STARTEK
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    STARTEK
    (445 reviews)
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    Company Reviews

    Working at STARTEK

    3.8445 ratings in total
    5
    183
    4
    115
    3
    64
    2
    32
    1
    51
    85%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(445 ratings)
    Career development
    3.7(445 ratings)
    Benefits & perks
    3.3(445 ratings)
    Management
    3.1(445 ratings)
    Working environment
    3.9(445 ratings)
    Diversity & equal opportunity
    4.2(52 ratings)
    Ratings for STARTEK are shared as-is from employees in line with our community guidelines

    reviews

    Showing 32 reviews for Johor Bahru District Johor
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    most recent
    5.0
    Customer Service Executive
    Jan 2025
    Medini Johor3 to 4 years in the role, former employee
    An excellent working experience and give a lot of worker potential growth on the career they taken .
    The good things- High Salary when it comes to expectation - Spacous working environment - Working shift flexibility
    The challenges- Parking areas are not the best spot to park - For the night shift, it is much more difficult to find a restaurant that is open in that work area.
    3 people found this helpful
    3.0
    Customer Service Executive
    May 2024
    Johor Bahru Johor3 to 4 years in the role, former employee
    Good to go and learn not to stay
    The good thingsColleague are helpful and kindness
    The challengesThe changes of Policy very frequently
    4.0
    Customer Service Specialist
    Jan 2024
    Iskandar Puteri Johor1 to 2 years in the role, current employee
    Glad to be part of Startek.
    The good thingsI'm so glad to be a part of the Startek family, where they support my personal growth and development. Every day, I'm encouraged to learn and get better, and that's what keeps me going!
    The challengesIt's tiring when it's my turn to work for night shift.
    1 person found this helpful
    4.0
    Customer service executive
    Jul 2023
    Johor Bahru JohorLess than 1 year in the role, current employee
    Learn to service customers and improve communication skills.
    The good thingsSalary pay on time, various company events, some teams or departments play a healthy working environment, and seniors are willing to help juniors.
    The challengesPoor management and delivering messages or information about new things.
    1.0
    Customer service
    May 2023
    Johor Bahru Johor1 to 2 years in the role, former employee
    Worst experience ever
    The good thingsI apologize that I did not find something good
    The challengesThis is the worst company I joined and I hope the other don't step in this company
    5.0
    Customer service
    Apr 2023
    Ulu Tiram JohorLess than 1 year in the role, former employee
    Good skill and training
    The good thingsGood communication and skills matter
    The challengesGood communication and skills matter
    5.0
    Team lead
    Jan 2023
    Iskandar Puteri Johor3 to 4 years in the role, current employee
    Good working place and salary is not bad
    The good thingsThere's internal mobility available for anyone interested, anyone qualified can apply once IJP is available.
    The challengesFast paced and rotational shift.
    5.0
    SME
    Jan 2023
    Johor Bahru Johor3 to 4 years in the role, current employee
    Good Working Environment
    The good thingsGreat place to work. Our team members respect each other and they always work as a team to achieve our goal. I am so proud to be part of this team.
    The challengesThe office located outside of the city
    5.0
    Subject matter expert
    Jan 2023
    Johor Bahru Johor1 to 2 years in the role, current employee
    Salary always pay on time
    The good thingsIn my experience, most of the local company having a big issues which is the salary can’t pay on time. When I was a new hire in this company I’m also worry about this issues, but after half of a year the company give us a confidence is only pay salary early no overdue the pay day.
    The challengesYou need to having a good communication skill and language skill. More language you knew your salary will be higher. And also you need to have some basic computers skill.
    5.0
    Relationship manager SME
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, former employee
    Good environment and friendly colleges
    The good thingsGreat opportunity of promotion
    The challengesLess parking lot terrible if got rain
    4.0
    Call centre agent
    Dec 2022
    Johor Bahru Johor3 to 4 years in the role, current employee
    Good working environment
    The good thingsMeet a lot of good colleagues from different background
    The challengesShort break, better manage your time well
    5.0
    hamilton
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    great company，learn a lot of things in this company
    The good thingsbest company，If you wish to gain experience in a call centre, you may pursue to work here.
    The challengeslearn how to manage ur time and handle job
    5.0
    Call centre agent
    Dec 2022
    Johor Bahru Johor3 to 4 years in the role, former employee
    Good working environment
    The good thingsSenior friendly !!!!!!!!!!!!!
    The challengesCan learn more knowledge about customer service career
    4.0
    CSR
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    Environment and overall.
    The good thingsOverall is good and nice
    The challengesOverall is good and nice
    5.0
    SME
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, former employee
    Good Environment and friendly colleges
    The good thingsGood environment and friendly colleges. Great opportunity of promotion.
    The challengesLess choice of food and difficult for parking lot.
    5.0
    tl
    Dec 2022
    Johor Bahru Johor3 to 4 years in the role, current employee
    A very nice working place
    The good thingsGood working environment
    The challengesNot enough car parking slot
    5.0
    Team lead
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, current employee
    Many opportunities for advancement
    The good thingsMany opportunities for advancement.
    The challengesless parking slot for NON management persons
    5.0
    CSR
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    Environment and Overall experience
    The good thingsOverall is good and nice.
    The challengesOverall is good and nice.
    5.0
    Team leader
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, current employee
    Great Experience in Call Centre
    The good thingsFriendly colleague. Learn lot of things from the company. Great opportunity.
    The challengesLess restaurant and parking lot in the area. No challenges from the job😆
    5.0
    Team leader
    Dec 2022
    Johor Bahru Johor3 to 4 years in the role, current employee
    Great experience for working
    The good thingsGreat teamwork, work as a team and friendly colleague
    The challengesJust a little bit far away from home
    5.0
    Customer service
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    Good Working Environment
    The good thingsVery Good experience
    The challengesGreat Learning opportunity
    3.0
    Agent
    Dec 2022
    Johor Bahru Johor3 to 4 years in the role, current employee
    Nice colleague for team work
    The good thingsNice colleague form everywhere, good teamwork
    The challengesPoor canteen just only halal food
    1 person found this helpful
    5.0
    Customer representative
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, current employee
    Good working experience and good colleagues
    The good thingsEasy to get along with colleagues, good working environment
    The challengesalways enjoyable in this company
    5.0
    Sme
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, former employee
    Good and nice experience
    The good thingsTeam work good and big family
    The challengeschallenge yourself and the team work
    5.0
    Team leader
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, current employee
    Good company and good environment
    The good thingsvery enjoy and good culture
    The challengesCommunication with the colleague and upper management
    5.0
    Customer service
    Dec 2022
    Johor Bahru Johor5 to 6 years in the role, former employee
    Good Opportunity and working environment
    The good thingsHave good opportunity for promotion, good teammates
    The challengesDidn’t have many option for lunch near the company
    5.0
    Customer service
    Dec 2022
    Johor Bahru Johor1 to 2 years in the role, former employee
    Fun workplace and supportive colleagues
    The good thingsColleagues and some team leaders were very supportive.
    The challengesthis company needs to improve on the management part.
    1.0
    Customer service
    Nov 2022
    Johor Bahru JohorLess than 1 year in the role, former employee
    Good colleagues but works environment stressful
    The good thingsGood colleagues... Fresh environment
    The challengesShort term trainings
    1 person found this helpful
    5.0
    Customer service executive
    Jul 2021
    Iskandar Puteri JohorLess than 1 year in the role, current employee
    Salary and Work Environment
    The good thingsThe environment, my colleagues and the salary are all good especially when you’re doing Singapore market based in JB. Everything is all good even the bosses are very helpful and friendly.
    The challengesThe only challenge is that not everyone is meant to be working in this field because you need to stay quiet even though the customers are yelling at you.
    1 person found this helpful
    2.0
    Customer service officer
    May 2021
    Johor Bahru JohorLess than 1 year in the role
    Challenging work with terrible management
    The good thingsGood colleagues and nice work environment
    The challengesThere are management issues in this company. They don't provide enough time to complete the tasks given. You will need to do OT without been paid to solved those tasks.
    4 people found this helpful
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