Great salary and benefit packagesThe good thingsOperation team where I worked were really friendly, seniors always open to help/advise when needed. Individual initiatives/suggestions are appreciated and taken note by team lead/manager. Salary package were quite decent for freshies, it's definitely above average for Klang Valley area. Also have other benefits like medical, optical + dental, travel allowance, shift allowance, OT rates, heck engineers on shift duty could also order food online and the expenses covered by company.
The challengesHandling both customers and cooperating with the responsible account managers can be challenging at times, need to be able to handle the stress. The 24/7 shift can be tiring, working on public holidays or OT are kinda common, at least 3 hours OT per month.