STARTEK
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    STARTEK
    (445 reviews)
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    Company Reviews

    Working at STARTEK

    3.8445 ratings in total
    5
    183
    4
    115
    3
    64
    2
    32
    1
    51
    85%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(445 ratings)
    Career development
    3.7(445 ratings)
    Benefits & perks
    3.3(445 ratings)
    Management
    3.1(445 ratings)
    Working environment
    3.9(445 ratings)
    Diversity & equal opportunity
    4.2(52 ratings)
    Ratings for STARTEK are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 445 reviews sorted by most recent
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    most recent
    4.0
    Customer Service Executive
    Apr 2026
    Ara Damansara SelangorLess than 1 year in the role, former employee
    Dynamic role enhancing communication skills and ability to perform under pressure.
    The good thingsI have enjoyed working in a fast-paced environment that strengthened my communication and problem-solving skills. The supportive team and structured processes helped me grow professionally while delivering quality service to customers.
    The challengesThe role can be demanding due to high volume and tight response times. Improving system efficiency and streamlining processes would help enhance productivity and provide a smoother customer experience.
    5.0
    Customer Service Executive
    Jan 2025
    Medini Johor3 to 4 years in the role, former employee
    An excellent working experience and give a lot of worker potential growth on the career they taken .
    The good things- High Salary when it comes to expectation - Spacous working environment - Working shift flexibility
    The challenges- Parking areas are not the best spot to park - For the night shift, it is much more difficult to find a restaurant that is open in that work area.
    3 people found this helpful
    3.0
    Toyota survey executive
    Dec 2024
    Ara Damansara SelangorLess than 1 year in the role, current employee
    Average experience, not too good but not too bad working at this company.
    The good thingsFriendly colleagues and team leader
    The challengesHigh personal KPI and project KPI due to clients needs.
    3.0
    Customer Service Executive
    May 2024
    Johor Bahru Johor3 to 4 years in the role, former employee
    Good to go and learn not to stay
    The good thingsColleague are helpful and kindness
    The challengesThe changes of Policy very frequently
    5.0
    Customer Service Representative
    Mar 2024
    Ara Damansara Selangor1 to 2 years in the role, former employee
    Overall a good stint in the organization. Nice environment and helpful HR and leaders. Have learnt a lot during my tenure.
    The good thingsExcellent career development, HR is very helpful even though i resigned in a short notice.
    The challengesThere are no challenges as such however Startek can work on giving more competitive salaries.
    2 people found this helpful
    2.0
    Customer Service Executive
    Mar 2024
    Ara Damansara Selangor1 to 2 years in the role, former employee
    Suitable for fresh graduate who do not have direction
    The good thingsSuitable for fresh graduate to work temporarily to build up your communication skills
    The challengesCannot work for long term, leader is pushing us to reach sales target and have to work during weekend
    4.0
    Customer Service Executive
    Jan 2024
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    Good opportunities to learn
    The good thingsSupportive colleagues at Startek are always willing to lend a helping hand. Whether it's a complex project or a challenging task, knowing that you can count on your colleagues for assistance creates a positive and encouraging working atmosphere.
    The challengesNeed to work independent and efficiency
    4.0
    Customer Service Role
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Good environment to learn
    The good thingsThe positivity of colleagues at Startek is infectious. They encouraging attitudes, even in the face of challenges, create a motivational working environment where individuals are inspired to overcome obstacles and achieve shared goals.
    The challengesNeed to be brave to face challenges such as problem solving
    4.0
    Customer Service Role
    Jan 2024
    Petaling Selangor1 to 2 years in the role, current employee
    The transparency working culture
    The good thingsThe communication channels at Startek are not only open but also transparent. Regular updates, town hall meetings, and informative newsletters ensure that everyone is on the same page. This transparency fosters a sense of trust and unity within the organization.
    The challengesSo far so good for me.
    1 person found this helpful
    4.0
    Human Resources Role
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    The working atmosphere was positive and supportive
    The good thingsthe leadership team is not just at the helm but actively involved in creating a supportive atmosphere. Their door is always open, and they genuinely care about our professional development and well-being.
    The challengesNeed to be work fast and be efficiency
    5.0
    Customer Service Executive
    Jan 2024
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    Not a bad company to work in
    The good thingsI have been with Startek for quite some time and I realised it is not as bad as what the internet is telling me. I actually love working in Startek. They have been rather supportive and giving the flexibility that I requested for.
    The challengesWell, yes it may be stressful some times when the projects are coming in but all jobs are stressful. I have to admit I did have my stressful time but at the end of the project, I noticed I had learnt a lot and it is fulfilling.
    5.0
    Human Resources Assistant
    Jan 2024
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    All good so far
    The good thingsSo far ok to join. Having the learning opportunities, and also gain some friendships here, the salary is also within market price.
    The challengesWell office jobs may be boring but still tolerable
    4.0
    Customer Service Executive
    Jan 2024
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Training sessions in the company
    The good thingsThe training sessions at Startek are not just informative but also engaging. The interactive nature of these sessions ensures that the learning process is enjoyable, contributing to a positive mindset when applying new skills on the job.
    The challengesSo far so good for me.
    4.0
    Customer Service Associate
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Colleagues are my friends!
    The good thingsColleagues at Startek aren't just coworkers; they're friends. The approachability of team members creates a sense of ease, making it comfortable to seek assistance, collaborate on projects, or simply enjoy a chat during breaks.
    The challengesSo far so good for me.
    4.0
    Customer Service Associate
    Jan 2024
    Petaling Jaya Selangor3 to 4 years in the role, current employee
    Working culture in Startek
    The good thingsThe overall work culture at Startek is uplifting. There's a palpable positivity that permeates through the office, creating an environment where everyone feels motivated to do their best. It's more than just a job; it's a place where you want to contribute positively every day
    The challengesNeed to adapt to the working shift.
    4.0
    Team Leader
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Communication is transparent and open at Startek.
    The good thingsFrom regular updates to the availability of management for feedback, the company ensures that employees are always in the loop, fostering a sense of trust and transparency.
    The challengesNeed to be progressive and be independent to complete work.
    5.0
    Customer Service Executive
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Supportive people to work with
    The good thingsStartek is a fantastic company to work for. The supportive management and team atmosphere create an environment where you can thrive. The opportunities for learning and growth are abundant, and I feel valued as an employee.
    The challengesNothing to complain about
    5.0
    human resource executive
    Jan 2024
    Petaling Jaya Selangor3 to 4 years in the role, former employee
    Great company to work with
    The good thingsWorking here is like getting a golden ticket to career paradise. Competitive pay, flexible hours, and perks that go beyond the norm. Startek knows how to keep its employees smiling including myself of course!
    The challengesNothing I can complain as of now
    4.0
    Customer Service Role
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    The team atmosphere at Startek is positive and collaborative. There's a sense of camaraderie that makes working here enjoyable. Colleagues are supportive, and the teamwork approach makes every project feel like a collective effort.
    The good thingsThe team atmosphere at Startek is positive and collaborative.
    The challengesNeed to work efficiently and need to be independent
    4.0
    Customer Service Executive
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Career growth in Startek
    The good thingsOne of the standout aspects of working at Startek is the ample opportunities for career growth. The company invests in its employees, providing training and development programs that help them climb the career ladder within the organization.
    The challengesSo far so good for me.
    4.0
    Customer Service Specialist
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    A company that acknowledges hard work
    The good thingsStartek values its employees and isn't shy about showing it. The various recognition programs in place make you feel appreciated and motivated to give your best every day. It's rewarding to be part of a company that acknowledges hard work.
    The challengesSo far so good for me.
    5.0
    Human Resources Executive
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Work hard play hard company
    The good thingsA workplace that believes in working hard, playing harder, and slaying the challenges. I've not just gained colleagues here, I've gained friends and accomplices in my career journey.
    The challengesNothing much for me to complain
    5.0
    Inbound Customer Service Representative
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Good workplace
    The good thingsThe workload might be high, but the stress levels are low. The stress level gradually decreases as I become more get used to my work. It has become routine for me. While there are occasional challenges, if I proactively seek assistance from others, they no longer pose a problem.
    The challengesAs I said the workload was the challenges until I get used to my work and things are all goods now
    4.0
    Customer Service Specialist
    Jan 2024
    Iskandar Puteri Johor1 to 2 years in the role, current employee
    Glad to be part of Startek.
    The good thingsI'm so glad to be a part of the Startek family, where they support my personal growth and development. Every day, I'm encouraged to learn and get better, and that's what keeps me going!
    The challengesIt's tiring when it's my turn to work for night shift.
    1 person found this helpful
    4.0
    Customer Relations Assistant
    Jan 2024
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Positive working culture
    The good thingsStartek's positive work culture and emphasis on employee voices make it a wonderful place to thrive. The company's investment in its people sets it apart from the rest.
    The challengesNeed to handle the working stress and need to adapt to the shift working routine.
    1 person found this helpful
    5.0
    Customer Care Executive
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Grateful to be in Startek
    The good thingsI'm grateful to be a part of the Startek family. The collaborative spirit, learning opportunities, and focus on employee growth make it a fantastic workplace.
    The challengesSo far so good for me.
    5.0
    Inbound Customer Service Representative
    Jan 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    A good place for youngsters to start
    The good thingsStartek is a very nice company to work under as regardless of your background, you feel like part of a big family. The open-door policy and teamwork make it a pleasure to work here. Highly recommended!
    The challengesother than work pressure from clinets, all is good for me
    5.0
    Technical Support Role
    Jan 2024
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Positive working environment
    The good thingsPositive Work Environment: I can't say enough about the positive vibes at Startek. It's a place where collaboration is encouraged, and everyone's contribution is recognized. I look forward to coming to work every day.
    The challengesnothing much that I can complain about
    5.0
    Marketing Executive
    Dec 2023
    Ara Damansara SelangorLess than 1 year in the role, current employee
    Good place to start
    The good thingsStartek is seen constantly improving its facilities. They offer programs that encourage learning and innovation... Good for youngsters seeking development.
    The challengesProbably just need time to get used to the workload I think
    4.0
    Customer Service Role
    Dec 2023
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    A training ground that invested in my growth.
    The good thingsStartek is like a training ground for honing your skills. They invest in your growth through various workshops and learning opportunities. It's an environment that propels you forward. In Startek, I managed to earn lots of valuable skills and experiences throughout the projects that I participated in.
    The challenges so far so good for me.
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