STARTEK
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    STARTEK
    (445 reviews)
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    Company Reviews

    Working at STARTEK

    3.8445 ratings in total
    5
    183
    4
    115
    3
    64
    2
    32
    1
    51
    85%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(445 ratings)
    Career development
    3.7(445 ratings)
    Benefits & perks
    3.3(445 ratings)
    Management
    3.1(445 ratings)
    Working environment
    3.9(445 ratings)
    Diversity & equal opportunity
    4.2(52 ratings)
    Ratings for STARTEK are shared as-is from employees in line with our community guidelines

    reviews

    Showing 22 reviews for Johor
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    1.0
    Customer Service
    May 2023
    JohorLess than 1 year in the role, former employee
    Worst Experience Very Stressful
    The good thingsto be honest nothing actually
    The challengesToo much of ongoing issues and team leaders are so inefficient. Payout issue. Salary wise they'll try to cheat so have to be more careful.
    4.0
    Customer service executive
    Feb 2023
    Johor1 to 2 years in the role, current employee
    This work you can explore more to be a customer service and if you like surrounding like office style you may work here
    The good thingsGreat you can learn more how to be staff customer service
    The challengesHigh patience if you want to work here cause sometime driver of that company is very rude but if you can handle this you will enjoy it
    5.0
    Agent
    Jan 2023
    JohorLess than 1 year in the role, current employee
    Good environment to work
    The good thingsColleagues are friendly and kind.
    The challengesThere is nothing much can complain about.
    5.0
    Customer service
    Dec 2022
    Johor5 to 6 years in the role, former employee
    Good working environment with nice colleagues
    The good thingsGood working environment with nice colleagues
    The challengesNeed to work on creating an inclusive environment.
    5.0
    SORT
    Dec 2022
    JohorLess than 1 year in the role, current employee
    Friendly senior and good working phenomena
    The good thingsWork from home can save more time
    The challengesFeeling confused at the beginning because this job is a new challenge for me
    5.0
    Customer care
    Dec 2022
    Johor3 to 4 years in the role, former employee
    good environment great colleagues
    The good thingsgood environment great
    The challengesless parking lots if rain you gg
    5.0
    Hi
    Dec 2022
    Johor3 to 4 years in the role, former employee
    Its a good working place
    The good thingsIts a good working place
    The challengesIts a good working place
    5.0
    Employee
    Dec 2022
    Johor3 to 4 years in the role, current employee
    Great experience to work
    The good thingsWork as a team, friendly colleague
    The challengesJust a little far from home only
    4.0
    Agent
    Dec 2022
    Johor3 to 4 years in the role, former employee
    Best work place in bpo
    The good thingsBest work place ever.
    The challengesToo many pretty girl work
    5.0
    Agent
    Dec 2022
    JohorLess than 1 year in the role, current employee
    Promotes employee engagement culture
    The good thingsthey engaged with their employees on a monthly, quarterly and annually basis
    The challengesthe company don’t offer full time for agent level
    5.0
    Agent
    Dec 2022
    Johor1 to 2 years in the role, current employee
    Great workplace and culture
    The good thingsGreat culture, they promote employee engagement
    The challengesSome acct has 6 working days
    5.0
    Agent
    Dec 2022
    Johor1 to 2 years in the role, current employee
    Great Benefits and Incentives
    The good thingsThey offer great OT pay for those who are willing to take OT. Especially rate is provided during special holidays
    The challengesIt requires flexibility in terms of schedule
    5.0
    Operations Support
    Dec 2022
    Johor9 to 10 years in the role, current employee
    Good working experience
    The good thingsEmployees have a strong voice that is listened by the management. Good working environment.
    The challengesThey require flexibility such as working for nigh shifts or weekends
    4.0
    Agnet
    Dec 2022
    Johor3 to 4 years in the role, former employee
    Good people good friend
    The good thingsCan meet a lot of friend
    The challengesParking area a bir far
    5.0
    Customer service
    Dec 2022
    JohorLess than 1 year in the role, former employee
    This working atmosphere is very good
    The good thingsThis working atmosphere is very good
    The challengesThis working atmosphere is very good.
    5.0
    Subject matter expert
    Dec 2022
    Johor1 to 2 years in the role, current employee
    Comfortable environment
    The good thingsGood colleagues and surround by helpful people
    The challengesThere are many things to overcome, many challenges to take, which many chance to grow and become better
    5.0
    CSR
    Dec 2022
    Johor3 to 4 years in the role, current employee
    A great opportunities to grow
    The good thingsMuch challenge for pushing me to success, also never get worry to left out because we have a great collegue, friends and also leader.
    The challengesTo get things done with quicker and awesome. Beside that, always facing something brand new issue to solve.
    4.0
    CSR
    Dec 2022
    Johor1 to 2 years in the role, former employee
    Big effort to reach my dream life
    The good things- Good Team Lead - Salary on time - Good environment
    The challenges- Multiple Task Challenging
    5.0
    SME
    Dec 2022
    Johor1 to 2 years in the role, current employee
    The best job of my life
    The good thingsI have the best team leader I ever met in my previous all job, she is helpful. Other than that, I have the best SME keep motivating me, keep encouraging me to be my best, and agents working around me which create an amazing environment !
    The challengesMust keep growing and keep up with the pace of the team, which is encouraging and positive,
    3.0
    Customer Service Executive
    Aug 2021
    JohorLess than 1 year in the role
    Not so happy yet meaningful experience
    The good things1. Very helpful colleagues and team leader 2. Shuttle and hostel provided 3. Interesting allowance (KPI / Attendance / Platinum / Night Shift) 4. Good facilities
    The challenges1. No panel clinic provided for agent 2. Bad workflow management 3. Bad management of break and meal time 4. Bad work/life balance 5. No internet allowance for WFH agent 6. Too many changes of product SOP to catch up in a short time 7. Miscommunication pertaining to product knowledge 8. Low basic salary
    1 person found this helpful
    4.0
    Customer service
    Jun 2021
    Johor1 to 2 years in the role, former employee
    GOOD COMPANY AND SUPPORTIVE MANAGER
    The good thingsSPOTTING WORKING ENVIRONMENT. FLEXIBLE WORKING HOUR
    The challengesUNIQUE CUSTOMER ENQUIRIES AND VERIT OF COMPLAINTS
    1.0
    Quality analyst
    Feb 2021
    Johor1 to 2 years in the role, current employee
    Worst management , call center
    The good things- have training - internal job posting - a lot of friend
    The challenges- bad management , bad management for department. - didn't take care employee welfare - low salary
    3 people found this helpful
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