    5.0
    Customer Success Specialist
    May 2024
    Taman Desa Kuala LumpurLess than 1 year in the role, current employee
    All good and great
    The good thingsEverything is good. Environment. Culture. Teamwork
    The challengesMedical Benefits need to claim basis
    4.0
    Shift Support Manager
    Apr 2024
    Bandar Malaysia Kuala Lumpur5 to 6 years in the role, current employee
    My experience with Shinijiru Sdn. Bhd. has been exceptional. From the supportive work culture to the opportunities for growth, I've found my time here to be enriching and fulfilling. I've developed valuable skills and formed lasting connections that have positively impacted my career. Overall, it has been a rewarding journey.
    The good thingsThe teamwork collaborative efforts and contributions of colleagues have been a constant source of inspiration, motivating me to embrace continuous learning and pursue further growth without hesitation.
    The challengesJob growth opportunities are limited. There appears to be a lack of vertical mobility within certain positions, and opportunities for advancement seem constrained. Furthermore, the absence of external training (certificate) initiatives further hampers professional development and skill enhancement. Addressing these issues could significantly improve employee satisfaction and long-term organizational growth.
    4.0
    Web Designer
    Mar 2024
    Taman Desa Kuala Lumpur1 to 2 years in the role, current employee
    An enjoyable work environment with ample opportunities for skill enhancement.
    The good things1 - Strong sense of teamwork and collaboration among colleagues. 2 - Opportunities for professional growth and development are abundant. 3 - Management is approachable and receptive to feedback.
    The challengesParking space around office
    4.0
    Administration Executive
    Mar 2024
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    It's Good Working Here!
    The good things- good working environment, colleague and management - good opportunities to learn and career growth - good benefits - free breakfast every Friday and celebrate every major festival
    The challengesNothing much. Just need to brace yourself for challenges and multitasking
    5.0
    Customer Care Team Leader
    Mar 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    The company fosters a fast-paced and positive work environment.
    The good thingsBeneficial for those in the IT-related field, especially for beginners in hosting. There are ample opportunities to learn new things. Supportive managerial team is always available to listen and offer assistance.
    The challengesUnable to pinpoint any drawbacks.
    1.0
    Digital marketing
    May 2023
    1 to 2 years in the role, former employee
    Undecided management a
    The good thingsfree junk food and always do buffet
    The challengesUnprofessionalism and undecided.
    5.0
    Billing Executive
    Dec 2022
    Kuala Lumpur3 to 4 years in the role, current employee
    Good place to gain knowledge plus working environment & teamwork are the best here
    The good thingsBest choice if we wanna have great improvements in cerain period of time. Multistasks allows us to learns the skills and gain knowledge. Others are like good staff benefits, free snacks, celebrations from time-to-time, company trips, flexible work schedules (depends on department), good working place and strong teamwork.
    The challengesAble to accept challenge and learn from mistakes, able to handle multitasks, and strong memory.
    1.0
    Sales executive
    Sep 2022
    Poor Management Level
    The good thingsSalary on time, events with food and fun activities sometimes.
    The challengesPoor management like view staff internal conflict. Play push game and scold everyday even weekends, public holiday, midnight or early morning omg! Simply shift staff JD etc sales doing IT, CS doing sales! When KPI not hit will blame you! Set SOP unreasonable and change anytime !
    1 person found this helpful
    2.0
    Customer care executive
    Aug 2022
    Kuala LumpurLess than 1 year in the role, former employee
    Poor Management & No Career Growth
    The good thingsSalary on time and benefits holidays.
    The challengesHard communication management level, no clearly instructions caused mistakes always happened. Blame games on going so tired.
    1 person found this helpful
    5.0
    Intern
    Oct 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Good place to increase your knowledge
    The good thingsHelpful and kind colleagues. Gained useful experience.
    The challengesLimited parking space and no public transport.
    5.0
    Marketing Department
    Nov 2019
    3 to 4 years in the role, current employee
    KPI oriented and helpful colleague
    The good thingsGood Teamwork Management New projects every month
    The challengesNo Public transportation
    4.0
    Senior Executive
    Oct 2019
    Nice Colleagues and working experience
    The good thingsGreat people. Senior sharing their experience and very helpful. I do love the Teamwork spirit among staffs. Such a great experience to work here, gain so much knowledge.
    The challengesNothing much, but if we could get flexible working hours would be great!
    5.0
    Administrative Executive
    Oct 2019
    5 to 6 years in the role, current employee
    Place to Learn and Grow Your Knowledge
    The good thingsA multi cultural working environment company. Best place to learn and grow. From '0' knowledge to someone (in term of technical issue and enhance troubleshooting skills). Superior/ Senior and colleagues will guide and help you anytime needed! Monthly activities & festival celebration arranged is good effort to build relationship within staffs & Management. Career enhancement. Learn new skills.Good pay, supportive and straightforward management.
    The challengesSo far so good, there in NO 100% perfect! As a staff, you have to put 101% effort & responsibilities to your job. Things to be highlighted - Staffs benefits need to be reviewed and revamped in line with the passage of time.
    4.0
    Senior executive
    Oct 2019
    Nice working environment
    The good thingsSuperior and colleagues very helping in terms of work. Company provide good monthly activities for staff, good staff refreshment such as breakfast, drinks and snacks. You will be evaluate based on your own performance.
    The challengesyou will get some ad hoc task, sometimes its hard, but don't worry, you can ask your colleagues to help and make it easier.
    5.0
    Administration executive
    Oct 2019
    Nice Working Environment & Friendly Staff
    The good things- Great benefits - Employees have a strong voice which is listened to by management - Friendly colleagues and boss - Employees feelings are well taken care - Good medical benefits with spectacles - Interesting monthly company activities - Work life balance - Provide opportunity to try new department
    The challengesI really enjoy to work there although the expectation is quite high as always. But it is worthy if you can hit it.
    5.0
    Senior Web Designer
    Sep 2019
    1 to 2 years in the role, current employee
    A joyful working place!
    The good thingsFree parking, Free snacks, fun working environment, company trip, and a lot more.
    The challengesLearn and pick up new tasks that havent't do before o.O but its good to gain experience and self improvement.
    5.0
    Web designer
    Sep 2019
    1 to 2 years in the role, current employee
    Space to grow your career
    The good thingsSuperior always give us space to be creative and appreciate our ideas and contribution towards the company. Best place to grow your career.
    The challengesNot so many food stall around.
    5.0
    Digital marketing executive
    Sep 2019
    1 to 2 years in the role, current employee
    Great working environment!
    The good thingsEveryone support each other. You have flexibility in doing you task. Free parking and what's the most important, your salary on time!
    The challengesOld Klang Road is a jammed area. Make sure you leave your house early.
    3.0
    No one
    Jul 2019
    Gain experience
    The good thingsGood for fresh grad and gain experience. Lot of things can learn. Senior will guide and train and not kedekut ilmu.
    The challengesManagement and HR need to improve more.
    1 person found this helpful
    5.0
    Digital marketing executive
    Oct 2018
    1 to 2 years in the role, current employee
    Casual working space!
    The good thingsMy colleagues are all friendly and helpful. You have flexibility to do your job and the team will always support you whenever you need.
    The challengesOnly mamak stalls here. Good for saving your money pocket anyway.
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